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Old 12-22-2006, 10:26 AM   #15
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The question in many cases is the why factor, and if you talk to some of the engineering folks and some long time dealers, the answer you get about shocks is that they aren't necessary. In essance they are there more for a marketing standpoint. Folks spend lots of $$$ for Airstream's and the presence of shocks is more of a "premium product" indicator than a mechanical necessity.

Jack
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Old 12-22-2006, 11:57 AM   #16
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More facts!

Airstream makes units with shocks and they also make units without shocks!

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Henry
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Old 12-23-2006, 01:40 PM   #17
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Quote:
Originally Posted by axleman
Airstream makes units with shocks and they also make units without shocks!

Regards,
Henry
Yep that's right. I forgot which models they are, but I do remember seeing some new models without the shocks.

Jack
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Old 05-23-2007, 05:21 AM   #18
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Andy- Bottom line- HOW does one properly "balance their running gear" ? I bought a new axle from YOU last year AND new shocks...... johndigbydog
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Old 05-23-2007, 05:46 AM   #19
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Easy get some Dynabeads, done!
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Old 05-23-2007, 06:22 AM   #20
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Airstream shipped my trailer without balancing the tires, the wheel bearings weren't adequately greased, and one tire/wheel assembly took almost 1 pound of weight to get it in balance.

Airstream management stated they didn't believe there was any problem with this situation.

Who are you going to believe on the running gear balance issue -- Airstream or Inland Andy?

My money's on Andy.
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Old 05-23-2007, 08:45 AM   #21
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I'll throw a vote in for Centramatics. My brother in law has them on his pickup. He says the truck is much smoother now and is totally impressed. There is not a man on earth that is any more anal about details and getting things right than my brother in law.
Before I put my trailer on the road I plan on putting the Centramatics on and putting this problem behind me.
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Old 05-23-2007, 09:05 AM   #22
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Quote:
Originally Posted by flyfisher
Airstream shipped my trailer without balancing the tires, the wheel bearings weren't adequately greased, and one tire/wheel assembly took almost 1 pound of weight to get it in balance.

Airstream management stated they didn't believe there was any problem with this situation.

Who are you going to believe on the running gear balance issue -- Airstream or Inland Andy?

My money's on Andy.
well said.
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Old 05-23-2007, 10:29 AM   #23
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I have ridden in my unbalanced tired trailer. Holy bats!! It was a nightmare of squeeks, groans, rumble noises, shimmies and side to side movement.

I then got into a friends balanced (By Andy) trailer and it felt like I was riding in the tow vehicle. Smooth and easy.

I choose to have mine balanced because of this "Pepsi challenge" what you choose to do is your choice.

I would point out to those of you that think manufactures always use or do the best for the products you buy. Look at the auto industry where cost per unit overrules engineering design all the time. Ask yourself why there is a multi billion auto aftermarket. Also recall's retro fits etc. No product, design or manufacturing process is flawless.
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Old 05-23-2007, 10:53 AM   #24
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Airstream is like a prime contractor, but apparently they don't have the clout or conviction that it is necessary to test vendor's products prior to installation. This job seems to fall to the dealers and new owners. Many things can be set up to verify equipment before it is ever installed if customer satisfaction is your #1 priority. From reading the posts, it appears that AS is resting on its laurels a bit. Why should a person need to go out and balance the running gear? It should have been done before delivery. It's false ecoonomy to built a great product and then let it get knocked to pieces because you're too cheap to balance it–it's the manufacturer's responsibility to protect it's customers and it's reputation..
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Old 05-23-2007, 11:35 AM   #25
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Quote:
Originally Posted by Excella CM
Airstream is like a prime contractor, but apparently they don't have the clout or conviction that it is necessary to test vendor's products prior to installation. This job seems to fall to the dealers and new owners. Many things can be set up to verify equipment before it is ever installed if customer satisfaction is your #1 priority.
Shortly after buying my new Airstream several years I went to Jackson Center and met with several managers there to discuss my concerns over the overall poor quality of my trailer.

I specifically asked them at that meeting whether they checked any purchased vendor items for quality purposes, and they said they did nothing in that respect.

One of the many concerns on my trailer was that the fins were crushed on my air conditioner. Here's a picture of it:



After some checking, they told me that the air conditioners were being received that way from the vendor due to the way they were boxed. They apparently just took them from the boxes they were packaged in and slapped them on the trailers as they moved down the assembly line.

Although I was told this issue was only cosmetic and wouldn't effect the air conditioner's performance, I believe it illustrates Airstream management's attitude toward overall quality - just slap those things together, try to forget what happens after we collect our money from the sale, and hope we don't hear from our customers down the line.

John

p.s. The air conditioner issue, above, is quality you can see. Last summer my trailer almost burned down due to a loose wiring connention in my generator transfer switch, which is something I probably would never have seen, and something I'm pretty sure was a result of a poorly installed transfer switch at the factory. Those are quality issues you might never see until it's too late.
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Old 05-23-2007, 12:23 PM   #26
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Personally I'd be happy to have the balancing done. I called Airstream and was told they don't do it. In a city as large as Columbus Ohio I can't find anyone to do it. It took a dozen calls just to find someone who would lug centric balance the new tires....
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Old 05-23-2007, 12:54 PM   #27
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Andy- Bottom line- HOW does one properly "balance their running gear" ? I bought a new axle from YOU last year AND new shocks...... johndigbydog
This is how we balance "running gear".

Airstream Articles and Photos

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Old 05-23-2007, 01:04 PM   #28
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Andrew - link to balancing is showing "page not found"....
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