almost a disaster at the tire place, after calling ahead and telling them I needed 4 tires for 4000lb trailer / dual axle etc , they were about to install the wrong tires entirely ... if I were a novice buyer, not really knowing much, I'd have driven off with totally underrated tires. I asked to see tires before install and asking a few questions determined that the tires they were about to install were for a light boat style trailer. A BUNCH OF CLUELESS IDIOTS. I was so pissed, almost left but they'd started on the axle grease repack.
Turns out though, that the guy who worked on the wheel bearings couldn't have been nicer & more attentive to detail, he really went beyond as it took way longer than expected. It was a lesson learned for me... stay calm and go with the flow