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Fantastic Dealer Report
I posted last week about the problems I was having with my Zone 1 a/c. I called Vogt on Weds last week. Was told to bring it in on Friday. I was assigned a Concierge Tech, Alex. He diagnosed a bad a/c on Mon, ordered part on Tues, received part yesterday and installed it this morning. A/C is working better than it has ever worked. He also discovered that the gasket/seal that goes between the return air and the cold air was missing on both units. Apparently left out when both units were replaced in Nov 2016. So, they were mixing warm and cold air.
Before I took it in, I called my original salesman, Anthony, and I think he was responsible for getting me the exceptional service. My hat’s off to Vogt. And, they are opening their new Airstream only facility in a few weeks. All their new inventory will be inside!
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2016 Flying Cloud 26u
2017 Silverado Duramax 4x4
Equalizer Hitch
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Linear Mode
