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Old 06-22-2014, 07:31 PM   #1
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Need Help! Service @ Airstream in Nampa, ID?

We're on the road, and will be near Nampa, ID sometime on Monday, where, apparently, there's an Airstream dealer. Does anyone know anything about this place?

Something's wrong with our fridge. We had Lew take a look on our way through Hood River today, and his best guess is something wrong with the switch that switches fridge between 12v and 120 power. That's what we thought as well, given the circumstances.

Luckily, I hope, we will be at this dealer on Monday, and hoping they can take a look at it and help us. Figured I may as well ask on here if anyone is familiar with the dealer and service dept.. Not that we have any choice....

Thanks for any help.
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Old 06-22-2014, 08:48 PM   #2
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I picked up my 2013 FC '20 there a year and a half ago. Service shop did the setup. All straight forward. I think you'll be fine!
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Old 06-22-2014, 10:56 PM   #3
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They did some work for me about a year ago. Resealed the windows and roof and set up a new WD hitch. I was very happy with their work.

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Old 06-23-2014, 12:07 AM   #4
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I purchased my FC 20 from them, and have had warrantee work done there. First class operation.

BUT: Sales and I think service are NOT open on Monday, or were not last year at least. That could be changed of course.
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Old 06-23-2014, 12:30 AM   #5
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Glad to hear you've got a good Airstream dealer nearby, however don't forget that most appliances are generic - the A/C, water heater, pump, furnace, etc. are merely installed by Airstream, so any good RV service shop can do the work.

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Old 06-23-2014, 08:28 AM   #6
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Your refrigerator is an all electric one in the Interstate, right? That is a compressor operation, not a propane unit? Those are much less common and may be harder to find anyone who knows how to service them. But I am sure the Nampa dealer will do their best by you.
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Old 06-23-2014, 10:25 PM   #7
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Thx for feedback. Internet terrible at Rv park here!!

AS is closed Mondays. We will drive there first thing Tuesday morning.

We have a Nova Kool, 12v/110. Will only work when plugged in. Hopefully AS can figure it out and fix it!!!

By the way, Boise is beautiful. Spent day biking along River.
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Old 06-24-2014, 04:43 PM   #8
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Nova Cool is over nighting new fridge to dealer. Should b back on road on Thursday...yea! Will once again have cold beer!
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Old 06-24-2014, 05:32 PM   #9
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Yea, glad the Nampa dealer came through for you fast. They seemed very good to me. Is Mrs. Allen still the service manager? At least I think that was her name.
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Old 06-24-2014, 06:45 PM   #10
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Yes, her name is Zonia Allen. She came through for us!!
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Old 06-24-2014, 10:22 PM   #11
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Old 06-30-2014, 12:21 AM   #12
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Fridge is working great!

Huge thanks to Zonia Allen and the technicians at Airstream Northwest Adventures. And to Nova Kool for overnight shipping the part we needed. And to AS Ohio. Really happy to get such great support while on the road!

Currently in Billings, MT For the night. On way to Mt Rushmore.
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Old 06-30-2014, 12:25 AM   #13
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Nancy,

So, was it the AC/DC voltage conversion module that I thought?
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Old 06-30-2014, 07:21 AM   #14
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Quote:
Originally Posted by lewster View Post
Nancy,

So, was it the AC/DC voltage conversion module that I thought?
Yep!
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