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Old 08-24-2019, 07:21 AM   #1
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Fridge Leaning Out, Falling

I couldn't find much about how the fridge supposed to be mounted and why mine was falling out, so I am adding this thread. The problem started when a gap formed between the fridge and the cabinet at the top. It got bigger over time and the fridge seemed to be loose.

It became wide enough that I could see 2 screws attached to the upper rail of the cabinet and small tubs that seemed ripped off. They were originally attached to the upper rail of the fridge.

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Old 08-24-2019, 07:23 AM   #2
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The tabs and screws seem way too small to support the weight of the fridge, which explains why they fail.

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Old 08-24-2019, 07:28 AM   #3
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My temporary solution (I am on the road) is a large decking screw and a washer driven through the hole in the upper rail of the fridge and into the upper rail of the cabinet. It is holding for now, but I am concerned that there must be more support to hold such a heavy fridge. I will try to research when back home.
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Old 08-24-2019, 07:57 AM   #4
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The fridge should be supported by “legs” on the bottom. Those screws in the top should do nothing more than prevent the unit from sliding in the hole.
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Old 08-24-2019, 09:35 AM   #5
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This seems like another example of poor quality control at Airstream. This kind of problem, like some I have seen in my vintage rig, often originates in design and engineering but can also exist when assembly line folks decide to improvise. I personally think Airstream is not totally committed to quality in their products as evidenced by their tacit response to the rotten floor problem so often seen in our trailers
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Old 08-24-2019, 11:14 AM   #6
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You have a 2018 AS so you must still be under warranty. I would take it to a reputable Airstream dealer in whatever area you are. Forum members will direct you to a good one they trust for quality service. They have recently done that for me.
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Old 08-25-2019, 06:32 PM   #7
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Whine, Whine, Whine

Quote:
Originally Posted by Jacob D View Post
This seems like another example of poor quality control at Airstream. This kind of problem, like some I have seen in my vintage rig, often originates in design and engineering but can also exist when assembly line folks decide to improvise. I personally think Airstream is not totally committed to quality in their products as evidenced by their tacit response to the rotten floor problem so often seen in our trailers
Jacob-The person is looking for suggestions/help. All you offer is a bunch of whines. Why donít you go over the Twitter or Facebook and whine over there? Then you can be in the elite crowd of fellow whiners sitting in their underwear, in their mommyís basement, whining about everything instead of solving issues and helping their acquaintances.
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Old 08-26-2019, 12:44 PM   #8
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Quote:
Originally Posted by chugchug View Post
I couldn't find much about how the fridge supposed to be mounted and why mine was falling out, so I am adding this thread. The problem started when a gap formed between the fridge and the cabinet at the top. It got bigger over time and the fridge seemed to be loose.

It became wide enough that I could see 2 screws attached to the upper rail of the cabinet and small tubs that seemed ripped off. They were originally attached to the upper rail of the fridge.

Continue in following entry...
Hi chugchug,*

We're very sorry to learn about the issue you are having with your refrigerator. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team.

Thank you.*
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Old 08-27-2019, 08:12 AM   #9
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I wonder why your frig falling out generated an email reach-out from JC but my closet falling off the wall over my curbside twin generated nothing.
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Old 08-28-2019, 04:19 AM   #10
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I wonder why your frig falling out generated an email reach-out from JC but my closet falling off the wall over my curbside twin generated nothing.
You should send them a private message.

I was not trying to reach Airstream. When my problem started I couldn't find any information about it in the forum. My problem is difficult, because I am on the road and there is food in the fridge. Taking it back to the dealer at this point would be a big pain. I needed a quick fix that let me continue the trip. Once home, I can take it back to the dealer. I was just trying to record my problem and my solution as information for future misfortunate owners how might have the same problem.

I am actually surprised by the widespread interest. Maybe it is more common than we think. I am glad to see that Airstream themselves are interested.
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Old 08-28-2019, 06:45 AM   #11
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See post number four.!!!!
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