Originally Posted by ROBERT CROSS
Had to get it back together ASAP, didn't need all the hardware, just better quality shoes.
No word back from Dexter yet.
I just replied to this email.......
Thank You for your prompt reply.
I would like to clarify one point, the brake shoes I recently replaced on our 2004 Airstream were not the originals from 2004. They were Dexter replacements with less than 6000mi on them. As you can see in the attached photo I believe your comment on inadequate bonding definitely applies in this situation as there was plenty of friction material left.
I use a Hensley Arrow hitch along with their Trucontrol brake controller and have never experienced brake lock-up or overheating problems.
On Mar 27, 2012, at 9:36 AM, Massie, Connie wrote:
Good morning Mr. Crosse,
Your e-mail was sent to our Service/Warranty department for our direct
response to you. First of all, we want to thank you for writing to inform
us of your experience in the pad separating from the metal shoe table.
Pad separation can be caused by heat, or if the shoe surface had
contamination in which the bonding did not adhere to the metal shoe table,
if due to insufficient bonding. You report that the brake pads were from
your 2004 Airstream trailer.
We have made changes to our bonding process and vendors over the years in
order to manufacture the best components in the industry. While we are
aware of our competitors using riveted linings, we still continue to bond
our brake linings as various testing indicates that this works the best in
the trailer industry. We appreciate your input because this allows us to
continually upgrade our processes as technology allows.
Thank you so much for your input. If we can be of any further service
please feel free to contact us.
Dexter Axle Co.
Phone #: 574-296-7301
First Name: Robert
Last Name: Crosse
Email Address: [emailxxxxxxxxxxxxxxxxxxxxx[/email]
Phone: 716 xxxxxxxxx
Preferred Method of Contact:: Email
Questions or Comments: TWIMC,
I replaced the brake shoe's on our 04 Airstream Classic today. I had
re-packed the wheel bearings and noticed that although there was plenty of
friction material left,(6000mi), there was an 1/8" gap between the friction
material and metal core. I took the shoe's off and the entire pad came off
one and the other one broke in half.
I don't have the receipt for the ones I replaced 6k ago but I sure have the
one for today!! $252.30---4) K71-127-00 12"x2".
How about a riveted option?
I have been an Auto Tech for 35 years and the only time I ever saw similar
failures it was due overheating and even then it only exhibited severe
cracking, no separation.
I do feel they should last longer...better materials.
They used too...... I had Dexter shoes on our 63 Safari for over 30000mi-18
Page: Dexter Axle - Trailer Axles and Running Gear Components - Contact Us
This email has been scanned by the Symantec Email Security.cloud service.
For more information please visit Hosted Anti-Spam Filter | Email Anti-Virus | Web & Email Security