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Old 06-28-2009, 06:24 PM   #29
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Two questions:

  1. Didn't I read a few posts back that Dexter were supplying AS currently (or in the recent past) with axles? If this is true, doesn't that make them qualify for the term OEM?
  2. Also, if Dexter has in fact been supplying folks with axles for AS trailers over the years, why do they require measurements? Were there running changes done during a given model year for axles dimensions or fitting methods? If not, why don't Dexter have a list of year and model versus size and fitment methods?
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Old 06-28-2009, 07:08 PM   #30
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Originally Posted by Aage View Post
  1. Didn't I read a few posts back that Dexter were supplying AS currently (or in the recent past) with axles? If this is true, doesn't that make them qualify for the term OEM?
  2. Also, if Dexter has in fact been supplying folks with axles for AS trailers over the years, why do they require measurements? Were there running changes done during a given model year for axles dimensions or fitting methods? If not, why don't Dexter have a list of year and model versus size and fitment methods?
Airstream does not have records that go back to the 1961 models and up for ball park 20 years or better, for many things, axles included.

Andy
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Old 06-28-2009, 09:19 PM   #31
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Airstream does not have records that go back to the 1961 models and up for ball park 20 years or better, for many things, axles included.

Andy
Regardless of what records AS may or may not have, one would think that Dexter, in their own self-interest, would build a database of AS TTs' sizes for which they have supplied axles over the years. They are supplying fairly valuable items to a somewhat limited audience of AS models and years.

Even in the time I've been here, only a little over a year, many people have mentioned buying Dexters. One would think that Dexter would wish to streamline their operation by keeping track of what fits what, rather than forcing every order for an AS TT to be a custom one, together with the inevitable increase of likelihood of client error in measuring.

I suppose this is something known only to Dexter, and I do not believe that they have a commercial representative on Airforums.com

Quick, somebody send them an email!
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Old 06-28-2009, 09:55 PM   #32
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Regardless of what records AS may or may not have, one would think that Dexter, in their own self-interest, would build a database of AS TTs' sizes for which they have supplied axles over the years. They are supplying fairly valuable items to a somewhat limited audience of AS models and years.

Even in the time I've been here, only a little over a year, many people have mentioned buying Dexters. One would think that Dexter would wish to streamline their operation by keeping track of what fits what, rather than forcing every order for an AS TT to be a custom one, together with the inevitable increase of likelihood of client error in measuring.

I suppose this is something known only to Dexter, and I do not believe that they have a commercial representative on Airforums.com

Quick, somebody send them an email!
Aage.

Dexter dealers sell the Dexter axle, not the manufacturing plants.

Manufacturing one or two axles here and there are upsetting to a production line. Most any manufacturer of anything has the same problem. Specs or no specs, doesn't change the negative effect on a production line.

Dexter makes a good product, but they normally have a couple of hundred axles going down the line. When an odd ball hits, the line slows down.

Computers indeed help, but they cannot get the right part, to the right place on the line, at the right time, when an out of the ordinal axle is being made.

Henschen had the same problem as well, but after considerable effort, that issue was resolved and rarely fails.

There are also times when a particular part is not available when need, because their supplier had a problem.

Ask Airstream. They just had a problem by not having enough shocks for even the production line, let alone service and parts. And, it may happen again. Airstream's fault? Heck no! But anyone that provides a product for a consumer, be it retail or OEM, they are always dependent on a vendor. Vendors do fail. A manufacturer cannot stock pile tons of parts or rarely used data, just because someone may let them down. That is not a good business decision.

Likewise, Dexter is way too large to have Airstream data from day one. It's simply too much of a headache.

I agree, it would make life a little easier, but it's just not going to happen.

Sorry for your concerns not being answered in a more positive way.

Andy
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Old 06-28-2009, 10:30 PM   #33
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Andy,

I worked in manufacturing sales for the last twenty years of my career. I too know a few things about how a factory works. Let me set you straight on a couple of items here.

#1 Unlike Henschen, according to other purchasers that have posted here on AF, it appears that Dexter does sell direct to the public, and not always through resellers (brokers) like yourself. Therefore the "idiot" factor is real. As a re-seller, you are supposed to know how to give exact specs to the plant, J Q Public is (and does) not.

#2 Talk to a plant manager: ask him if he would rather have a custom made BOM (Bill of Materials) or a re-order, one where a tried and true list of specs is simply pulled from their files. Trust me, he'll immediatley tell you the latter, and that the former is a PITA which adds to his overhead.

#3 In any efficient plant, the order doesn't go into production at all until it's "workable" (all parts are in stock).

Anyway, we're talking to the wind here, like I said previously, Dexter seems happy with the way things are working now, why worry?
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