Being a new owner as of last year, and after watching the ZipDee video about opening the big awning, I thought it would be no problem…wrong!
After I loosen the wheels and bring them around the upper rail, then I go to hook the strap and pull, I can't pull it down. Is there something else that might lock on the railing that was not on my model year in the video? Or is it because it has not been opened up in about a year (which was at the dealer, when we went through the operations together), or is it because I am a 135 lb. weakling?
Hope someone can help, because it is about time to get the awning down…