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Old 05-19-2014, 08:39 PM   #1
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Moisture meter struck "gold" in 2014 25fb - need help

We picked up our new 2014 25fb on May 6. It was built in April. I just finished getting all our 'tweeks' finished, and decided to use the Sonin. I found about a square foot of area at the door jamb that reads almost 100% moisture. Unfortunately I can't get to the floor under the kitchen counter so it could be a little larger area?? The AS hasn't gotten wet since May 5.

I need to pull the vinyl flooring back to dry it out. I have two questions.

1) Does anybody know how to remove the aluminum threshold trim inside the door? Is it glued down or are there mechanical fasteners?

2) does anyone know how to get behind the sink cabinet to inspect the floor?
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Old 05-19-2014, 08:45 PM   #2
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It must have a warranty. Call Airstream.
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Old 05-19-2014, 08:57 PM   #3
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Sorry, I have to ask. Why are you doing this on a new trailer? I'd be having a nice long heart-to-heart with my dealer and/or JC. No way a new trailer should leak like that. I'd insist on a full pressurized leak test. If they missed these spots, they probably missed more.

My guess is the vinyl floor is glued down and won't be easy to get up and back down without telltale bumps and dents showing through.

Just my opinion, YMMV.

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Old 05-19-2014, 08:59 PM   #4
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I will definitely inform AS (and document the issue), but I don't see myself taking it to a dealer which would likely take weeks. I'm sure I can do a better job than a dealer.
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Old 05-19-2014, 09:00 PM   #5
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Wow. Call dealer AND airstream direct - do not pass go, no not collect $200, do not tear up the floor.
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Old 05-19-2014, 09:50 PM   #6
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check the traps in your trailer. my connections were loose and dripping soon after my trailer went into service.
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Old 05-19-2014, 10:04 PM   #7
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It could be a plumbing leak at the sink. Perhaps the door was left open at the dealer during a rain. I'm not panicking yet, and I'm not in a position to take it to JC since I work. I was able to pull back a little bit of floor right next to the wall. The moisture meter says 85% but it looks dry. I think there is some moisture but it's not standing water by any means. I'm crafting an email now to,AS and Foley RV to document the issue. I'll call AS tomorrow for direction on how to proceed.
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Old 05-20-2014, 05:17 PM   #8
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I have spoken with AS and the dealer, so there is a record of this potential issue. I was able to remove the threshold. Without cutting the vinyl flooring I can only see and feel 8-10" back under the floor. This is the area where the Sonin reads almost 100% moisture. I have tested the meter on various materials and it seems to be working. When I look and feel under the flooring I detect no moisture! I did see what look like water trails on the wall, but they could also be from cleaning.

Perhaps there was a tiny bit of water and the meter is very sensitive? Perhaps the moisture is from assembly/fabrication?

Biggest question/dilemma now is whether I should cut the vinyl flooring at the base of the kitchen cabinet for a better look. I would be nice to see everything better, but I hate to add some type of shoe molding to cover the seaClick image for larger version

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Old 05-20-2014, 06:07 PM   #9
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I would not mess with it. This is a warranty issue and you are interfering with that process. It must be returned to a dealer or the factory for inspection and repair.
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Old 05-20-2014, 06:13 PM   #10
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I would not mess with it. This is a warranty issue and you are interfering with that process. It must be returned to a dealer or the factory for inspection and repair.
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Old 05-20-2014, 07:43 PM   #11
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Eeeek

I have my sonin bit have not yet used it

How did you go about sticking into and checki
G the subfloor in the first place because I wanna do the same this week ?

Hope you get it worked out

If I had a big issue like a leak - it would require me to either go 5 hours to foley or to JC (8 hour drive) and use leave I really do t have - I sympathize with your dilemma
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Old 05-20-2014, 07:53 PM   #12
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Will AS ever improve if we are so forgiving of their screw-ups that we just accept them as normal features of a top of the line "Hand built" trailer and fix them ourselves on a brand new trailer?

I surely would not! I'd be some ticked off if I laid out to dollars and got a leaky trailer - even if they did fix it under warrantee!

I remember way back when my Dad bought has first Japanese car.

He was absolutely amazed that he did not have to take it right back to the dealer next day with a huge list of problems, including water leaks, that he had found on his new car!

Previously he always had just accepted defects to be the norm when buying a new (North American) car.

That doesn't happen much now with North American cars, I think they are pretty darn good!

Maybe Airstream needs some Japanese competition rather than just a brand name and (eroding) perception of quality in order to pull up their socks!

Brian.
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Old 05-20-2014, 08:04 PM   #13
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The sensor on the Sonin is fairly sharp. I just stick it through the vinyl flooring around the perimeter. I try to re-check using the same holes, but they are hard to find since the holes are small and seal up to some degree. At least that was my process on the 23fb.

I'm not convinced this issue warrants a trip to a dealer waiting for them to do what I did and see what looks like dry subfloor. It would be a different story if I saw/felt a lot of moisture under the flooring. Perhaps if my wife and I didn't both work and didn't have 3 small kids I could arrange that easier. I plan on a closer inspection of the exterior myself along with a good bath. I would like to see actual water (or obvious signs of moisture) before I mess with a trip to the dealer. I'm also going to test my Sonin a little more as well. I'm now curious how much moisture it takes to read 100%.
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Old 05-20-2014, 08:17 PM   #14
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Speaking without benefit of experience (Sonin on order, but haven't used one), but if it was me, before I got too deep into this I'd confirm the reading. Is it feasible to put a piece of paper towel under the flooring and then hose down the trailer to see if there's an actual leak? To draw a parallel, I've had good experience with stud finders, but I wouldn't rip out a section of wall just on the basis of one indication.
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