Originally Posted by daharvey
I took my brand new 2009 27 ft Flying Cloud in for warranty repairs and when I went to pick it up, I discovered several scratches right under the rolled-up awning. I believe the scratches occurred during work being performed on the roof. The service department informed me that they would fix them. Will this required a new clear coat finish? Or what should I expect?
I would suggest that you contact the factory regarding that issue.
Since that clearcoat cannot be applied in the field, not even by Airstream, I have no idea what the dealer may try to do.
You may have to replace the sheet metal.
I would also suggest that you contact your insurance company, and report the damage.