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Old 06-17-2008, 07:49 AM   #15
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Auburn , Washington
Join Date: Mar 2008
Posts: 76
Well, today's the day!! My order from Out-of-Doors Mart is due..(according to the gospel of the UPS tracking number). I must admit, it has taken me 50+ yrs to be a four year old again...."is it here yet??" I want my new Prodigy to play with and install in my truck!!! "Is it here yet??"

Dan, if you're out there, Thanks again for the service, and look for me again in the future!!

Dan W.

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Old 06-17-2008, 08:45 AM   #16
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1976 27' Overlander
Richmond , Virginia
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Thumbs up Big fan of Out Doors Mart

You have helped me personally with parts for our 1976 Overlander, Thanks!!

Dave and Martha Makel (Trailer Buff) are also big fans, I know several parts from our restoration came from your shop.

"Abe" & Melissa Lincoln
1976 Overlander "Spirit"
2005 Suburban w/q-steer
Hensley Hitch
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Old 04-14-2015, 07:24 AM   #17
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2000 34' Excella
Raleigh , North Carolina
Join Date: Oct 2014
Posts: 10
I know the thread is old but thought as a new AS owner that I'd say thanks for all of the wonderful info..As a newbie, I've used the forums a ton... To provide an update, ODM has been a great resource for me...everything from replacing my toilet valve while winter camping to walbernize solution to answering questions along the oh crap I dont have a clue what I'm doing with a AS questions ;-)

It's great to have a local source of knowledge, parts, & service
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Old 04-14-2015, 07:29 AM   #18
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2015 30' International
2009 27' FB International
2007 25' Safari
Greensboro , North Carolina
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Maybe all these good things about ODM is why I have purchased three new AS from them😎

Ms. Tommie Lauer
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Happy trails and Good Luck
Ms Tommie Fantine Lauer, Greensboro, NC
AIR #31871 K4MTL
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Old 04-14-2015, 01:11 PM   #19
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2012 28' International
Greensboro , North Carolina
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Like my friend, Tommie...I too am a big fan. I have purchased two new Airstreams from ODM as well. Also, Mike who handles the service writing is really first rate. Jason sold me both trailers....and he is very customer focused. The guys in the parts department have ordered a lot of stuff for me (I'm into the Stainless Steel stuff), and NEVER fail to call me as soon as stuff arrives. I feel very fortunate to have ODM in my backyard and trust them implicitly.
"SilverLeaf II" 2015 30' Classic
2014 RAM 2500 Laramie 4x4 CC w/6.7L Cummins
ProPride 3P
AIR# 58452
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Old 04-14-2015, 01:19 PM   #20
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1981 27' Excella II
mays landing , South Jersey
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Good folks to order parts from. Sal
Sal & Nora
Let us live so that when we die even the undertaker will be sorry. Mark Twain
AIR 42483
TAC N.J. 17
WBCCI 24740
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Old 04-14-2015, 01:49 PM   #21
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1994 21' Sovereign
The high country. Black Mountain range. , North Carolina
Join Date: Jul 2014
Posts: 109
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They have our 21' 94 Sovereign at this time. Removing the carpet, checking subfloor and putting in new flooring, Fantastic fans, new stainless front Attwood oven, replacing wood look panel on fridge with stainless, resealing skin where needed and they have someone reupholstering our sofa in leather. We have been more than satisfied with their work and they have never said they could not do what we ask. We drive 3 hours for their work.
WBCCI 28499
"Not all those who wander are lost"
J.R.R. Tolkien
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Old 04-14-2015, 02:22 PM   #22
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2007 30' Classic S/O
Somewhere , South Carolina
Join Date: Apr 2010
Posts: 2,293
I've only stopped in one time got a part from ODM but we can't forget Terry in this discussion. Not only fixes em and helps fix em at rally's he uses one and camps with it.

S/OS #001
2005 Dodge Ram 2500 5.9L 6 Speed
16" Michelins, Hi Spec Wheels, Max Brake, Carslile Actuator, Equal-i-zer, Dill TPMS. Campfire cook.
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Old 04-19-2015, 06:29 PM   #23
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2015 30' International
2009 27' FB International
2007 25' Safari
Greensboro , North Carolina
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Yup, do what I ask

On two occasions I have ordered factory fabric from ODM so as to make custom items for my AS's. Currently I have received curtain fabric so i can create window valences like the new Classics...... have to catch up with BAB....
Happy trails and Good Luck
Ms Tommie Fantine Lauer, Greensboro, NC
AIR #31871 K4MTL
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Old 04-25-2015, 08:43 AM   #24
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1997 30' Excella
Corpus Christi , Texas
Join Date: Dec 2014
Posts: 98
Out of doors mart sucks! I created an account, placed an order and paid. I waited a week. Still no order arrived. I logged in again to check the status. There was no order and nothing in my cart. They brag that your I purchased items stay in your cart. So I thought if I made the mistake and did not place the order right they would still there. They weren't. I tried to place the order again. I put two items in my cart, or so I thought. Then when I went to put a third item in, I was sent to a specials page telling me my cart was empty. I called the company. I was placed on hold. The receptionist came back and told me the staff was too busy to hear about their online problem. I asked for a manager. She told me to give her my number. I said I needed to talk to someone now. She told me no. I told her I was going to go to another company. She said she was sorry. I hung up. They have a broke online site. They lack people support to deal with these problems.
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Old 04-25-2015, 10:40 AM   #25
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2015 28' Flying Cloud
2012 25' Flying Cloud
2007 20' Safari SE
Fuquay Varina , North Carolina
Join Date: Oct 2006
Posts: 393
Post #24 does not sound typical of my experience whatsoever. Great group of employees who respond timely and courteously. Was just in there for some work/purchases on Wednesday past.

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