2015 23’ FC FB purchased November 2015
from Airstream Adventures NW, Gladstone, Oregon
warranty issues 17 February through 30 June 2016
Screen door sticks.
Screen door adjusted by Sky River RV, Paso Robles, CA.
Stove igniter unreliable.
Igniters adjusted by Sky River RV, Paso Robles, CA
Propane tanks rusting and paint peeling.
Tanks replaced by Airstream
Shower door bottom sweep torn.
Airstream supplied part. Owner installed.
Window in bath entrance door is tilted 3/16” top to
bottom. Owner will live with it.
Tank monitors inaccurate.
We have been advised that the monitors are problematic.
Drapes at front window do not provide privacy - velcro wrong configuration.
Owner resolved with double sided velcro.
Aluminum debris left in cook top exhaust fan duct during manufacture. Owner removed.
Lug nut aluminum caps split.
Replaced with steel capped lug nuts.
Dometic refrigerator fan inoperative. Unable to maintain low temp.
Owner repaired connector to fan
Dometic refrigerator fan on/off switch missing.
Fan kit sent to owner at Ajo, AZ by Airstream
Adventures NW. Owner installed.
Wire racks in slide out cabinet tumbled loose spilling contents and breaking containers
Owner secured with plastic wire ties.
Dometic refrigerator would not ignite on propane.
Professional Camper Care, Cortez, CO adjusted.
Dometic reimbursed $$.
Propane regulator empty/full indicator faulty. Ran out of propane.
Regulator replaced by Sky River RV, Paso Robles, CA
Batteries would not maintain a charge. Dead cell in both batteries.
Batteries replaced at Interstate Battery Company
Airstream Adventures NW covered replacement cost
Fantastic Fans failed (both units within 5 minutes)
Diagnosed by FF. Rain sensors?. Unresolved.
Diagnosed by Sky River. Motor/fan? Unresolved
Airstream Adventures installed motor/fan. Unresolved
Diagnosed by Airstream Adventures NW.
Circuit board assembly & lift motors. Owner installed.
Unable to flush-out black water tank.
Repaired by Sky River RV
USB ports at sound system failed.
Airstream supplied replacement ports. Owner installed.
Connections at the stereo speakers can be soldered to improve reliability. One of our connections was loose.
The cooktop exhaust fan in our FC has also tripped the over temp thermostat. May be a designed in safety aspect of the cooktop????
Nearly all of these warranty issues were resolved in a timely manner considering the remoteness of our travels.
The Fantastic Fans were inoperable for fifty days due to inadequate diagnostics and parts ordering/shipment delays..
Overall we are very happy with the Airstream but recommended to Airstream that they and the Airstream vendors tighten up the QC process and PDI.
I believe that as multiple vendors put together any product today that we can expect warranty issues.
Advise the factory when you have problems so QC might be improved.
Our 2016 Chev truck (built by robots) has required NO warranty repairs. Add gas, change the oil, and all is well with it. Maybe robots will build Airstreams in the future.