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Old 07-09-2016, 07:09 PM   #127
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Airforums was very useful in the beginning and may continue to be useful.
I do think it was tremendously valuable as a newbie to have this resource.
Everyone deals with challenges in their own way.
Some may be mechanically inclined and have the tools and time.
Some may have a reliable dealer or RV repair shop.
For some of us Jackson Center is the best solution.
I don't think of it as complaining so much as airing problems/challenges.
Honesty- calling a dose a spade- isn't necessarily complaining.
It is what it is.


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Old 07-09-2016, 08:41 PM   #128
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The problems discussed usually have a few posts that can offer a work around or repair. That is why the annual $20 a good investment.

Sometimes, the information can be used to avoid a problem product in the first place.
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Old 07-09-2016, 09:05 PM   #129
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Saw a very interesting analogy on one of the other RV forums where folks were discussing and bitterly condemning the lack of quality from nearly all manufacturers. They suggested it was like the American auto industry in the early 70's, just before Japan, Inc. ate their lunch with high quality inexpensive cars. American car makers didn't recover from their quality slump until it became a truly existential threat. One can only hope they figure it out in the RV industry before it happens to them as well. OTOH, I can't wait for a few companies to offer the "Toyota" of RVs and completely disrupt the market, displacing all the low-quality companies out there today. <sigh>
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Old 07-10-2016, 07:17 AM   #130
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I can't wait for a few companies to offer the "Toyota" of RVs and completely disrupt the market, displacing all the low-quality companies out there today. <sigh>
This probably won't happen because RV manufacturers don't have the volume that the auto manufacturers have. Without the volume, the manufacturers can't justify buying robotic equipment. I don't ever see RV manufacturing quality coming close to automotive quality. However, it can be significantly improved from where it is today.
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Old 07-11-2016, 04:20 AM   #131
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???????

Could the problem be?.......

That new hires go right to the assembly line, instead of doing an apprentice stint with a veteran in the Service shop.

POI....we have gone thru service several times with very good results.

Bob
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Old 07-12-2016, 03:39 PM   #132
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Could the problem be?.......

That new hires go right to the assembly line, instead of doing an apprentice stint with a veteran in the Service shop.

POI....we have gone thru service several times with very good results.

Bob
Actually, the guys at JC's service first work on manufacturing or assembly.
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Old 07-12-2016, 08:39 PM   #133
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This was posted on yesterday's Facebook post by Airstream:

Some things never change. Our attention to detail is one of them. We're making our 2017 products better than ever! Learn more here:

And I'm thinking...yeah...right :/
I felt like commenting but didn't want to be a Debbie Downer.
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Old 07-13-2016, 05:28 AM   #134
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Question

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Originally Posted by ROBERT CROSS View Post
Could the problem be?.......

That new hires go right to the assembly line, instead of doing an apprentice stint with a veteran in the Service shop.

POI....we have gone thru service several times with very good results.

Bob
Quote:
Originally Posted by blkmagikca View Post
Actually, the guys at JC's service first work on manufacturing or assembly.

????? Sorry I thought that's what I said.

Bob
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Old 07-20-2017, 04:46 PM   #135
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Originally Posted by m.hony View Post
I agree. They could also go to the Avalon/Lexus plant in Georgetown, KY.
I was appalled at all the junk, clutter, and lack of organization when I took a plant tour at Jackson Center last September.
I need to bring them boys to Mississippi to show 'em how to straighten/out/arrange a shop/warehouse/manufacturing facility.
There are too many people working on/in a trailer at any one time. They are all on top of one another- in one another's way. That environment is obviously not conducive to quality control.
yes, we were at JC, and there was Junk everywhere...also did factory tours at 5 Plants in Elkhart, some worse than AS, and others much better. Come to Fremont, CA, and see the Tesla plant if you want to see the best factory so far (that I know of)
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Old 07-20-2017, 05:00 PM   #136
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So who here is up for approaching Thor to see what they want for the company?
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Old 07-20-2017, 05:56 PM   #137
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Approach them all you want. It's unlikely you'll get little more than a press release, but you never know.
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Old 07-20-2017, 07:18 PM   #138
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What gets me is how many responses seem to indicate that these problems and defects are normal and should be anticipated and will get fixed eventually if you continue to pursue it with AS and/or your dealer. And also comments that other RV's are all the same.

I don't feel this sort of thing should be considered as acceptable at all.

I well recall many many years ago my father buying his first Japanese built car.

He had always bought North American cars before, and considered it just normal to have a big list of issues to be fixed on every new car, and could not believe that there was not a thing wrong with his new Japanese car - no fixit list!

Certainly RV's are not Japanese cars but in my view that is the same level of quality to which we should aspire. Accepting sloppiness and making excuses just encourages more of the same ..... in any product.

After buying our first AS - three years old, I was thinking that after a few years, if it was as good as I hoped it would be, we might treat ourselves and trade on a brand new one.

Well, we have enjoyed our used AS now for eight years, and while financially it would be no problem at all for us to buy a new one, having read so many of these these stories I no longer have any desire to do so - I anticipate it would just upset me too much!

Five reasons for me ....

- on-going filiform issues on almost brand new trailers.

- inevitable water leaks in combination with rot-prone wooden floors

- a potential plethora of niggling and annoying quality issues that seem to be a likely issue with many new trailers from so many posts that I read.

- ever increasing incorporation of unnecessary electronic gizmos that can and will fail - I would much prefer "well-made and simple!"

and last but not least .....

-getting that first scratch or dent on a new trailer !! (I guess that applies to any new vehicle, quality or not!)

So at this stage, my best guess is that good sense will dictate that we'll be sticking with what we have as long as we are still RV'ing - or maybe buying another used one so that someone else deals with a lot of the teething troubles, and as well, we save a few $$.

Setting down these thoughts has helped to convince me that all things considered, I'm pretty happy with what we have - maybe it is a case of "Better the devil you know!"

So I expect we'll just keep our discretionary $$ invested and keep our fingers crossed markets goes the right way in the long run, and in the end our kids will be happy the old guy (me!) was such a miserly SOB!
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Old 07-20-2017, 07:42 PM   #139
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Originally Posted by Wingeezer View Post




So at this stage, my best guess is that good sense will dictate that we'll be sticking with what we have as long as we are still RV'ing - or maybe buying another used one so that someone else deals with a lot of the teething troubles, and as well, we save a few $$.



Setting down these thoughts has helped to convince me that all things considered, I'm pretty happy with what we have - maybe it is a case of "Better the devil you know!"



So I expect we'll just keep our discretionary $$ invested and keep our fingers crossed markets goes the right way in the long run, and in the end our kids will be happy the old guy (me!) was such a miserly SOB!


I like your thinking! ...said another miserly old guy with a 10+ year old AS, 15+ year old TV, and 15 year old passenger car.

Regards - Ron
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Old 07-21-2017, 07:39 AM   #140
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You have good points.

One of the most hypocritical issues I have with Airstream primarily centers around the owners. Many times I have read how they last a long time, hold their value well, worth the extra cost for the durability, etc., you know the talk.

Well, why is it that so many buy one then trade it off a few years later for another of the same- barring any changes for need-sake, something that costs more because it last a long time then cycling through purchases every few years seems strange to me. My thought on buying something durable would be to plan to benefit from the cost of that durability by keeping it over the long term. We all know that the purchasing process itself is a loss so why pay extra for something you plan to keep only a few years anyway?

I know I am not in crazy mode. I remember Ralph Nader's logic on buying a Mercedes diesel car- same idea- built like a tank, economical to run with low service and fuel needs, costly to buy but saves the owner from the then average 4 year purchase cycle per se. Mercedes are no longer built like that but Airstream represents a product that supposedly is a remaining longevity champ.
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