New Flying Cloud - Refrigerator fan not wired up

[paporter]

Hello Friends, We upgraded to a 2019 19' Airstream Flying Cloud (from a 2014 16' Sport). We noticed the refrigerator fan wasn't working and when I opened up the hatch behind the refrigerator I noticed the fan wires were loose and not wired to anything. There appeared to be another loose wire from refrigerator. I assume the two get wired together but I'm not very electrically smart. Any suggestions or places I could go to figure it out? It is underwarrantee but the dealer is 2 hours away and it doesn't seem worth it to drive there for a wire job?

[uraljohn]

Call your dealer. First thank them for doing a good pre-delivery inspection. Then ask them to walk you through hooking it up. A service tech should have no problem with this. The fan runs on 12v DC so your not going to electrocute yourself hooking this up. Just need to put the correct wire in the correct spot.
Never fails to amaze me the stuff that gets overlooked. We have been very lucky with both of our new Airstreams as we have had no problems. Good luck and Happy Travels.

[GMFL]

Send a photo and I will be glad to help

[AirstreamInc]

Originally Posted by paporter

Hello Friends, We upgraded to a 2019 19' Airstream Flying Cloud (from a 2014 16' Sport). We noticed the refrigerator fan wasn't working and when I opened up the hatch behind the refrigerator I noticed the fan wires were loose and not wired to anything. There appeared to be another loose wire from refrigerator. I assume the two get wired together but I'm not very electrically smart. Any suggestions or places I could go to figure it out? It is underwarrantee but the dealer is 2 hours away and it doesn't seem worth it to drive there for a wire job?

Hi paporter,*

We're very sorry to learn about the issue you are having with your refrigerator fan. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customer_support@airstream.com*

Thank you.*