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11-24-2014, 06:10 PM
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#1
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Rivet Master
1999 30' Excella 1000
small town
, Maryland
Join Date: Sep 2010
Posts: 802
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Excellent Dealer Experiences
Too often we share our ''bad'' experiences with people but not as much the good. I thought that we should share our good experiences with dealers. Not just the Airstream dealers, but the ''mom and pop'' dealers as well. Use this thred to thank someone for a job well done. ShinyPete's experience with J.D Sanders 04 05 2014 is the idea for this thred. I would like to thank Colonial for giving me a deal on stabilizer pads. And the many dealers/ venders that take the time during their busy scheduals, to help us on this website. Your imput will benefit us as well as them.
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11-24-2014, 07:55 PM
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#2
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Rivets?
1992 29' Excella
2010 22' Interstate
Van By The River
, Georgia
Join Date: Feb 2002
Posts: 2,361
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Kudos to Out Of Doors Mart
I don't have much experience with dealers except to purchase parts for our 1992 Classic. Most dealers that we've encountered have been helpful, or at least courteous.
Out Of Doors Mart in Colfax, NC deserves a shout-out for being a long-time Airstream dealer and parts supplier. They've helped me a number of times over the phone and several times in person. They've matched internet prices on a few items. They've always taken time to help me find the right part and most of the time they don't even have to look up the part number and location they just go right to the shelf and find it.
Airstream, Salem, & Rockwood RV's for Sale - Out of Doors Mart
__________________
Lucius and Danielle
1992 29' Excella Classic / 2010 Interstate
2005 Chevrolet Suburban K2500 8.1L
2018 GMC Sierra K1500 SLT, 6.2L, Max Trailering
Got a cooped-up feeling, gotta get out of town, got those Airstream campin' blues...
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11-25-2014, 05:02 AM
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#3
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Rivet Master
2015 25' FB Eddie Bauer
2013 25' FB Eddie Bauer
2012 20' Flying Cloud
Small Town
, *** Big Sky Country ***Western Montana
Join Date: Feb 2010
Posts: 2,860
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Excellent parts department at AS Adv NW in Seattle (Covington) WA; if they don't have what you are after, they will get it and quickly ship it to you. Thank you, Dale!
Sales side has been very competitive as well. We have voted there with our checkbook twice on new AS purchases - with a realistic value for our trade-ins. Our only observations is that is is a long ways away for service and AS quality control seems to be going down from our first FC to our last two Internationals.
__________________
2015 25' Eddie Bauer Int'l FBQ / 2023 Ford Lightning ER
2022 Ford F350 6.2 V-8; equalizer hitch + Shocker air hitch
Honda Eu3200; AIR# 44105; formerly WBCCI 2015.1
Terminal Aluminitis; 2-people w/ 3+ dogs
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11-25-2014, 05:11 AM
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#4
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Figment of My Imagination
2012 Interstate Coach
From All Over
, More Than Anywhere Else
Join Date: Dec 2011
Posts: 10,868
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Three places stand out for me for giving good service. Foley RV (AKA Airstream of Mississippi) in Gulfport, Mississippi, where I bought my Airstream Interstate; Mercedes Benz of Baton Rouge, where I have the engine and chassis work performed on my Interstate; and Cummins Mid-South on Airline Drive in Kenner, LA, where I had my on-board Onan generator serviced.
__________________
I thought getting old would take longer!
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11-25-2014, 04:27 PM
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#5
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Rivet Master
2015 28' Flying Cloud
Durango
, Colorado
Join Date: Oct 2010
Posts: 623
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Both Sales and Service at Holiday Travel Trailer Sales in Alberquerque get an EXCELLENT rating from me. Family owned and operated. Honest, accommodating people who know their business and respect their clients.
Safe Travels,
JamuJoe
Sent from my iPad using Airstream Forums
__________________
Safe Travels,
Joe & Joan Donnaway
Durango, CO
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11-25-2014, 06:14 PM
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#6
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3 Rivet Member
2015 23' International
Charleston
, South Carolina
Join Date: Nov 2012
Posts: 168
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A big thanks to Ron Rawl at John's RV in Lexington SC. They are a brand new Airstream dealer and we were lucky enough to be their first Airstream purchaser (2015 Signature 23D). Couldn't be happier. Absolutely no issues to speak of. Prep and tow setup was great and he took lots of time on walk thru. I though it was a pretty good deal too.
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11-25-2014, 06:22 PM
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#7
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2 Rivet Member
2012 27' FB Classic
Yakima
, Washington
Join Date: Mar 2012
Posts: 82
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Thank you for this thread, great opportunity to say that our experience with Airstream Adventures Northwest in Portland was very pleasant. Great people and so willing to work us into their schedule. All work done right the first time. Thanks to Katie, Brian, Jill and Jim for an outstanding experience.
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11-25-2014, 06:22 PM
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#8
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4 Rivet Member
1963 16' Bambi
Stevens Point
, Wisconsin
Join Date: Feb 2010
Posts: 318
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Never bought anything from Foley RV, but Rick did invite us to stop by (camp overnight) if we get to the Gulf Coast.
Tim
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11-25-2014, 07:03 PM
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#9
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2 Rivet Member
2014 28' International
2008 27' International FB
Sonoma
, California
Join Date: May 2007
Posts: 26
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We had a good experience buying our new 28 at Bay Area Airstream Adventures. We had a couple of small customizations done, and so far service has been good too. Stay tuned as the inevitable warranty issues crop up, to see how they are dealt with.
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11-25-2014, 07:49 PM
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#10
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Rivet Master
2000 25' Safari
Davidson County
, NC Highlands County, FL
Join Date: Aug 2006
Posts: 4,493
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Out of Doors Mart
I've never purchased a new Airstream, but I have been dealing with Out of Doors Mart for more than 20 years. They supplied a replacement AC for the first trailer I owned. They have repaired a furnace, repaired brakes, greased bearings, and most of all sold me parts I needed, and more. Every time they said something would be done or delivered by a certain date, it was.
I've also had things break while I was on the road, several states away. One phone call to their parts department and the parts are on the way!
They have also given me a lot of good advice for free.
__________________
Alan
2014 Silverado LTZ 1500 Crew Cab 5.3L maximum trailering package
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11-25-2014, 07:59 PM
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#11
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Rivet Master
2015 30' Classic
2012 28' International
Greensboro
, North Carolina
Join Date: Aug 2011
Posts: 1,708
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I'll add a third positive to Out of Doors Mart. I have purchased two new Airstreams from them (well, the 2d one is a '15 Classic, due in soon)....but I've also had some serious repair work done, and bought parts galore for various projects. The parts guys are just awesome to deal with. If they don't have it, they get it pronto and call when the parts are there. Mike who handles service does a great job as well. The techs also know their business. I've had work done at JC as well, and I think ODM is right alongside them. Oh, and I have never found anything that Terry doesn't know about Airstreams!
__________________
_________________
"SilverLeaf II" 2015 30' Classic
2019 RAM 2500 Limited 4x4 CC w/6.7L Cummins
ProPride 3P
AIR# 58452
WBCCI # 3430-Unit 21
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11-25-2014, 08:18 PM
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#12
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Rivet Master
2011 34' Classic
Westchester Cty.NY
, / Miami FL
Join Date: Jul 2007
Posts: 3,122
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i'll have to agree with the posts about Out of Doors Mart on every point! my trailer gas been nice enough to wait until i'm nearby to have problems. Terry was sharp enough to recently find a few things done wrong at the factory.
__________________
Ricky
2012 F150 Super Crew 5-1/2' bed Ecoboost 4x4 3.73 elec. lock diff. Propride hitch
give life. kidney & pancreas transplant 9/9/06
Ingrid-my unofficial '"World's Oldest Streamer" 1909-2008 R.I.P.
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11-25-2014, 08:35 PM
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#13
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Rivet Master
1999 30' Excella 1000
small town
, Maryland
Join Date: Sep 2010
Posts: 802
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Where is ''Out of Doors Mart''? The locations of these Dealers /Venders would be greatly appreciated Just in case if I break down somewhere.
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11-25-2014, 09:53 PM
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#14
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Rivet Master
2013 28' Flying Cloud
Central
, Canada
Join Date: Mar 2014
Posts: 1,082
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Quote:
Originally Posted by mefly2
Excellent parts department at AS Adv NW in Seattle (Covington) WA; if they don't have what you are after, they will get it and quickly ship it to you. Thank you, Dale!
Sales side has been very competitive as well. We have voted there with our checkbook twice on new AS purchases - with a realistic value for our trade-ins. Our only observations is that is is a long ways away for service and AS quality control seems to be going down from our first FC to our last two Internationals.
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In agreement about Airstream NW in Covington on all three points. Including the comment about service being far, heck I wished I was as close as you mefly2.....😄
Cheers
Doug
Sent from my iPad using Airstream Forums
__________________
Trying to use my camera to create memories - not photographs!
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11-26-2014, 12:08 AM
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#15
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Rivet Master
2014 25' FB International
2007 20' Safari SE
2005 19' Safari
Qualicum Beach
, British Columbia
Join Date: Sep 2004
Posts: 1,096
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Midtown in Penticton BC. My 3rd dealer as I am on my 3rd A/S and if I were to buy a 4th they would hands down get the deal.
Excellent sales and after sales service. Always going that extra step to make sure we are happy.
George
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11-26-2014, 02:19 AM
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#16
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Rivet Master
2011 34' Classic
Westchester Cty.NY
, / Miami FL
Join Date: Jul 2007
Posts: 3,122
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Quote:
Originally Posted by streaminwild
Where is ''Out of Doors Mart''? The locations of these Dealers /Venders would be greatly appreciated Just in case if I break down somewhere.
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Out-of-Doors Mart
8510 Norcross Rd
Colfax, NC 27235
Airstream, Salem, & Rockwood RV's for Sale - Out of Doors Mart
__________________
Ricky
2012 F150 Super Crew 5-1/2' bed Ecoboost 4x4 3.73 elec. lock diff. Propride hitch
give life. kidney & pancreas transplant 9/9/06
Ingrid-my unofficial '"World's Oldest Streamer" 1909-2008 R.I.P.
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11-26-2014, 05:13 AM
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#17
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"Cloudsplitter"
2003 25' Classic
Houstatlantavegas
, Malebolgia
Join Date: Jun 2007
Posts: 19,977
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Just say'n......
We praise the good and delete the negative threads....
How helpful is that?
Bob
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11-26-2014, 05:23 AM
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#18
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Rivet Master
1999 30' Excella 1000
small town
, Maryland
Join Date: Sep 2010
Posts: 802
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Thank you Andy ...from Inland Empire Calif... for taking the time to post over 16,000 times. I can't imagine the amount of time you've spent reading, thinking, and posting for our benifit.
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11-27-2014, 02:21 PM
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#19
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Rivet Master
1962 28' Ambassador
1961 19' Globetrotter
1962 26' Overlander
Mesa
, Arizona
Join Date: Jun 2013
Posts: 5,996
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Phx Az
While were being thankful... We owe our thanks to the FORUMS its particular members that inspire and advise us are too vast, John Abbot of Airstream4Rent of Phx, Vintage Trailer Academy, Andy of Inland, Steve and staff of VTA, Uwe of Area 63 Productions, Etrailer and Cherokee Trailer of Scottsdale and the folks of the 4CU.
We're not vet very far along yet with our girls but without these folks and the forum we'd be doing it all the hard way.
__________________
Hittenstiehl
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11-27-2014, 05:05 PM
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#20
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Retired.
Currently Looking...
.
, At Large
Join Date: Jun 2003
Posts: 21,276
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Quote:
Originally Posted by ROBERT CROSS
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Just so you know, this is what happens when you click the link you provided:
>>>you do not have permission to access this page. This could be due to one of several reasons: - Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
- If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.<<<
__________________
Meddle not in the affairs of dragons, for you are crunchy, and taste good with ketchup.
Terry
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