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Old 07-08-2016, 08:46 AM   #1
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2016 Classic: Refrigerator door dented by pantry door handle

Design flaw unfortunately discovered in our new AS: the fridge door lacks the normal detent, which thus allows it to open all the way against the protruding handle of the pantry door. Result: our first dent in our new trailer!

Back to the drawing boards, AS designers! And see you at the factory this October, so be prepared.

This is our third new AS in 6 years, btw.
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Old 07-08-2016, 09:28 AM   #2
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We have the same dent. We closed the fridge door but not sufficiently. The fridge door opened so wildly that it broke the pantry door as well. We got the pantry door fixed but still have a nice reminder on the fridge door. We now listen for the click when closing the fridge door.
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Old 07-08-2016, 09:35 AM   #3
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Fixing it needs to include a system for not allowing this to happen again.... otherwise save the effort and not fix it if it will only happen again. I would strongly mention this to Airstream.
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Old 07-08-2016, 11:37 AM   #4
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In my case we had our accident quite early in our ownership. We didn't realize the fridge door requires sufficient pressure to securely lock the door. We've never repeated the incident once we realized that the door must be firmly closed and we must hear the catch mechanism click. Sure a backup stop might have prevented damage but I'll take responsibility for not paying careful attention. I honestly don't expect Airstream to anticipate every silly thing that I should be aware of.
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Old 07-08-2016, 07:41 PM   #5
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Door detent

It's a design flaw, pure and simple. It was not a case of an door not being secured--merely opened too far and being dented by the pantry handle.

Our KitchenAid home fridge has detents which prevent the door from being dented by the corner of the granite countertop next to it when it's fully open.

Btw, that same home fridge door does have a dent from a "silly" incident, so I agree such things happen.

Finally, I would remind fellow Airforum contributers, that personal responsibility not only involves caring for one's trailer but also in caring for the civility of commentary on this forum.
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Old 07-08-2016, 08:04 PM   #6
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A rubber cushion for the point of impact works wonders. My Airstream Interstate has a closet door that can smack up against the wooden edge of a seat. I installed one of these…
https://www.amazon.com/Shepherd-Hard...words=doorstop

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Old 07-09-2016, 08:22 AM   #7
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Impact cushions

My wife and I had a good laugh imagining not just putting one cushion over the dent on the fridge, but also in placing the other cushion symetrically across on the other side of the door (a bit of risqué art?)

And yes, I've already placed a number of clear rubber cushions in the spacious bathroom where cabinet door handles hit the beautiful woodwork.

So no complaints about our luxurious Classic. Just a wish that the Airstream factory designers would employ CAD technology (much like submarine designers who also have to squeeze everything into tight spaces.)

Btw, yes, I'm a retired draughtsman.
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Old 07-09-2016, 08:32 AM   #8
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We did the same thing - it crushed us emotionally. We placed a refrigerator magnets over the dent. I imagine the skin can be slid out to massage the dent or replace it altogether. It's on my to-do list.
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Old 07-09-2016, 08:35 AM   #9
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Wow!

These Classics and their neverending problems are quickly becoming the black sheep of the Airstream line...

Whodathunkit!?!?!!?!??

Oh yeah...most of us.

Shame on Airstream for charging such ridiculous money for horrible quality...
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Old 07-09-2016, 09:13 AM   #10
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2016 Classic: Refrigerator door dented by pantry door handle

No, not most of us. Only a few.
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Old 07-09-2016, 09:20 AM   #11
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Quote:
Originally Posted by FCStreamer View Post
No, not most of us. Only a few.
I guess you're right...if you're referring to those that bought one.

But sadly, it's the owners that are now realizing what most of us other peons figured out a looooooooooong time ago: there ain't NO Airstream worth $140,000 with their horrible level of quality and workmanship.

When they announced the new pricing, most of us gasped and laughed. Then Airstream had the audacity to cheapen it further by replacing most of the real wood interior with plastic laminate...and RAISED the price.

But, the amount of negative threads on this forum regarding the Classic alone is mindboggling.

You don't see endless threads about problems with the bottom-barrel Sport trailers.

The quality is so bad for their most expensive trailers that it is truly absolutely offensively insulting.
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Old 07-09-2016, 10:49 AM   #12
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I guess they sell every single one they make despite their "horrible" quality? Or perhaps these quality issues are limited in scope and most users are happy with their purchase and don't post in these forums?

If a company was half as horrible as you make Airstream out to be, they'd have gone out of business a long time ago. Yet, "miraculously" they continue to expand and sell every trailer they make.

No, they are not perfect. No one is. But they are better than most. Their longevity is proof of that. And the number of threads in a forum where people come precisely to get help is not indicative of anything. For every Classic owner complaining here, how many are NOT posting here because they are completely satisfied with their purchase???

If you feel they are so terrible, the solution is simple. Sell it, and don't buy another one. If I were treated as poorly as you seem to have been, I would never purchase that brand again.
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Old 07-09-2016, 11:03 AM   #13
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We would love to have a new Classic based on our excellent experience with two Airstreams. Only thing stopping us is the size, just too long for our travels. Maybe we should blame that on the designers as well, and call it a lapse in quality.

We could head for Jackson Center complaining this Airstream won't fit in some State and National Park Campgrounds, hold their feet to the fire, what are you going to do about it?

Say what you want, I believe we have responsibility for our Airstream. At the high price look it over very well to decide it is truly well designed for our use, use it with a reasonable level of care, and to inspect and maintain it well after purchase. I look at some (not all) of these lists of complaints and shake my head; have people forgotten how to use a screwdriver or a little can of lubricant (you can even get some that will also provide a high level of corrosion protection).
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Old 07-09-2016, 11:27 AM   #14
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I've heard others say not to worry about the small exterior dents that inevitably occur - to view them proudly as a badge of traveling experience. I'm gonna view my refrigerator ding the same way.
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