Originally Posted by crestonrv
any service that is a/s specific has to be done at a/s flat rate . no discussion.
if problem is not a/s specific the appl manufacturer has their own flat rate .
I have always found a/s to be fair with my shop in the past and as such don't know why your local has a problem ? I'm not a dealer but do warr work for them , have to call for ok , this may be the problem for your local as can take time ?
CrestonRV: I think you're on to something. What's interesting is that I've gotten three results from the Atlanta-area RV shops. (1) No, we don't work on Airstreams [no explanation, not willing to discuss, just no no no] (2) We will work on Airstreams if we have to, but we're not working for their rates, won't submit paperwork to them and don't want to deal with them and (3) Yes, glad to.
Given that I'm a loyal customer of Shop #1--I was
a loyal customer of Shop #1--I found that particularly bizarre. Shop #2 lead to my question about whether AS is just difficult to work with on repairs. Of course we're going to be using Shop #3.
Thanks, everyone, for your input. It helped.