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Michael Ough · 11-05-2018, 03:56 PM

Last week,entering a small town I changed lanes ,centre to right and hit a pickup sitting in my blind spot
Very slow speed,no one hurt but significant damage to the curb side of my 27 foot 2014 classic front and rear caps ,full length lower panel ,door and both electric awning arms.
Have taken my wounded friend to air stream Phoenix and Tucson who are working repair estimates
I'm a winter snow bird and need feedback good or bad on these two for repair workmanship
Thanks
My bad

Mollysdad · 11-05-2018, 04:40 PM

If it were me, I'd make the trek to Jackson Center and let the experts do the work.

Wayne&Sam · 11-05-2018, 05:06 PM

What Mollysdad said.

SteveSueMac · 11-05-2018, 05:06 PM

If you’re a winter snowbird, why not take it to the factory and leave it with them? They are the best at this kind of repair (in my opinion). Good luck. Sorry about your accident but glad no one was hurt.

charlesk · 11-06-2018, 09:18 AM

Sorry to hear about your mishap. I’ve been to both locations in AZ and have spoken to the AZ Airstream Club regarding both locations.

Tucson - unfortunately, nothing positive to report. However, several individuals recommended Oasis RV Center in Tucson for repairs like you are describing.

Phoenix- the Airstream dealer has opened a new Airstream only sales center near Phoenix. As of last spring, repairs were still being completed at their original location. Not the best reviews for their service.

Jackson Center is a great choice but a bit of a drive and it will probably be months to get in. They are just that busy.

Best of luck.

Rgentum · 11-06-2018, 09:30 AM

I hit a bridge guard rail that left pretty much the same damage to our FC 27. I took the AS to AS Adventures NW just south of Seattle, and they did an excellent job of damage repair. BTW, its estimate was a shade over $16K.

cegardner · 11-06-2018, 09:51 AM

That damage needs the factory. Major aluminum work. They both have been in the AS business less than 2 years. Not the best choice to stay at Lazy Days or Scottsdale.

cegardner · 11-06-2018, 09:52 AM

We have dealt with NW adventuresbin Seattle and Boise. Call Boise if you are in AZ. Send them your pictures. Great work

Ray Eklund · 11-06-2018, 10:31 AM

Michael... use your trailer while Snowbirding. Have an appointment at Jackson Center, OH for repairs to your damaged trailer and drop it off of the way home at your leisure.

We have been to Lazy Days in Tucson. A new Airstream dealership. Clean and lots of asphalt to park a trailer needing your kind of repair. They may be able to advise you if they can to the work at the level of Jackson Center. I found them very upfront when pricing Solar some years back.

It is a bit of a drive to BC from Ohio, but why ruin your Snowbirding.

Temporary repairs with tape for any punctures. There is nothing you can do otherwise. Make the best of your misfortune.

ratch · 11-06-2018, 10:57 AM

Had hail damage repair done by Airstream NW in the Seattle area. Did a great job.
For future reference: Ford's Blind Spot Information System and telescoping mirrors on my F150 really identify any vehicle beside or even approaching the trailer.

JeffC16 · 11-06-2018, 10:57 AM

Michael, I highly recommend you check out Vinnie's North Bay Airstream Repair in Wilton, CA, approx 20 miles south of Sacramento on Ca99. I just drove to Vinnie's from Ft. Worth to have him perform a number of upgrades and warranty items. Vinnie is an absolute perfectionist. He has a large following and it is much closer to you than JC, Ohio. Airstream knows Vinnie well and he is an authorized repair location for Airstream. I can't recommend Vinnie enough. His honesty and integrity is unmatched. At the very least, call him and send him the pictures. He will give you solid feedback and recommendations. Good luck.

guskmg · 11-06-2018, 11:34 AM

The factory just told me they are booked through January for major sheet metal repair. Its about 1100 miles for me , but well worth the trip.
guskmg

TBRich · 11-06-2018, 01:57 PM

I second the ability of Oasis RV in Tucson to do this kind of repair. It's extensive but they can do it. We had some major damage to our Bambi that they fixed and you'd never know it was done ... and a very reasonable turn around.

We bought our Bambi from them when they were still a dealer...they are not anymore because Lazydays came to town and edged them out. Their shop is nothing to look at but don't let that scare you away, they know their stuff. Joe Pershing is the owner and Richard is the tech. I would NOT go to Lazydays for service or repairs from the stories I've heard.

ThomasHoward · 11-06-2018, 04:24 PM

Hello Michael, sad to here about the damage. If the door and awning can be made functional enough to survive the winter there; and you get frustrated with repair options in Texas or Jackson Center..... I can recommend Midtown RV in Penticton BC as another alternative. They replaced a lower curb side panel on our 27FB 2014 Classic and we were very pleased with the result. The unit looked as perfect as any of the new Airstreams on their lot. ....Tom

thewarden · 11-06-2018, 04:28 PM

I have seen some excellent metal work done at the AS dealership in Spokane. I had some minor work done, but while there saw the finish of an extensive repair to a front 1/4 and side of a 27 FB. The before pictures showed extensive damage, including damage to the frame. From what I saw, the repair was first rate.

HHPJ · 11-06-2018, 05:27 PM

Quote:

Originally Posted by JeffC16

Michael, I highly recommend you check out Vinnie's North Bay Airstream Repair in Wilton, CA, approx 20 miles south of Sacramento on Ca99. I just drove to Vinnie's from Ft. Worth to have him perform a number of upgrades and warranty items. Vinnie is an absolute perfectionist. He has a large following and it is much closer to you than JC, Ohio. Airstream knows Vinnie well and he is an authorized repair location for Airstream. I can't recommend Vinnie enough. His honesty and integrity is unmatched. At the very least, call him and send him the pictures. He will give you solid feedback and recommendations. Good luck.

X2 for Vinnie’s!

PCJ · 11-07-2018, 05:32 AM

Quote:

Originally Posted by Michael Ough

Last week,entering a small town I changed lanes ,centre to right and hit a pickup sitting in my blind spot
Very slow speed,no one hurt but significant damage to the curb side of my 27 foot 2014 classic front and rear caps ,full length lower panel ,door and both electric awning arms.
Have taken my wounded friend to air stream Phoenix and Tucson who are working repair estimates
I'm a winter snow bird and need feedback good or bad on these two for repair workmanship
Thanks
My bad

I'd suggest going to the factory, when we had damage done to the arms on our awning it took over a month to get them in, perhaps the factory would be faster?

jamieb1086 · 11-07-2018, 07:23 AM

X3 on Vinnie’s!

**moosetags** · 11-07-2018, 08:56 AM

Quote:

Originally Posted by PCJ

I'd suggest going to the factory, when we had damage done to the arms on our awning it took over a month to get them in, perhaps the factory would be faster?

The Factory Service Center always does a great job. Plus, they have any part needed on site.

Brian

NWRVR · 11-08-2018, 04:30 PM

I had my curb side upper and lower panels plus the lower front end cap and complete Zip Dee Relax awning replaced at Airstream Adventures NW in Gladstone, Oregon (five miles south of Portland) on a 25' 2014 Serenity. Excellent work and they did it right away. Very happy with the people at this dealership. Good luck!