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Old 08-09-2012, 01:58 PM   #15
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Thanks to everyone who took the time to provide input. The camaraderie of owning an Airstream validates my decision to buy one. Post repair pictures will post in about a month. Thanks again to all!!!
Andy
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Old 08-09-2012, 02:21 PM   #16
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Was there a determination of whether the awning support arms had any manufactures defect that may have caused the failure?
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Old 08-09-2012, 02:35 PM   #17
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No. But Aistream replaced them nonetheless. The claw is so mangled that the shell must be replaced. It looks to me that a different metal alloy might have been a better choice for the support arm but I'm no engineer. . My experience with Airstream is that they stoop behind ZipDee and the entire product. I've read a lot of negative feedback about the pros and cons of owning new. I for one am glad I bought it new. The company stands behind the product.
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Old 08-09-2012, 02:47 PM   #18
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Quote:
Originally Posted by Florida_27FB
No. But Aistream replaced them nonetheless. The claw is so mangled that the shell must be replaced. It looks to me that a different metal alloy might have been a better choice for the support arm but I'm no engineer. . My experience with Airstream is that they stoop behind ZipDee and the entire product. I've read a lot of negative feedback about the pros and cons of owning new. I for one am glad I bought it new. The company stands behind the product.
Great to hear that your Warranty was still in effect. -- get EVERY problem addressed while it's still in force. I hope all future travel is worry free and your family stays safe!!
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Old 08-09-2012, 02:49 PM   #19
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I love A/S, but personally, IMHO, I think the entire ZipDee awning system is structurally weak. I am afraid to leave mines out while I am away. I am no engineer.
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Old 08-09-2012, 03:16 PM   #20
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I love A/S, but personally, IMHO, I think the entire ZipDee awning system is structurally weak. I am afraid to leave mines out while I am away. I am no engineer.
Millions of user hours have put Zip Dee through their paces, so they are proven products. They have to be deployed properly with the understanding that wind force is many times stronger than the AS itself. The AS user manual cautions against deploying the awning in windy conditions. Even with tied-owns, you are not going to keep the awning from torquing itself and bending the support arms. Respect the Wind! In fact, some days it's better to say home or move to safer areas.
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Old 08-09-2012, 04:24 PM   #21
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I love A/S, but personally, IMHO, I think the entire ZipDee awning system is structurally weak. I am afraid to leave mines out while I am away. I am no engineer.
Well, gee. Would you leave the sail up on a sailboat while you are gone?
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