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Old 04-18-2018, 09:00 PM   #1
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airstreamsupply.com?

Anybody ordered for these guys lately? I ordered a freshwater tank on Monday, when I check order status order show as CANCELLED. Can’t get anyone to answer the phone, voice mailbox is full and they have not returned my Email. I paid with PayPal so I can get my money back, but I really need the tank.

Also if this falls through anyone got a recommendation on where I can order my tank from?

Thanks
Ronnie
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Old 04-18-2018, 09:11 PM   #2
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I bought something from them a while back. Was not thrilled with the experience, but I did get what I ordered. What tank are you after?
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Old 04-18-2018, 09:17 PM   #3
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Originally Posted by TheGreatleys View Post
I bought something from them a while back. Was not thrilled with the experience, but I did get what I ordered. What tank are you after?
Freshwater tank for 2014 23D International Sig
Airstream part number 60863-01
39 gallon
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Old 04-18-2018, 10:12 PM   #4
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He is the guy who used to have the SLC dealership as well. Airstream pulled his franchise a couple years ago and came and took away his (limited) inventory. It was that bad. He moved out but kept his parts business going. I wouldn't even bother with him. He was very dishonest with Airstream buyers from a couple of them I'd spoken with. Taking deposits, not ordering trailers, etc. Gave the SLC dealership a terrible reputation, which the new dealer is still fighting, because some people aren't aware it's a whole new deal. Was down there today, good people and a metric ton of new trailers in inventory.

The new dealer who took over is great, Dennis at Airstream of Utah. Order from him, or any other dealer really, since it's a later model part. Is there not a dealer closer that you could use to order from?
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Old 04-19-2018, 12:14 AM   #5
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I had exactly the problem pcskier described with this guy. Tried to order a replacement tail light from when he was with Airstream of Utah. I kept checking in to pick it up and it "never came in." Then he tried to sell me an tail light that was clearly not for my model. Finally, after about 4 months of run around, I got a credit back from my credit card company for "no delivery of purchase."

And the new Airstream of Utah owner are very nice and are really stepping up their service in Utah. Nice to have a good Airstream dealer here again!
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Old 04-19-2018, 01:08 AM   #6
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I ordered one part from them but for further orders found that with shipping costs, the local dealer was almost the same price - and with a much better return policy.
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Old 04-19-2018, 08:03 PM   #7
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Refund issued. I reordered tank from Dixie RV price was better and it’s local.
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