Reply
 
Thread Tools Search this Thread Display Modes
 
Old 01-02-2019, 12:52 PM   #1
1 Rivet Member
 
2017 30' Flying Cloud
chattanooga , Tennessee
Join Date: Jun 2016
Posts: 10
closet floor fell

I have a 2017 Flying Cloud 30 that my closet floor has come loose an fallen. Anyone experience this? Thoughts on self fix? Thanks
Click image for larger version

Name:	Closet floor fell.jpg
Views:	71
Size:	172.6 KB
ID:	330909
__________________

micmooch is offline   Reply With Quote
Old 01-02-2019, 02:08 PM   #2
2 Rivet Member
 
eganwh's Avatar
 
2016 27' Eddie Bauer
Billings , Montana
Join Date: Jul 2006
Posts: 85
If your closet is similar to the 27FB, then the back of the closet floor is supported only by the overhanging trim covering the utility inlet area.

I preemptively fixed my floor before it fell in by adding a leg that supports the center section of the floor near the back.
Click image for larger version

Name:	aaaleg.jpg
Views:	50
Size:	260.0 KB
ID:	330924
I had taken the closet apart (which is a real PITA because of all the pocket screws) to add a hard wired surge protector so I took the opportunity to fix it at that time. Good luck!

Quote:
Originally Posted by micmooch View Post
I have a 2017 Flying Cloud 30 that my closet floor has come loose an fallen. Anyone experience this? Thoughts on self fix? Thanks
Attachment 330909
__________________

eganwh is offline   Reply With Quote
Old 01-02-2019, 02:14 PM   #3
Rivet Master
 
2014 20' Flying Cloud
Long Island , New York
Join Date: Jun 2015
Posts: 11,518
What a classic "latent design defect" Airstream has foisted upon both of you, and other owners of similar units!

An entirely shoddy construction detail, which could be reasonably foreseen to fail at some point. Burying such a defect so deeply, that the eventual failure would likely take more than 2 years to unfold, does not absolve a manufacturer of liability.

Lucky for Airstream that no one was injured by putting their full weight on that floor, only to have the flimsy support system fail catastrophically!

AS should cover this work under warranty IMO, even after the standard warranty period.

OTRA15 is offline   Reply With Quote
Old 01-03-2019, 10:29 AM   #4
Airstream Ambassador
 
AirstreamInc's Avatar
 
Jackson Center , Ohio
Join Date: Feb 2017
Posts: 521
Blog Entries: 1
Quote:
Originally Posted by micmooch View Post
I have a 2017 Flying Cloud 30 that my closet floor has come loose an fallen. Anyone experience this? Thoughts on self fix? Thanks
Attachment 330909
Hi micmooch,*

We're very sorry to see this. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team.

Thank you.*
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
AirstreamInc is offline   Reply With Quote
Old 01-03-2019, 05:54 PM   #5
2 Rivet Member
 
2017 30' International
Charlotte , North Carolina
Join Date: Jul 2018
Posts: 92
Exact same thing happened to our 30 International, 2017 year model.

I cobbled up some reinforcements as I discovered it right before a trip.

If this is a warranty item, it would be nice to know as it is at dealer now.....
Al U. Minium is offline   Reply With Quote
Old 01-03-2019, 06:19 PM   #6
Rivet Master
 
2014 20' Flying Cloud
Long Island , New York
Join Date: Jun 2015
Posts: 11,518
Call the dealer and demand a warranty repair. You might direct them to this thread, and Airstream's reply in Post #4.

Good luck!

Peter
OTRA15 is offline   Reply With Quote
Old 01-03-2019, 08:27 PM   #7
Rivet Master
 
wulfraat's Avatar
 
2017 30' International
Broomfield , Colorado
Join Date: Apr 2009
Posts: 1,987
Images: 1
closet floor fell

Same thing happened to me on my 2017 30 (same floor plan, same closet). Same thing.

We ended up re-constructing the interior of the closet and replacing the balsa wood floor, substantially reinforced everything, and turned into a pantry to include 120v power and an ice maker.

Bombproof now.
Attached Thumbnails
Click image for larger version

Name:	IMG_0029.JPG
Views:	37
Size:	306.0 KB
ID:	331011   Click image for larger version

Name:	IMG_0175.JPG
Views:	38
Size:	234.6 KB
ID:	331012  

wulfraat is offline   Reply With Quote
Old 01-03-2019, 08:46 PM   #8
Rivet Master
 
Caffeinated's Avatar
 
2015 27' Flying Cloud
Portland , Oregon
Join Date: May 2015
Posts: 942
Quote:
Originally Posted by OTRA15 View Post

Lucky for Airstream that no one was injured by putting their full weight on that floor, only to have the flimsy support system fail catastrophically!

Who in their right mind would ever expect to stand on the closet floor and have it hold them? Who could even fit into the closet to stand on the floor? I want whatever your smokin'.

Mike
__________________
2015 27ft FC FB
WBCCI #3960
2019 F150 ecoboost
Caffeinated is offline   Reply With Quote
Old 01-04-2019, 07:33 PM   #9
TahoeStream'n
 
subfan1's Avatar
 
2019 23' International
La Habra , California
Join Date: Jul 2007
Posts: 923
Images: 3
Our 2019 23CB closet floor failed as well. The floor is pocket screwed in one side and the other side only has 2 screws at the front holding the floor. The entire back and most of the side is dangling. Airstream did cover our closet floor under warranty. They added a L shape aluminum bracket along both sides front to back and we are happy with the results.
__________________

__________________
2018 GMC Sierra Denali
2019 23CB International
subfan1 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Hall closet floor collapse... DHart Repairing/Replacing Floor &/or Frame 19 09-17-2015 10:00 AM
'68 Overlander wet closet floor...where's the leak??? Anajojo Sinks, Showers & Toilets 5 10-22-2012 03:01 PM
Closet flange and new cork floor. desertair27 Sinks, Showers & Toilets 3 06-17-2011 05:10 PM
Step problem--bolt fell out--inaccessible Kistler Steps 4 08-24-2003 01:07 PM
Daughter fell out of the trailer... Safari Tim 1969 - 1973 Safari 12 07-22-2003 10:01 AM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 06:49 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
×