Originally Posted by jhjarrett
We have a brand new unit. First 2 trips fridge worked great. Now fridge will not cool at all. We are getting heat from propane and elec but the fridge never cools. Unit is level, fuses are good, ventilation is good, any oner help would be appreciated! We called our local dealer who would not set us up for a service appt for close to 2 months. Have a 10 day trip planned next week and need to get this thing cooling! -JJ
You're not going to like this, but if both heating sources are operating (I assume that you checked the tubular cover protecting the boiler tube and it was hot to the touch), then your cooling unit (that's the mess of pipes and coils at the back of the fridge) either has a blockage or has leaked out the refrigerant.
If you don't see any yellow staining around the heating area (from the sodium chromate that is added to resist corrosion) or smell ammonia, then my vote would be for a blockage.
Either way, you are looking at a new cooling unit, which should be fully covered under both your Airstream warranty and the 2 year Dometic warranty.