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Old 06-05-2008, 04:54 AM   #1
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2004 30' Classic Slideout
College Town USA , Virginia
Join Date: May 2005
Posts: 1,500
Out Doors Mart, Greensboro, NC

Since losing my fantastic 'Go To' dealer /manager, David Tidmore, in Weatherford, TX I've been researching where to go next. A couple folks have recommended Out Doors Mart in Greensboro, NC. I'd be interested in comments regarding creative mods and repair abilities of this dealer. If any Forum members have good or bad experiences regarding this dealer would you PM me with your 'Sunshine' or 'Rain' please? I believe this Forum would frown on posted comments bordering on advertising. Thanks in advance and,

In dog years, I'm dead!
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Old 06-05-2008, 06:45 AM   #2
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1975 31' Sovereign
1973 27' Overlander
1977 23' Safari
Palmer Lake , Colorado
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No need to be coy about this. Sunshine!

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Old 06-05-2008, 06:57 AM   #3
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2000 25' Excella
Kingston , Tennessee
Join Date: Aug 2006
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Dan has been a tremendous help to me. I would highly recommend him!
John & Tammy Adams
Silver Threads Custom RV Curtains
2000 Airstream Excella | AIR 15902
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Old 06-05-2008, 07:09 AM   #4
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1985 27' Sovereign
1981 22' Excella II
Currently Looking...
Colbert , Georgia
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Location: 1948 22' Liner
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Great group of folks!!! They WILL call you back and keep you informed. Very helpful. I will do business with them again.

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Old 06-05-2008, 07:26 AM   #5
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1975 31' Sovereign
Searcy , Arkansas
Join Date: Jul 2005
Posts: 1,714
I have also heard good things about Out of Doors Mart's service department...I think they are well respected among the dealer body. I know they are by me!

Airstream of Arkansas


Keeping the Airstream Dream Alive!

AIR #8844
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Old 06-05-2008, 08:36 AM   #6
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2000 34' Limited S/O
Jamestown , North Carolina
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Out of Doors Mart

High Marks! Ben in parts is very knowledeable and helpful as well as Tony, the service manager.
I just traded by 87 for a 98 there with Joel Kilby, owner.
2000 34' Limited with Sofa Slide
06 Dodge 3500 Cummins Turbodiesel 4X4 Quad Cab Hensley Hitch Pressure Pro Centramatics
WBCCI #4358
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Old 06-05-2008, 09:31 AM   #7
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1987 25' Sovereign
Signal Mountain , Tennessee
Join Date: Jan 2004
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I have had excellent service from Out of Doors Mart. They will keep in touch about orders, etc. They will always be the first I will contact about parts, questions, etc.

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Old 06-05-2008, 09:51 AM   #8
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'Possum Holler , Georgia
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Nothing but good things to say about them. Great folks.


Air No. 6427
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Old 06-05-2008, 11:27 AM   #9
Area 63 Productions
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1963 26' Overlander
1958 22' Flying Cloud
1963 19' Globetrotter
Orange , California
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I buy Airstream original parts from them, and have been treated very well so far. Their parts department works very thoroughly, asking all the right questions to mek sure the parts are correct.
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Old 06-05-2008, 12:43 PM   #10
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1975 29' Ambassador
San Antonio , Texas
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Quick, helpful, responsive service. These folks really care about even the small stuff. Most recently Dan helped me figure out an upgrade on my steps. He's gone above the call of duty more than once to figure out ways to help me save a few dollars, sometimes even cents, on my postage and shipping costs. High praise!

“Complications arose, ensued, were overcome...savvy?”
- Captain Jack Sparrow
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Old 06-07-2008, 06:55 AM   #11
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Auburn , Washington
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Posts: 76
I must agree with all of the posts here. I just had an oppertunity to do business with them and found the service and knowledge very helpful and refreshing. Dan Brown was very professional and personable. He worked with me as far as payment and shipping and was very quick with a response to my many questions.

A pleasure to do business with Out of Doors Mart now, and I am sure, in the future!!

Dan W.
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Old 06-07-2008, 04:03 PM   #12
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2004 30' Classic Slideout
College Town USA , Virginia
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Thanks one and all. We'll check them out next time we have an opportunity or need.
In dog years, I'm dead!
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Old 06-13-2008, 05:37 AM   #13
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Currently Looking...
Kernersville , North Carolina
Join Date: Jul 2006
Posts: 681
Thank you
For the kind words, and support.
When I first started working at the Out-of-Doors Mart I realized the need for documenting the repairs of Airstream units. I had the idea long ago that the web would be the median to do that. So in many ways our "how-to" site is a dream come true. Much more will be added when it slows down.

The other thing that I have noticed is that digital Airstreamers ( Airstream owners who get on line) are so very easy to work with. I find that they love their Airstream and are frustrated when they can't find a way to repair their unit. It is a good feeling to be a part of that solution.

You may have noticed when you ask a question that it may take a little time to get back to you. There is a good reason for that. I'm running your question by my THINK TANK. My think tank is the other people who work here at the ODM. These guys have been doing it longer than myself, Ben over 25 years, Paul and Tony over 15 years, and Mark who has been in RV parts for over 15 years.


So I have to say it again. Thank you!!!!

Out-of-Doors Mart

Here is a link to our "How-to" site
Airstream Special

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Old 06-13-2008, 07:00 AM   #14
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1994 30' Excella
alexandria , Kentucky
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I also have to add a "kudos" to Dan and Out of Doors mart. I just ordered a water pump and some blue rub rail insert from him. He was "Johnny on the Spot" with the stuff and shipped it out quickly. Ordered on Tuesday and received on Thursday.

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