Great customer service
Our rear Fantastic Fan on our 31' stopped working. After researching the forums and cleaning the plunger switch, the fan still did not work. One phone call to Fantastic explaining the problem solved our issue. Even though our unit is 7 years old, at their decision, they sent me a new fan motor and blade assembly along with a new temp control switch just in case that was the problem, at no cost, not even shipping. Just installed the fan motor and blade assembly and the problem is fixed. What a pleasure to deal with this company which stands behind their product, even when the product is beyond its warranty date. Way to go Fantastic Fans, besides being a good product, you also have great customer service.
GreggH
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