I found out my perception of the incompetence factor of the local shop was being reinforced by other's tales of woe. In two years they were unable or unwilling to order the replacement range cover hinge (a warranty item as it failed the first trip out) for my Classic that they sold me. I have spared them my angst and taken all of my custom and service work elsewhere. They lost out on tens of thousands of dollars of profitable custom work at their shop rates.
I know it would have been even more expensive there because of all the trips to rework the shoddy job yet again.
Finding an excellent independent shop where they stand behind their work is imperative to my serenity. I am unwilling to do business with folks that just end up getting me angry or upset and could care less about their lack of workmanship.
WBCCI Life Member 5123, AIR 70341, 4CU, WD9EMC
TV - 2012 Dodge 2500 4x4 Cummins HO, automatic, Centramatics, Kelderman level ride airbag suspension, bed shell
2014 31' Classic model 30 twin beds, 50 amp service, 900 watt solar system, Centramatics, Dill TPMS, disc brakes, 16" tires & wheels