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06-05-2008, 04:54 AM
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#1
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Rivet Master
2004 30' Classic Slideout
2021 33FB Classic
Colleyville
, TX
Join Date: May 2005
Posts: 1,540
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Out Doors Mart, Greensboro, NC
Since losing my fantastic 'Go To' dealer /manager, David Tidmore, in Weatherford, TX I've been researching where to go next. A couple folks have recommended Out Doors Mart in Greensboro, NC. I'd be interested in comments regarding creative mods and repair abilities of this dealer. If any Forum members have good or bad experiences regarding this dealer would you PM me with your 'Sunshine' or 'Rain' please? I believe this Forum would frown on posted comments bordering on advertising. Thanks in advance and,
HAPPY TRAILS
__________________
In dog years, I'm dead!
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06-05-2008, 06:45 AM
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#2
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Rivet Master
1973 23' Safari
1977 23' Safari
2018 25' Flying Cloud
Palmer Lake
, Colorado
Join Date: Oct 2005
Posts: 4,092
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No need to be coy about this. Sunshine!
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06-05-2008, 06:57 AM
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#3
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Rivet Master
Commercial Member
2000 25' Excella
Kingston
, Tennessee
Join Date: Aug 2006
Posts: 905
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Sunshine!
Dan has been a tremendous help to me. I would highly recommend him!
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06-05-2008, 07:09 AM
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#4
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3 Rivet Member
1981 22' Excella II
Currently Looking...
Currently Looking...
Colbert
, Georgia
Join Date: Jul 2002
Location: 1948 22' Liner
Posts: 201
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Great group of folks!!! They WILL call you back and keep you informed. Very helpful. I will do business with them again.
Levon
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06-05-2008, 07:26 AM
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#5
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Rivet Master
Airstream Dealer
1975 31' Sovereign
Searcy
, Arkansas
Join Date: Jul 2005
Posts: 1,714
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I have also heard good things about Out of Doors Mart's service department...I think they are well respected among the dealer body. I know they are by me!
G
__________________
Airstream of Arkansas
www.airstreamofarkansas.com
877-Air-hog1
877-247-4641
Keeping the Airstream Dream Alive!
AIR #8844
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06-05-2008, 08:36 AM
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#6
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4 Rivet Member
2000 34' Limited S/O
Greensboro
, North Carolina
Join Date: Nov 2005
Posts: 374
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Out of Doors Mart
High Marks! Ben in parts is very knowledeable and helpful as well as Tony, the service manager.
I just traded by 87 for a 98 there with Joel Kilby, owner.
__________________
2000 34' Limited with Sofa Slide
06 Dodge 3500 Cummins Turbodiesel 4X4 Quad Cab Hensley Hitch Pressure Pro Centramatics
WBCCI #4358
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06-05-2008, 09:31 AM
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#7
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1 Rivet Member
1987 25' Sovereign
Signal Mountain
, Tennessee
Join Date: Jan 2004
Posts: 10
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I have had excellent service from Out of Doors Mart. They will keep in touch about orders, etc. They will always be the first I will contact about parts, questions, etc.
Jimmy
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06-05-2008, 09:51 AM
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#8
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Remember, Safety Third
1973 27' Overlander
Catfish Corners
, Georgia
Join Date: Oct 2004
Posts: 5,720
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Nothing but good things to say about them. Great folks.
Jim
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06-05-2008, 11:27 AM
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#9
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Area 63 Productions
Commercial Member
1963 26' Overlander
1958 22' Flying Cloud
1963 19' Globetrotter
Orange
, California
Join Date: Feb 2008
Posts: 156
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I buy Airstream original parts from them, and have been treated very well so far. Their parts department works very thoroughly, asking all the right questions to mek sure the parts are correct.
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06-05-2008, 12:43 PM
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#10
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Rivet Master
1975 29' Ambassador
San Antonio
, Texas
Join Date: Jan 2008
Posts: 517
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Quick, helpful, responsive service. These folks really care about even the small stuff. Most recently Dan helped me figure out an upgrade on my steps. He's gone above the call of duty more than once to figure out ways to help me save a few dollars, sometimes even cents, on my postage and shipping costs. High praise!
__________________
Todd
“Complications arose, ensued, were overcome...savvy?”
- Captain Jack Sparrow
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06-07-2008, 06:55 AM
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#11
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2 Rivet Member
Currently Looking...
Auburn
, Washington
Join Date: Mar 2008
Posts: 76
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I must agree with all of the posts here. I just had an oppertunity to do business with them and found the service and knowledge very helpful and refreshing. Dan Brown was very professional and personable. He worked with me as far as payment and shipping and was very quick with a response to my many questions.
A pleasure to do business with Out of Doors Mart now, and I am sure, in the future!!
Dan W.
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06-07-2008, 04:03 PM
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#12
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Rivet Master
2004 30' Classic Slideout
2021 33FB Classic
Colleyville
, TX
Join Date: May 2005
Posts: 1,540
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Thanks one and all. We'll check them out next time we have an opportunity or need.
HAPPY TRAILS
__________________
In dog years, I'm dead!
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06-13-2008, 05:37 AM
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#13
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Rivet Master
Commercial Member
Currently Looking...
Denton
, North Carolina
Join Date: Jul 2006
Posts: 789
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Thank you
For the kind words, and support.
When I first started working at the Out-of-Doors Mart I realized the need for documenting the repairs of Airstream units. I had the idea long ago that the web would be the median to do that. So in many ways our "how-to" site is a dream come true. Much more will be added when it slows down.
The other thing that I have noticed is that digital Airstreamers ( Airstream owners who get on line) are so very easy to work with. I find that they love their Airstream and are frustrated when they can't find a way to repair their unit. It is a good feeling to be a part of that solution.
You may have noticed when you ask a question that it may take a little time to get back to you. There is a good reason for that. I'm running your question by my THINK TANK. My think tank is the other people who work here at the ODM. These guys have been doing it longer than myself, Ben over 25 years, Paul and Tony over 15 years, and Mark who has been in RV parts for over 15 years.
1-866-636-2267
So I have to say it again. Thank you!!!!
Out-of-Doors Mart
Here is a link to our "How-to" site
Airstream Special
Dan
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06-13-2008, 07:00 AM
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#14
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Rivet Master
1994 30' Excella
alexandria
, Kentucky
Join Date: Aug 2004
Posts: 2,321
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I also have to add a "kudos" to Dan and Out of Doors mart. I just ordered a water pump and some blue rub rail insert from him. He was "Johnny on the Spot" with the stuff and shipped it out quickly. Ordered on Tuesday and received on Thursday.
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06-17-2008, 07:49 AM
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#15
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2 Rivet Member
Currently Looking...
Auburn
, Washington
Join Date: Mar 2008
Posts: 76
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Well, today's the day!! My order from Out-of-Doors Mart is due..(according to the gospel of the UPS tracking number). I must admit, it has taken me 50+ yrs to be a four year old again...."is it here yet??" I want my new Prodigy to play with and install in my truck!!! "Is it here yet??"
Dan, if you're out there, Thanks again for the service, and look for me again in the future!!
Dan W.
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06-17-2008, 08:45 AM
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#16
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Rivet Master
1976 27' Overlander
Richmond
, Virginia
Join Date: Jul 2003
Posts: 755
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Big fan of Out Doors Mart
Dan,
You have helped me personally with parts for our 1976 Overlander, Thanks!!
Dave and Martha Makel (Trailer Buff) are also big fans, I know several parts from our restoration came from your shop.
__________________
"Abe" & Melissa Lincoln
1976 Overlander "Spirit"
2020 GMC Denali Duramax
Hensley Hitch
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04-14-2015, 07:24 AM
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#17
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1 Rivet Member
2000 34' Excella
Raleigh
, North Carolina
Join Date: Oct 2014
Posts: 10
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I know the thread is old but thought as a new AS owner that I'd say thanks for all of the wonderful info..As a newbie, I've used the forums a ton... To provide an update, ODM has been a great resource for me...everything from replacing my toilet valve while winter camping to walbernize solution to answering questions along the oh crap I dont have a clue what I'm doing with a AS questions ;-)
It's great to have a local source of knowledge, parts, & service
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04-14-2015, 07:29 AM
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#18
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Rivet Master
2015 30' International
2009 27' FB International
2007 25' Safari
Currently Looking...
Greensboro
, North Carolina
Join Date: Aug 2008
Posts: 1,564
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Maybe all these good things about ODM is why I have purchased three new AS from them😎
Ms. Tommie Lauer
Sent from my iPhone using Airstream Forums
__________________
Happy trails and Good Luck
Ms Tommie Fantine Lauer, Greensboro, NC
AIR #31871 KQ3H
www.fantinesvoice.com
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04-14-2015, 01:11 PM
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#19
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Rivet Master
2015 30' Classic
2012 28' International
Greensboro
, North Carolina
Join Date: Aug 2011
Posts: 1,708
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Like my friend, Tommie...I too am a big fan. I have purchased two new Airstreams from ODM as well. Also, Mike who handles the service writing is really first rate. Jason sold me both trailers....and he is very customer focused. The guys in the parts department have ordered a lot of stuff for me (I'm into the Stainless Steel stuff), and NEVER fail to call me as soon as stuff arrives. I feel very fortunate to have ODM in my backyard and trust them implicitly.
__________________
_________________
"SilverLeaf II" 2015 30' Classic
2019 RAM 2500 Limited 4x4 CC w/6.7L Cummins
ProPride 3P
AIR# 58452
WBCCI # 3430-Unit 21
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04-14-2015, 01:19 PM
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#20
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Rivet Master
1981 27' Excella II
mays landing
, South Jersey
Join Date: Nov 2009
Posts: 1,179
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Good folks to order parts from. Sal
__________________
Sal & Nora
Let us live so that when we die even the undertaker will be sorry. Mark Twain
AIR 42483
TAC N.J. 17
WBCCI 24740
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