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Old 10-04-2010, 11:27 AM   #1
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Question Opinions about damage repair shops

I have a 2010 Flying Cloud 30 ft and managed to scrape it along a tree. I tore off a support for my awning, dented a couple of panels along with some other scrapes and damage. I am currently in New England but we are full timing and I would consider pulling it to just about anywhere east of the Mississippi to get a quality job done. Any votes for high quality shops?
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Old 10-04-2010, 11:33 AM   #2
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If I were in your shoes I'd take it to Jackson Center Ohio where the trailer was built. They do this kind of repair.

Good luck and welcome to the forums!
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Old 10-04-2010, 11:36 AM   #3
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Wait 'till you get back to Livingston

If you don't take it to Jackson Center, then hands down,

Bob Jones RV

in South Houston - just East of Hobby Airport.

They have been working on Airstreams for almost 40 years.
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Old 10-04-2010, 11:50 AM   #4
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Smile Thanks for the ideas

These are both great leads and they will give us some choices depending on timing. Hopefully I will be able to learn from the experience and not repeat it. Thansk again.
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Old 10-04-2010, 11:57 AM   #5
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Bummer?

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If you can your rig back home, I would highly recommend Paul Mayeux in Paradise, TX.

Paul has done many full-on restorations and does insurance work. He is also a member of this forum.

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PM me and I'll get you his phone number...


Also, Frank at Franks Trailer Works. Frank is on the east coast and a Forum Member.

Good Luck!
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Old 10-04-2010, 04:21 PM   #6
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I would go to P & S trailer service in Helena, Ohio. Steve, his son Kevin and there crew do quality work, you won't be disapointed.
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Old 10-04-2010, 04:43 PM   #7
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Quote:
Originally Posted by bw2315 View Post
I have a 2010 Flying Cloud 30 ft and managed to scrape it along a tree. I tore off a support for my awning, dented a couple of panels along with some other scrapes and damage. I am currently in New England but we are full timing and I would consider pulling it to just about anywhere east of the Mississippi to get a quality job done. Any votes for high quality shops?
A non Airstream dealer repair shop, might be OK, but they cannot buy parts from Airstream. Only an Airstream dealer can purchase from them.

Therefore if you use a non Airstream dealer shop, the parts prices will be higher, and usually the labor is too.

Some insurance companies will balk at that, and then turn around and charge you a higher premium for your policy.

Also remember that insurance companies do not guarantee a shops work. If you receive a terrible job from a non dealer, it's your problem.

Using an Airstream dealer, gives the owner another lever, in case of bad work, by informing the factory, who will usually step in and try to help resolve the issue.

Andy
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