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Old 09-20-2014, 05:38 PM   #337
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They should have someone on staff whose job is to hang out on Airforums and take notes...
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Old 09-20-2014, 09:29 PM   #338
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Originally Posted by dkottum View Post
Also remember that it's a travel, camping and lifestyle trailer, not a museum piece. When truly enjoyed as such it will gather the dings, jostling of components and wear they will most surely be exposed to. Perfection will be fleeting, new models will have new systems.

But when enjoyed as such ducted air, a misfitted panel or loose hinge will matter little, you're enjoying the heck out of the adventures it facilitates.

There is a level of maintenance we all will do, our own is thorough but not obsessive. After three years and 20 months travel in it, you might think it looks new but don't use a magnifying glass. When it's dirty we clean, when it's broke we fix and head out for another great day.

Yes it is what it is, and it is dazzling to look at and a dream to tow. It's a joy to come home to after a day hiking, biking or sitting around the campfire with good friends for a nice dinner, a cozy place to read or watch a movie, and get a good night's sleep.

We love our Airstream travel life and always look forward to the next cross-country trip (in 20 days). That's what matters.
What a great description of what Airsteam travel is all about.

Dan
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Old 09-20-2014, 09:37 PM   #339
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Dan,
What type of hitch are you using with your Tundra?
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Old 09-21-2014, 02:00 AM   #340
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I am in agreement about the Airstream in general. This is such a unique experience, the traveling in an Airstream, and I have been excited like a little girl about my recent trips, which amazes me. I find it as comfortable, albeit, not as roomy, as my previous motorhome.

The ducted a/c makes a huge difference in bringing real comfort to the unit, yet the large amount of window space really connects with the great outdoors.

There is a very subjective pleasure to being in an Airstream, rather like some cars.....Porsche....?


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Old 09-21-2014, 06:04 AM   #341
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Used to be someone from AS that posted on here, the do gooders ran him off. Also don't over emphasize the importance of the forums. The vast majority of owners don't know about airforums and really don't care. We are a small segment of owners. Jim
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Old 09-21-2014, 07:42 AM   #342
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Used to be someone from AS that posted on here, the do gooders ran him off. Also don't over emphasize the importance of the forums. The vast majority of owners don't know about airforums and really don't care. We are a small segment of owners. Jim

While it is true that we are a small segment of the overall AS owner pool, I would wager we are among the most engaged, technically inclined, lifestyle motivated, quality conscious, industry product savvy..... of any owner group they have. How much is that worth if you hired a survey company to find honest knowledgeable feedback?


HERE WE ARE!
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Old 09-21-2014, 08:04 AM   #343
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Us and WBCCI members- that's a pretty big segment-
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Old 09-21-2014, 08:17 AM   #344
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To Airstream our forum is of little substantial value compared to the on-site Service Center where they repair these very problems and talk to owners everyday that we bellyache about endlessly.

They get all the actual material and customer input they would ever need without having to read through severe, mean spirited criticism, often calling them incompetent idiots. If I was them, I wouldn't bother with this crap either.
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Old 09-21-2014, 08:20 AM   #345
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Speaking from personal experience, if you are offended by ANY feedback you have too much pride, are thin skinned and those traits hold back product quality, innovation and chase off the very ones which build that pride of accomplishment in your market. Been there, done that!
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Old 09-21-2014, 08:57 PM   #346
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Agreed... Ford participates in forums specific to each vehicle, and these are forums that have not been started by Ford. They are professional, responsive, and encouraging of constructive criticism. They also often spell out why they reject certain ideas, and it is educational to all of us.


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Old 09-22-2014, 09:52 AM   #347
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To Airstream our forum is of little substantial value compared to the on-site Service Center where they repair these very problems and talk to owners everyday that we bellyache about endlessly.

They get all the actual material and customer input they would ever need without having to read through severe, mean spirited criticism, often calling them incompetent idiots. If I was them, I wouldn't bother with this crap either.
Doug,

We have made multiple trips to the service center at JC. The service technicians do have first hand knowledge of the problems with the new units. When speaking with the technicians, they have shared that there is little communication between the factory and the service center, so even though the data is readily available, Airstream doesn't seem to use it.

I don't think it is mean spirited to expect the floor to be sound in a late model trailer. It also angers me every time I see filform creeping out from under the stove vent or the black tank flush outlet or in the middle of a panel. These areas can't be easily treated with Corrosion X to prevent the outbreak before it happens. Why should I even have to treat the edges? Why isn't routine washing and waxing good enough? It has been good enough for my 15 year old Mercedes Benz that isn't even kept in a garage. Why should I have to be concerned about exposing my trailer to the salt air at the beach? Isn't an Airstream a "travel trailer"? Why should I have to replace the single stage converter to prevent ruining my batteries? Why does Airstream use an inferior quality skylight?

Don't get me wrong, I like my Airstream but as long as Airstream can sell as many trailers as they can make, they don't feel a need to actually deliver a product that justifies the premium that we all paid for. Time will tell if Airstream's fate will be the same as the US automakers in the 1970's.

Susan
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Old 09-22-2014, 10:42 AM   #348
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Susan, every product needs maintenance and it's regional. You don't have to treat the edges if you live in Arizona. Your 15 year old Mercedes on Minnesota winter roads would be a rust bucket, possibly dangerously so.

Everyone has their take on what they get for what they paid. We think we got a fabulous trailer for our money. For more money we can upgrade the components and we have done a few. Note that the new 2015 Classic model has many upgraded components but you pay for it if you want it with a MSRP of about $125,000.

I don't know if the Airstream bosses talk to service technicians and I don't really care. The Service Center with different owners and broken Airstreams every day is an excellent source of Airstream issues if they want it. I think they do, our 2012 Airstream had many small but significant improvements over our 2007 model.

I doubt the usual bellyaching here about something Airstream has any value to them. Google any RV followed by problem and it's the same thing. It can be disruptive to those of us who want to know how to maintain and enjoy our Airstream, or learn about them. In this case it was "Ducted Air".
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Old 09-23-2014, 04:07 PM   #349
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And to think that this is a "ducted air thread" ... ???

... look carefully to see the "hump" ... follow the awning support up / above on the roof ...
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Old 09-23-2014, 08:00 PM   #350
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OMG! The hump, the hump!

I can barely see it even from above.


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