Reply
 
Thread Tools Search this Thread Display Modes
 
Old 04-30-2010, 01:14 AM   #43
2 Rivet Member
 
2009 23' International
Boulder , Colorado
Join Date: Jan 2009
Posts: 59
And the price for the repair.

$2942.78
Parts were $516.78 and labor was $2426.00

So I will call the Rv Center tomorrow. Tell them that the roof is leaking and that I find the repair work unacceptable. I'll demand a refund. I did sign the invoice so I'm not sure how that affects me legally. If I get push back I could threaten to release the name of the dealer to this forum, complain to airstream and threaten legal action if necessary. If they offer to redo the work I will likely decline, as I know longer trust them. Someone suggested making them pay another dealer to redo the job? Does that sound like a fair deal?

Thanks for the support! Tom
__________________

__________________
tmarquis is offline   Reply With Quote
Old 04-30-2010, 06:49 AM   #44
2 Rivet Member
 
Homewrecker's Avatar
 
1964 22' Safari
Indianapolis , Indiana
Join Date: Jul 2007
Posts: 38
Looks like you got riveted
Include more telling pictures, such as a close up/1 ft. span of a proper seam, and the
same perspective of the Dealer's crappy rippled seam. Of course the top corner panel should have been one piece/with no seam at all.

Once again, Andy shined, and gave valuable detailed information.
I can see it now....your trailer parked at the end of the Plaintiff's bench in Judge Judy's courtroom, and the right time, the trailer door opens,,,and out walks Andy Rogozinski! After being charmed and impressed by Andy's concise explanation, superior knowledge, and riveting testimony, Judy would lower the hammer on the lack of quality workmanship, on such a beautiful new trailer.
Let us know when that episode airs so we can stream it on the internet.
.




.
__________________

__________________
Homewrecker is offline   Reply With Quote
Old 04-30-2010, 07:14 AM   #45
3 Rivet Member
 
LisaP's Avatar
 
2008 25' Safari SS SE
Colleyville , Texas
Join Date: Jun 2009
Posts: 232
So sorry to read about your troubles. Please keep us posted on how it turns out. I just found myself in an uncomfortable spot with a dealer but it all turned out right in the end. With Andy's help I might add! Good luck.
__________________
In a perfect world, every home would have a dog and every dog would have a home.
LisaP is offline   Reply With Quote
Old 04-30-2010, 03:22 PM   #46
3 Rivet Member
 
Gator113's Avatar
 
2007 25' Classic
Port Angeles , Washington
Join Date: Aug 2009
Posts: 244
Images: 2
Quote:
Originally Posted by tmarquis View Post
$2942.78
Parts were $516.78 and labor was $2426.00

"If they offer to redo the work I will likely decline.."
Tom, I'm a rookie, so take what I say with a grain of salt and listen to the gray beards, like ANDY, on this site.

You were robbed and raped. As far as I am concerned, your trailer was in better shape before they destroyed it. I wouldn't let one of their "armpit mechanics" get within 100 feet of my trailer.

For you dealer to give ANY kind of an excuse for such shoddy work makes him a crook without an ounce of integrity. I would show him no quarter.

If I was not satisfied within 7 to 10 days, I would pull out all the stops, take the dealer to court, bitch him to the Airstream company and do anything I could legally do to shut his dealership down or at least cost him thousands. I would find the dealer that I trust to do it right and get it to them.

That dealer should have immediately fired the guy who did the job and begged you to give them a chance to make it right.

Now, as you may see, I can be a bit of a hothead, so my approach might not fit with your personality. I'm still mad at a kid that borrowed 4 cents from me for milk in the lunch line when I was in the 4th grade. Do you hear that Ron Spenner, I am still waiting and if I ever find you, I'll get that 4 cents back.

I don't remember, but did you turn this into your insurance company? If so, I would try to get them involved. Point out to your agent that further claimable damage is "now" occurring because of this incompetency. Point out that the adjoining skins and the studs (whatever they call them) may now have to also be replaced. You can't use this trailer until it's fixed right, for fear of further damage, so it might as well be totaled. Of course it won't be totaled, but it sounds nice. LOL

I know that my agent would be all over this.

Good luck and stay in control of this.. do not let them wear you down. You were definatly screwed. Fight them until they beg you to quit.
__________________
Gator113 is offline   Reply With Quote
Old 04-30-2010, 03:51 PM   #47
3 Rivet Member
 
Gator113's Avatar
 
2007 25' Classic
Port Angeles , Washington
Join Date: Aug 2009
Posts: 244
Images: 2
Tom,
If you don't prevail, and I believe you will, I would be tempted to use sealer and duct tape at the seams, leaving some of the seam visible, and put a brightly colored decal on that skin that reads, "Dealers name and location, fixed this dent and charged me $2942.78". Then I would park it in front of your local newspaper office. I would also send a copy of a photo to Airstream Co. and a few Rv magazines.I would have that dealer thinking that I was his ex-wife-- come back from her grave. ;>)
__________________
Gator113 is offline   Reply With Quote
Old 04-30-2010, 06:22 PM   #48
2 Rivet Member
 
2009 23' International
Boulder , Colorado
Join Date: Jan 2009
Posts: 59
I talked to the dealer today

He was understanding and sounds like he's willing make things right. He asked to have some pics sent so that he can get someone else to evaluate the repair and see what needs to be done to fix the problem. I will be keeping my insurance company up to date as well. I'll keep you posted.
__________________
tmarquis is offline   Reply With Quote
Old 04-30-2010, 08:03 PM   #49
3 Rivet Member
 
Gator113's Avatar
 
2007 25' Classic
Port Angeles , Washington
Join Date: Aug 2009
Posts: 244
Images: 2
Tom... Good.

It troubles me to see someone forced to have to deal with such nonsense. A few short weeks ago it could have easily been me going through this garbage. A true artist blessed my AS, so I was fortunate, at the time I didn't realize how much. Your story really drives that home.

I would really like to know if/when this has a happy ending.

I hope to see Virginia someday. Your state has such rich history. Should we ever run across each other, lets hope that both of our beautiful Airstreams are without dent's. ;>)

You have my best wishes, fellow rookie.

Dan
__________________
Gator113 is offline   Reply With Quote
Old 04-30-2010, 11:35 PM   #50
Rivet Master
 
ROBERTSUNRUS's Avatar

 
2005 25' Safari
Salem , Oregon
Join Date: Mar 2006
Posts: 7,269
Images: 18
Blog Entries: 51
Quote:
Originally Posted by tmarquis View Post
He was understanding and sounds like he's willing make things right. He asked to have some pics sent so that he can get someone else to evaluate the repair and see what needs to be done to fix the problem. I will be keeping my insurance company up to date as well. I'll keep you posted.
Hi, hopefully this will work out for you. Legally, You have to let the shop have at least have one chance to make good. Either fix it right or refund your money. Then you go to plan "B" if not satisfied.
__________________
Bob

2005 Safari 25-B
"Le Petit Chateau Argent"
[ Small Silver Castle ]
2000 Navigator / 2014 F-150 Eco-Boost / Equal-i-zer / P-3
YAMAHA 2400 / AIR #12144
ROBERTSUNRUS is offline   Reply With Quote
Old 05-23-2010, 10:08 PM   #51
New Member
 
1982 27' International
laplace , Louisiana
Join Date: May 2010
Posts: 4
Just checking for an update?
__________________
Rookiecamper is offline   Reply With Quote
Old 05-23-2010, 10:45 PM   #52
Rivet Master
Airstream Dealer
 
Inland RV Center, In's Avatar
 
Corona , California
Join Date: Feb 2002
Posts: 16,499
Images: 1
Quote:
Originally Posted by Shiny metal View Post
Andy,
How about a tutorial on the correct sequence for rivet placement.
The ends of the segments are riveted last.

You can use cleco's (best) or #8 screws (in case cleco's are not available.

Drill a couple of holes in each segment side seam, near the middle of the segment seam.

Fan those holes out, like every other one. But, alternate between the 2 seams.

Then remove the segment, to get rid of the shavings.

Apply vulkem sealer to the segment seam that will be underneath a seam, and install vulkem sealer to the stationary segment. Also apply some vulkem to both ends of the segment

When thru drilling, every other hole is open.

Reinstall the segment, aligning the holes.

Install the olympic rivets in those open holes. Remove the cleco's and install rivets in the remaining holes.

Install the rivets in the ends of the segments last.

Lastly, snip the olympic pins and shave the pins down to the rivet head.

For the final touch up, remove the excess vulkem sealer that squeezed out of the seams.

It's obvious, that an amateur install the pictured segment, or the sheet metal tech, had a bad night, or day, as the case may be.

Certainly, the owner has every right to be unhappy, and an insurance company, if any was involved, should step up to the plate for their insured.

The insured, or owner, should also have asked for a "ball park" cost, from another dealer. Or for that matter, kicked it around on this Forums.

There obviously can be a few bucks difference between dealers, but certainly not several hundreds of dollars, especially for one segment.

A word of caution to all, at this point. Airstream early this month, May 2010, raised the prices on sheetmetal by 10 percent. That increase must be added to recent quotes so that a dealer is not accused of inflating the deal.

Some small steps were omitted in the brief instructions, but the basics are there for an individuals perusal.

Andy
__________________
Inland RV Center, In is offline   Reply With Quote
Old 05-24-2010, 10:52 AM   #53
2 Rivet Member
 
2009 25' FB International
Greensboro , North Carolina
Join Date: Jun 2009
Posts: 25
Repair on 06 International 25

I hadn't checked back in earlier because we were researching our options. It looks like we have two scratches that went through the clear coat. Although we could replace the entire panel (length of driver side), that seems too over the top. In talking with Jackson Center and others, the recommendation is to use REJEX on the scratches. They're saying the polymer finish will seal and protect. We'll try that and see how it goes. We'll be at the factory in June for Alumapalooza. Unfortunately, they don't have any service shop openings but we're hoping to have someone look at it and get their first-hand advice.

Donna
__________________
donna01 is offline   Reply With Quote
Old 05-25-2010, 12:48 AM   #54
2 Rivet Member
 
2009 23' International
Boulder , Colorado
Join Date: Jan 2009
Posts: 59
Hi all, This is the original poster. I have some vacations planned and worked out a date in late June to have the repair done. I let you know how things turn out. Thanks!
Tom
__________________
tmarquis is offline   Reply With Quote
Old 05-26-2010, 07:51 AM   #55
2 Rivet Member
 
2009 25' FB International
Greensboro , North Carolina
Join Date: Jun 2009
Posts: 25
Correction

OK, I had it wrong on the suggested fix for the clear coat. It's a paint stick, 480S, acrylic clear, sold by Airstream in Jackson Center.

Tom, enjoy your travels!
__________________
donna01 is offline   Reply With Quote
Old 05-26-2010, 11:05 AM   #56
3 Rivet Member
 
Gator113's Avatar
 
2007 25' Classic
Port Angeles , Washington
Join Date: Aug 2009
Posts: 244
Images: 2
Quote:
Originally Posted by tmarquis View Post
Hi all, This is the original poster. I have some vacations planned and worked out a date in late June to have the repair done. I let you know how things turn out. Thanks!
Tom
Enjoy your camping trip and good luck on the fix.
__________________

__________________
Gator113 is offline   Reply With Quote
Reply

Tags
bodywork, repair


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
body work on 1964 Tradewind caguido General Repair Forum 0 10-14-2008 05:12 PM
disappointed with Airstream jameskk Our Community 52 08-22-2006 09:31 AM
disappointed Jani Off Topic Forum 54 04-19-2005 09:49 AM
Body work -- backed into a post :( Kistler Ribs, Skins & Rivets 11 08-21-2003 04:37 PM


Virginia Campgrounds

Reviews provided by




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 05:52 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.