Originally Posted by ROBERTSUNRUS
Hi, I have seen Out of Doors Mart parts catalog, Vintage Trailer supply catalog, and a good sized list from Inland RV, but I can't find more than about 10 parts on the Airstream.com sight. What am I doing wrong? How can I find a real list of parts from Airstream?
Airstream does not have a parts list for owners on any web site.
They do have a website for dealers only.
Airstream sells a very few parts on line.
However, if your at the factory, they will sell you anything they have, assuming they have it in stock.
Their stock level on many parts is no longer what is use to be, which unfortunately has raised the cost of doing business because of back orders.
Those back orders go out on different shipments from dealers, which require more packaging materials, labor and shipping costs.
The current parts issues are not seasonal, but perhaps Airstream suppliers are on the short end as well.
Some parts come from Airstream's production department, that has be working at a severely reduced work schedule.
The situation seems to be getting worse instaed of better.
Our typical restocking order has a fill rate of about 60 percent.
The only benefits are for the shipping companies and shipping material suppliers.