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Old 04-16-2008, 08:13 PM   #1
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Dometic Problem

The door of the Dometic refridgerator in our 2008 International fell off.

Has anyone had a similar problem?

SRW
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Old 04-16-2008, 08:28 PM   #2
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Not yet, knock on wood. At least it's covered under warranty and ANY Dometic Authorized dealer or service center can perform the work.
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Old 04-16-2008, 08:54 PM   #3
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Quote:
Originally Posted by SRW
The door of the Dometic refridgerator in our 2008 International fell off.

Has anyone had a similar problem?

SRW
SRW,

Just for informational purposes.......where exactly did the failure occur? Did the hinge crack? Did the door crack? Did the hinge pin snap?

Inquiring minds need to know (and so will Dometic when they replace it under your warranty!!!!)

Hope you get it fixed to your satisfaction and SOON!!!!!!!!!!!!
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Old 04-16-2008, 09:12 PM   #4
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Were the chimps loose in your trailer?
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Old 04-16-2008, 09:14 PM   #5
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Were the chimps loose in your trailer?
Nah, they already recaptured all those and they're back in their pens in Bastrop.
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Old 04-17-2008, 11:39 AM   #6
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Originally Posted by lewster
SRW,

Just for informational purposes.......where exactly did the failure occur? Did the hinge crack? Did the door crack? Did the hinge pin snap?

Inquiring minds need to know (and so will Dometic when they replace it under your warranty!!!!)

Hope you get it fixed to your satisfaction and SOON!!!!!!!!!!!!
For informational purposes only.....

The door got hung up at the lower door hinge. It became difficult to close and (I am guessing here) the trim at the lower left side of the box caused a piece of the door's trim to break at the lower left corner of the door.

Trying to close the door slowly, very slowly, did not free the problem and only caused further breakage of the door's trim to the point where the entire door fell off.

Fortunately, I caught the door before if hit the floor.

Excepting for the door's locking handles falling off previously there were no indication that any further problem existed.

Since the door is now off of the fridge I can see the tiny (if not puny) pin that the door hinges on.

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Old 04-17-2008, 12:10 PM   #7
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I used to have a barn door that would fall off of its hinges every time a horse would scratch his butt on the corner - any similarities to your situation?
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Old 04-17-2008, 12:57 PM   #8
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Hi,

Yes, we've had problems with our Fridge door (2004 Intl). Not with the door hinges, but with the stainless face plate and the trim that holds it in place.

The stainless panel on the front is heavy - and is held in place by a thin plastic lip around the edges. The lip at the bottom holds the weight of the stainless face and failed.

Since under warranty, we had the shop cover the repair/perform the work. The first attempt involved re-gluing the bottom strip in place and that failed after a month or so.

On the 2nd trip into repair, the bottom lip was reinforced with rivets to help hold the trim in place. So far that seems to have done the trick, but it does seem to be a design flaw. Since we have the 16ft Bambi, our fridge is probably different size than yours, so maybe it is unique to the smaller ones - haven't heard about other's experience with this.

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Old 04-17-2008, 08:42 PM   #9
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No chimps only two cats.

I have spoken with my AS dealer and so far they have no information as to when the door will be repaired/replaced.

SRW
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Old 04-17-2008, 08:49 PM   #10
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If the dealer can't fix it in a timely manner, seek out ANY other Dometic repair shop.
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Old 04-17-2008, 08:50 PM   #11
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Quote:
Originally Posted by SRW
No chimps only two cats.
I have spoken with my AS dealer and so far they have no information as to when the door will be repaired/replaced.
SRW
If you're dealing with Camper Clinic II (Buda), be careful and double check everything they do. There's been several threads about them here (and personal experience, to).

I think I know where the chimps ended up...
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Old 04-18-2008, 02:08 PM   #12
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The top hinge was cracked on our 2008 when we bought it. We knew it was hard to open, but just thought the catch needed adjusting. We are going back to the dealer to have the door replaced.
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Old 04-18-2008, 07:43 PM   #13
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Quote:
Originally Posted by Jaxon
If you're dealing with Camper Clinic II (Buda), be careful and double check everything they do. There's been several threads about them here (and personal experience, to).

I think I know where the chimps ended up...
I appreciate your comment, but can say that the tech at CCII did a good job on a short punch list.

After seeing a few photos of the door taken by CCII, Dometic is sending a new door and the work will be completed on Tue/Wed next week.

We'll see.

SRW
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Old 04-19-2008, 04:39 PM   #14
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Originally Posted by doorgunner
Were the chimps loose in your trailer?
OK, so there are two cats and one insists on making sure that the coffee is up to his standard.

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