At 26,000 miles the engine light came on my 2011 F250 Lariat with the 6.7 Powerstroke as I was backing it up at Ridgway State Park to hook up the trailer. It took 2 days to get a diagnoses at the Ford dealer in Montrose, CO, 25 miles away. Friday morning they advised me the heater for the DEF system was not working. The remedy was to replace the heater and tank at a cost of $800. Fortunately the vehicle was still under warranty. The dealer did not carry the parts and said it would be the following Wednesday before he could get the part from the Ford warehouse in Memphis. After some "polite" conversation the dealer agreed to have the parts shipped by FedEx to arrive Monday morning if I would pay the freight. Ultimately we agreed the part would be shipped by air and Ford would pay the freight. Ford refused to cover a loaner car.
Monday, the parts arrived, the DEF system replacement was completed by 1:00 pm and we were on our way. Now I'm seriously considering the purchase of the extended warranty.
Other than the DEF system problem our experience with the truck and engine has been great. Plenty of power, good mpg. We are averaging 14.8 mpg towing our 27FB in the Colorado Rockies. We hate the Ford Synch system and the factory navigation. Many errors and the voice data entry is not ready for prime time. The map data is incomplete and the navigation system frequently sends us on a less than optimal route.
Airstream - 2008 Safari 27FB SE (Sweet Pea)
TV - 2011 Ford F250 Lariat, 6.7 Diesel, 4X4 (Brutus)
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