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Old 08-04-2010, 08:00 PM   #29
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Incorrect Phone Number

I called the 877 number on the link on the first post, it answers at Workhorse Custom Chassis, the polite associate was quite confused over my last 8 of the VIN, find out that they have rec'd several calls from AS onwers because of incorrect phone number. I offered to post likely incorrect contact number on our forum.

I got the AS number fom the website and left a message with the recall number, VIN and contact info.

I looked at my actuator tonight, yes, some rust apparently or possibly from DOT 3, but unconfirmed, looks like there is a pad under the actuator, not sure if its a good thing or a water trap that hasn't been discovered. I do not have a valid fluid reference level to determine if it has leaked or not.

Looks like the unit IMHO would need to be removed to access the dry side of the module as it is mounted pretty snug against frame.

Next outing less than 30 days out, aarrgh.
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Old 08-05-2010, 01:29 AM   #30
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Fluid on Control Board

Two versions of the Actibrake actuator were used in model years 2005-2009. We've had two Version 1's fail and one Version 2 fail. Our fourth Version 2 is OK so far.

The Version 1 had the electronics separate from the brake fluid reservoir and not integral with the reservoir as in Version 2.

So these early Version 1 actuators failed for some other reason than fluid entering the electronics and cannot be "checked" by drilling a hole in the electrical housing to check for a leak of fluid. I wonder what the check is for these early actuators?

The operation of both of these units was affected by air locks in the hydraulic system, earth connections, transient currents from DC equipment, the proximity of AC cables and incompatability with some brake controllers.

IMHO there is no place for these unreliable units in a braking system.

John in the UK
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Old 08-05-2010, 08:33 AM   #31
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My unit failed in May while the trailer was sitting on my parking pad at my home. I heard a noise coming from the box and it was the pump running. I disconnected the power and took the trailer to the dealer and had the unit replaced (over $800.00), and yes out of warranty by just over a month. I phoned Airstream yesterday after I got the recall. They wouldn't commit to a reimbursement on the phone, but requested all the details and a copy of the bill. That has been emailed to customer support. We'll see how much they really care about their customers. I'm just glad I wasn't driving 45-55 mph on some curvey road when the actuator decided to turn itself on!!
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Old 08-05-2010, 02:03 PM   #32
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received my notice yesterday.trying to get ahold of airstream to make sure my unit gets replaced.drilling a hole is not going to work for me.also want to be reimbursed for my cost to take my trailer to the dealer 60 miles away.for a first class product like airstream,they should send a mobile tech to me to replace the unit.it is going to cost more for airstream to pay 3 hrs of diagnostic time then just stepping to the plate and replacing the unit.
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Old 08-05-2010, 03:22 PM   #33
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yeah this is a tough one,

i hope we can keep the VERY understanding bitch'n to a minimum in this thread...

and just SOLVE the problem.

and i am very happy we are getting EXACT info from the mothership on this...

at least so far.
_______

actibrake is GONE, so while the recall is about THEIR PARTS, we've got NO RECOURSE with them...

a/s IS stepping up to TRY to cover this and how they handle it really matters.

this isn't corroded skin or squeeky floors or leaky skylights.

this is critical parts of the braking systems on the TOP line in their product pool...

the classics may not be fashion statements but they do epitomize the long history of streams and streamin'
________

the recall suggests <750 units are affected...

even if they replaced ALL of these at a cost of (wild guess) 500-600$ per trailer....

that's ~450,000 $ or about 10-12 new units...

yes HALF a million is a bunch of money, but again this is the BRAKING system on these things.

just ONE calamity, ONE fatality, ONE major wreck related to this issue would cost MANY TIMES that figure.
____________

i think they could arrange to...

1. inspect (for damage/statistics) and replace them all...

2. offer to reimburse (up to some reasonable dollar amount) those who wanna use a NON dexter actuator...

3. coordinate inspect/repairs using several of the REGIONALLY TOP dealers/service shops...

#3 would SAVE us $ not having to tow to ohio and spread the process out to regional, qualified service shops.

((it's either 250 or 500 miles to the shops i'd consider using 4 this work))

i understand the margin is THIN at the factory and pressure to make a PROFIT is intense from thor...

but this issue has the potential to go very badly for them...

and could turn expensive now, and for decades with potential REpeat sales...

cheers
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Old 08-05-2010, 06:01 PM   #34
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When this recall originally come out, I found pictures and step by step instructions regarding the drilling. Now I can't find it but at the time I thought it was a mickey mouse way of doing an inspection. As I read this, maybe not. Of course now I can't find the site.
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Old 08-05-2010, 07:06 PM   #35
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I got a call from Aristream today and they confirmed my VIN is affected. I already have an appointment to take it in, same place that I bought it from.

The only thing that I'm troubled about is the what if factor. What if it passes the drill and no weepage test, this test IMHO cannot test the integrity of the part that contains the DOT 3 and might fail at a later date. Which if I followed my AS rep correctly is part of the pump housing rather than a reservoir. Seems like the only advantage to the drill hole is that your failure would not be from a contaminated control board, but rather from potentially bleeding out squirt by squirt and then no brakes. I'm only kicking tires as most all of us are until we get to see some pics of tested units or perhaps a disected unit to pour over.

I hope to know where I stand sometime Saturday.

Gary

PS All I had to do to register as 2nd owner was to e-mail a scan of my registeration and info to AS, just waiting for confirmation.
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Old 08-05-2010, 09:12 PM   #36
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NHTSA recalls: email notification

Hello all,

Since it's not exactly in the most noticeable place on the NHTSA webpage (imho), here's a link to NHTSA's recall notification subscription page
ODI - Office of Defects Investigation -- Subscribe -- Recall Alerts

Travel trailer brands are included in the vehicle make picklists (Airstream trailers are about halfway down), so you can limit your notifications by make and year (2001 and newer only).
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Old 08-06-2010, 07:45 AM   #37
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Excellent Aristolochia, thanks a million
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Old 08-09-2010, 10:16 AM   #38
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I'm at the factory today for an alignment. I received a recall notice so had AS check that too. My unit had the older actuator so was not involved in the recall. Lucky me!
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Old 08-09-2010, 10:28 AM   #39
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i have read reports of FAILED UNITS from both generations of actib' stuff...

but for those who wanna know which is which...

this is version ONE

Click image for larger version

Name:	versionONE.jpg
Views:	129
Size:	181.6 KB
ID:	108398

this is version TWO

Click image for larger version

Name:	versionTWO.jpg
Views:	121
Size:	121.0 KB
ID:	108399

version TWO is LARGER that ONE, and has a bigger fluid reservoir...

but ONE has the brains above the fluid reservoir.


cheers
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Old 08-09-2010, 11:33 AM   #40
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I don't think it is safe to assume if you have version 1, you do not need to have
it checked? There was no mention of actuator version or model numbers in my
recall notice. On the other hand, I would hate driveing all that way with V1 and
find out V1 actuators do not need checked.

Can anyone shed some light on this?

Thanks for the pics 2air
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Old 08-09-2010, 11:40 AM   #41
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I wish I could answer the question but can only go by what was said. At the service desk, they did not check my VIN number against a list. I was standing with the tech when he opened the cover where the actuator is mounted. He immediately said "good news, yours isn't involved". I'll talk to Chris Burch and get back with everyone
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Old 08-09-2010, 11:50 AM   #42
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Chris Burch confirmed only the 2nd version is involved in the recall. Use your own judgment.
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