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Old 06-25-2019, 08:43 AM   #1
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MicroAir Easy start failure

My MicroAir Easy start has failed and I cannot get anyone to answer the phone.
Anyone else have trouble getting in touch with there tech support?

Here’s the story......
My MicroAir 364 has been install for just over a year and has worked great. Yesterday my compressor would come on and run for a very short time then turn off. It was 96 degrees so as a last ditch effort to save the trip I climbed up on the roof and uninstalled the MicroAir and the AC has worked perfectly for over 12 hours.
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Old 06-25-2019, 09:41 AM   #2
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Troubleshooting guide here

https://www.microair.net/collections...nt=30176048267

You describe, perhaps, what they cover in this document.
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Old 06-25-2019, 11:31 AM   #3
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Can’t find anything in the self help section.
Still not able to get anyone to answer the phone. I hope everything is ok there
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Old 06-25-2019, 04:18 PM   #4
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< snip > ... as a last ditch effort to save the trip I climbed up on the roof and uninstalled the MicroAir and the AC has worked perfectly for over 12 hours.
Dang, that stinks! I wonder what failed.

I need to "be prepared" for this kind of failure... right now, I have no idea how to "uninstall" the MicroAir. I need to dig up the wiring diagrams, just in case.

Please keep us all posted as this story unfolds.
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Old 06-25-2019, 04:52 PM   #5
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Perhaps the internal start capacitor failed in the EasyStart? That is easily replaced if you open up the case... they do fail... just a thought.
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Old 06-25-2019, 05:17 PM   #6
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Perhaps the internal start capacitor failed in the EasyStart? That is easily replaced if you open up the case... they do fail... just a thought.
Wulf
That looks like what has happened. It smells like it let the smoke out of it.
Anywho it’s covered under warranty so I’m just trying to get someone to call me back from MicroAir. I’ve left a message and sent email.
We have AC working with it uninstalled so no disruption to our trip this week in the 100 degree Alabama heat.
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Old 06-25-2019, 05:20 PM   #7
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Dang, that stinks! I wonder what failed.

I need to "be prepared" for this kind of failure... right now, I have no idea how to "uninstall" the MicroAir. I need to dig up the wiring diagrams, just in case.

Please keep us all posted as this story unfolds.
Fortunately I used blade connectors when I installed the MicroAir so all I had to do was unplug it and replay on the factory start capacitor.

I will post all results here.
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Old 06-25-2019, 05:21 PM   #8
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Dang, that stinks! I wonder what failed.

I need to "be prepared" for this kind of failure... right now, I have no idea how to "uninstall" the MicroAir. I need to dig up the wiring diagrams, just in case.

Please keep us all posted as this story unfolds.
No kidding! I kept the bits and pieces in a baggy from mine, but going 'backwards' and putting them back in would be a headscratcher for me. Glad you got it figured out and have cool air Ronnie!
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Old 06-25-2019, 05:32 PM   #9
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No kidding! I kept the bits and pieces in a baggy from mine, but going 'backwards' and putting them back in would be a headscratcher for me. Glad you got it figured out and have cool air Ronnie!
You guys are over thinking it.
It’s super easy to uninstall
When you unplug the MicroAir unit you have one wire, the White from the compressor (was hooked to Micro air brown) that plugs in the the “C” common on the Run Cap and then there are two wires from the factory start cap that have to plug back up to the Run Cap. “Red” connects to HERM and “White” connects to Common on Run cap

Hardest part about the whole thing was finding a way to get on the roof to do the work.
Fortunately the camp ground had a 10’ ladder and were willing to loan it to me and allow me to work on my unit in the camp site.
And the fact that all this work created quite an audience so I was kinda working under pressure with lots of “helpful” suggestions...... from the peanut gallery.
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Old 06-25-2019, 06:15 PM   #10
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Wow! Ronnie nice work, but I got to say this doesn’t surprise me. I’ve read about your work. Heck if I installed the easy start yesterday I could not reverse it the next day by memory! I would still need the instructions.
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Old 06-25-2019, 06:20 PM   #11
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I had MicroAir install mine at 2018 Alumalina. The first time I started that AC this spring, the fan would run but not the compressor. Turns out they mis-wired the installation and my dealer had to fix. MicroAir paid my dealer.
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Old 06-25-2019, 08:20 PM   #12
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I had MicroAir install mine at 2018 Alumalina. The first time I started that AC this spring, the fan would run but not the compressor. Turns out they mis-wired the installation and my dealer had to fix. MicroAir paid my dealer.
If mine were a new install I would not have questioned it being wired wrong. Heck we are all human, but mine worked flawlessly for just over a year before it gave up the ghost.
It should be covered under warranty.
As a testament to MicroAir I have yet to find another person who has had a failure.
Has anyone ever had this problem....
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Old 06-25-2019, 08:28 PM   #13
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Heck I’m just curious if anyone has ever had one fail.
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Old 06-25-2019, 08:45 PM   #14
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Just tagging in here. Did you ever get anyone from Micro air to call you back?
Cheers
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