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Old 01-24-2008, 11:03 AM   #1
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1967 17' Caravel
1959 17' Pacer
Corrales , New Mexico
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Unhappy '59 Pacer damaged in transport -- need help!

I bought a 59 Pacer with no interior but a near perfect shell and had it transported from FL to NM. The good ole boy who transported it obviously thought it was a worthless piece of junk because it was seriously damaged. He strapped it across the top and crushed the roof, the drip caps, and bent the door frame so badly the door won't open. The two front corner panels are damaged and both side access panels are missing (he blamed it on "wind").

How bad is this? Is it fixable? Is this something I can do myself or will I need to take it to a body shop? If I have to replace some of the exterior panels, can I still get the same kind of aluminum, so when it's polished everything will match? How serious is it to have a bent doorframe? It was just delivered this morning and I'm in tears. I sent photos to the seller and even he is sick to his stomach over this.

Any help and advice greatly appreciated.



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Old 01-24-2008, 11:07 AM   #2
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Yikes!
Find out who his insuror is, and file a claim. Get estimates for repair to "prior to transport" condition, and give them to the insuror.
You do have "before" photos?
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Old 01-24-2008, 11:14 AM   #3
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I think my first conversation with the "good ol' boy" would have been with a shotgun. Darol
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Old 01-24-2008, 11:18 AM   #4
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1967 17' Caravel
1959 17' Pacer
Corrales , New Mexico
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He says his insurer only covers damage if he was in an accident and the trailer was destroyed, and they won't cover "wind damage" (what a joke!) while it's on his trailer. I had it trailered, not towed, specifically to insure that it wouldn't get damaged! I am trying to get him to refund the shipping fee, but I doubt I will have any other recourse with him, other than leaving scathing feedback on Uship so no one else will ever use him.

I just need to know if these things are fixable. Can dents like that in the roof be pulled or rolled out and the doorframe bent back into shape? I assume I will need to replace the front corner panels, all the drip caps, and the access panels -- does anyone know what the cost would be for those? Can you still buy the same aluminum?
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Old 01-24-2008, 11:25 AM   #5
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You should definetly get a judgement against the shipper. It appears the trailer is totaled. With no interior for additional support the damage may be unrepairable. So sorry but you do have a case to pursue. The question is that if the shipper has no or not enough insurance does he have money? Really I am so sorry.....and angry!
Neil.
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Old 01-24-2008, 11:26 AM   #6
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Quote:
Originally Posted by Corraleno
He says his insurer only covers damage if he was in an accident and the trailer was destroyed, and they won't cover "wind damage" (what a joke!) while it's on his trailer. I had it trailered, not towed, specifically to insure that it wouldn't get damaged! I am trying to get him to refund the shipping fee, but I doubt I will have any other recourse with him, other than leaving scathing feedback on Uship so no one else will ever use him.

I just need to know if these things are fixable. Can dents like that in the roof be pulled or rolled out and the doorframe bent back into shape? I assume I will need to replace the front corner panels, all the drip caps, and the access panels -- does anyone know what the cost would be for those? Can you still buy the same aluminum?
Corraleno,

Of course he states that his insurance company will not cover the damage, he wants you to go away. If he is in your area, you can file a small claims complaint but the damage may exceed the small claims limit.

The dents can be repaired, but you need to remove the interior skin. The drip caps and access panels can be made by someone with good metal working skills. The aluminum alloy sheets available today will match the original skin when polished. Take a look at my thread on some dent repair, they look even better after spending more time, I need to post more pictures. http://www.airforums.com/forums/f334...-new-post.html

The cost around $75 per hour for talented and skilled work.

Bill
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Old 01-24-2008, 11:29 AM   #7
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Oh, no! I am sick over this, too! Your beautiful trailer.

I would get his insurer's information and talk to them directly. Do NOT believe what he says about the insurance - get it directly from them.

I would also talk to UShip and see what they have to say about this. Do NOT take any of this lying down. You bought it in a certain condition and through the inexcusable stupidity (I won't even say ignorance) of the transporter, it is totalled. There has to be a way for you to get your purchase and shipping money back.

PLEASE be sure to file that report with UShip. That man is a hazard and needs to not be doing that kind of transport. You can also take him to court over the loss if he is not fully insured.

Hang in there! I am sure there is a positive way out of this for you.

Susan
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Old 01-24-2008, 11:43 AM   #8
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1967 17' Caravel
1959 17' Pacer
Corrales , New Mexico
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His Uship profile says "Full Value Protection no additional charge up to $100,000.00" and "Your property is insured to $100,000." But he's now saying that's only if he's in an accident, not if something happens to the AS while it's on his trailer. And he's still trying to argue that the damage is really minor, it was an old beat up trailer, anyway, etc.

I stupidly assumed that Uship worked like ebay or paypal and there was some level of protection if you get screwed, but apparently all they will do is forward a message to the transport company if there is a dispute, they don't get involved in disputes at all. Wish I'd realized that sooner!

If I have his DOT number, is there a way for me to find out who his insurer is, or file a complaint with the DOT? He's based in Ocala FL.
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Old 01-24-2008, 12:01 PM   #9
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If U have his DOT number ,its on file with DOT who his insurance carrier is. He Dont want U to know . So U dont file a claim and his rates go up. If indeed he has any insurace.
Good Luck
Roger
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Old 01-24-2008, 12:03 PM   #10
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Orinda , California
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They are different insurances and different levels of them.
I am not familiar with shipping business, but in my remodeling business on the side of liability insurance, workers compensations and so on, I have to carry performance bond. The bond will pay for the screw ups if I don't perform.
What was the trailer value you put on the shipping order?
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Old 01-24-2008, 12:04 PM   #11
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1967 17' Caravel
1959 17' Pacer
Corrales , New Mexico
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Quote:
Originally Posted by wkerfoot
Corraleno,
The dents can be repaired, but you need to remove the interior skin. The drip caps and access panels can be made by someone with good metal working skills. The aluminum alloy sheets available today will match the original skin when polished. Take a look at my thread on some dent repair, they look even better after spending more time, I need to post more pictures. http://www.airforums.com/forums/f334...-new-post.html

The cost around $75 per hour for talented and skilled work.

Bill
Thanks for the link, that gives me a hope that at least some of this can be repaired. I just hope we can sort out the door frame. For replacing exterior panels, what type/gauge aluminum do I get to match what's on a 59? Which rivets?

BTW, as far as I know there are no vintage trailer places near Albuquerque who work on airstreams (for some reason, RetroRestoration won't touch AS trailers). If anyone knows of someone in the Albuquerque area who can do this kind of work, I'd appreciate recommendations.

TIA
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Old 01-24-2008, 12:07 PM   #12
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Damage is damage

The trailer was damaged while in his possession - it shouldn't matter if the damage was the result of an on the road accident or a meteor falling from the sky.

The company is trying to weasel - stand firm and let us know the outcome.

This must be such a nightmare for you, I'm so sorry to hear of this...

~Bob
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Old 01-24-2008, 12:08 PM   #13
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1967 17' Caravel
1959 17' Pacer
Corrales , New Mexico
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Quote:
Originally Posted by Kajtek1
They are different insurances and different levels of them.
I am not familiar with shipping business, but in my remodeling business on the side of liability insurance, workers compensations and so on, I have to carry performance bond. The bond will pay for the screw ups if I don't perform.
What was the trailer value you put on the shipping order?
I think I put $3000, which is what I paid for it.
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Old 01-24-2008, 12:14 PM   #14
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I agree with those above. He doesn't want you to file a claim, because it will raise his rates. I believe you can obtain company information with his DOT number. I would request the name of his insurance company from him to confirm his level of coverage. Chances are you will get paid for the damage, if you remain persistant.
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