Originally Posted by JFScheck
Any more updates, damn - I'm kinda missing the disc brakes from my '09 25 footer classic... :-(
Here is the email I just received this morning.....I just spoke to Connie at Dexter and they will be sending the check as soon as they make a copy of the receipt I just sent and add it to the claim.
Couldn't be happier with the outcome, a quality Company with first rate Customer Service.
Hoping they make some improvements on these replacement shoes though.
I saved the cores just in case.
In our review of your parts bill, we do not see a name who the parts were
sold to. Is there anyway that you can send us something that has your name
on the parts bill for these parts? We also cover 43.78 which is our retail
price for a S&L kit. Therefore, we will cover 43.78 x 4-brakes which
totals 175.12, plus 15.32 for sales tax.
If you can send me something from Ballards Camping Center that shows your
name, I can then process a check in the amt. of 190.44 as stated. I am
assigning our warranty claim number xxxxxxxxxxx for the tracking of this
claim. Also, in addition to the repair bill that needs to state your name,
you will need to also provide us with your complete mailing address so we
know where to send your check.
If you have any questions please let me know.
Dexter Axle Co.