Dometic expands recall !!!!!!!!

lewster · 07-10-2008, 11:17 AM

To ALL Forum Folk:

Dometic has indeed expanded their refrigerator recall to include the following units:

NDR1062, RM2652, RM2662, RM2663, RM2852, RM2862, RM3662, RM3663, RM3682 that were manufactured between 6/01/03 and 9/30/06

The serial #'s for the affected units are:

320xxxxx - 352xxxxx
401xxxxx - 452xxxxx
501xxxxx - 552xxxxx
601xxxxx - 639xxxxx

If your unit is within these parameters, you should either contact your dealer or Dometic for an appointment to get the Secondary Burner Housing kit (SBH) installed.

Please note that you DO NOT have to go to an Airstream dealer to have this service work performed, as any authorized Dometic dealer that is participating in the recall program can perform the work on your Airstream.

Dometic is recommending that you DO NOT operate your refer on LP under any circumstances (actually requesting that you turn off the LP valve that is in the supply line at the back of the refer) until the SBH is installed, and that if you must operate the unit, that you do so ONLY on 120VAC with daily monitoring of the boiler tube section.

Feel free to contact me with any questions, or go to the Dometic web site at Dometic.

Thanks!

CA Streamer · 07-10-2008, 12:01 PM

Hi Lew,

Here is the recall notice from the NHTSA...
http://nhthqnwws111.odi.nhtsa.dot.go...8E032-7012.pdf

On your list above, you include RM2663 that is not on the list on the notice. Was this one added? Also you included RM3682 and I think you just transposed the numbers...the notice calls it RM3862.

Mine falls into this expanded recall and I got it done on Tuesday. I was the first one for the expanded recall at Sky River RV in Paso Robles, CA

Bambi_Bandit · 07-10-2008, 12:06 PM

Good info Lewster....

Now that I think of it, perhaps we could now start a forum or thread on recalls only....

Tow Vehicles / appliances / etc...

CA Streamer · 07-10-2008, 12:14 PM

I checked the NHTSA Website and found that RM2663 and also RM3863 are included.

2airishuman · 07-10-2008, 12:20 PM

Quote:

Originally Posted by Bambi_Bandit

...Now that I think of it, perhaps we could now start a forum or thread on recalls only....Tow Vehicles / appliances / etc...

also a good idea....

and it's been done,

http://www.airforums.com/forums/f317...lls-37376.html

but not used or expanded as it should be...

into a subheading JUST for these...

cheers
2air'

**CanoeStream** · 07-10-2008, 01:09 PM

Dang! They got me. RM2662

Thanks Lew -- a fine service to your fellow forams!

ScottW · 07-10-2008, 01:14 PM

Yep, go my notice in the mail Monday, checked - bingo - a winner. Checked the web site to verify - bingo. Closest warranty place turned out to be a horse trailer dealer apprx 5 miles away. Made an appt for this AM and it only took about 25 minutes to complete. Nice job, too.

markdoane · 07-10-2008, 03:29 PM

Lew,

Thanks for the heads up. I haven't got a notice, unless it was in the pile of stuff I get from Dometic every month trying to sell me an extended warranty. Those go straight into the round file.

So I called the local Mobile RV service. He said Dometic will pay for the parts and labor, but not the service call. No way am I gonna hitch up, drag the thing across town, wait half a day to get it fixed.

He said they will pay for the mobile service call if my RV is immobile. Well, I guess having the jacks down makes it immobile.

So I call the Dometic 800 number to get a service call authorized. Work through a couple different menus and . . .if this, push #2 . . . BS. Listen to the very scary warning, and the next step is be connected to a live person who will get me authorized. . . . . . .

. . . . our office is closed!

&%$#@*&*%$*

lewster · 07-10-2008, 06:35 PM

Quote:

Originally Posted by markdoane

Lew,

Thanks for the heads up. I haven't got a notice, unless it was in the pile of stuff I get from Dometic every month trying to sell me an extended warranty. Those go straight into the round file.

So I called the local Mobile RV service. He said Dometic will pay for the parts and labor, but not the service call. No way am I gonna hitch up, drag the thing across town, wait half a day to get it fixed.

He said they will pay for the mobile service call if my RV is immobile. Well, I guess having the jacks down makes it immobile.

So I call the Dometic 800 number to get a service call authorized. Work through a couple different menus and . . .if this, push #2 . . . BS. Listen to the very scary warning, and the next step is be connected to a live person who will get me authorized. . . . . . .

. . . . our office is closed!

&%$#@*&*%$*

In my past experience, Dometic will pay for the service call if your RV is immobilized. In FL, many of the units I work on ARE truly not mobile, as they have hurricane straps tying them to the concrete pad they are on and have permanent screen rooms attached to them.

I would put your A/S on jack stands and remove the tires, take a couple of photos, and then put everything back. This way, if they ask for proof (usually by photo) that the trailer is indeed immobile, you can send it to them and they will pay the mobile tech's service call. They don't want to fool around with this recall!!!!

CAS, you are correct, as I did displace the #'s on the RM3862 in a mild moment of dyslexia.....

........

THANKS!

markdoane · 07-10-2008, 07:04 PM

Thanks for the advice. I was gonna take the wheels in tomorrow to be Road Force balanced with the Pressure Pro tire stem weights anyway.

**jcanavera** · 07-10-2008, 09:40 PM

Quote:

Originally Posted by lewster

To ALL Forum Folk:

Dometic has indeed expanded their refrigerator recall to include the following units:

NDR1062, RM2652, RM2662, RM2663, RM2852, RM2862, RM3662, RM3663, RM3682 that were manufactured between 6/01/03 and 9/30/06

TD

Thanks Lou for repeating this. I posted this on 6/3/08 http://www.airforums.com/forums/570805-post68.html

I'm part of the expanded recall and mine goes in Saturday for the fix.

Jack

ROBERTSUNRUS · 07-10-2008, 10:17 PM

Hi, I just ran outside and opened the louvered door behind my refrigerator to look for the magic numbers and didn't find any. Since I can't get to the inside of my trailer now [parked too close to house] I'm almost sure that the magic numbers are inside somewhere. Or, where are these numbers actually located?

BillTex · 07-11-2008, 06:17 AM

yikes...we're leaving tomorrow!

I'll check first thing when I get home tonight!

Update; I do know it is a RM2620 installed 7/2007...looks like it is NOT on the list?

Can anyone confirm?

Thanx for the info Lew,
Bill

CA Streamer · 07-11-2008, 08:33 AM

Quote:

Originally Posted by ROBERTSUNRUS

Hi, I just ran outside and opened the louvered door behind my refrigerator to look for the magic numbers and didn't find any. Since I can't get to the inside of my trailer now [parked too close to house] I'm almost sure that the magic numbers are inside somewhere. Or, where are these numbers actually located?

Bob, On mine, the information is located inside the refer door on the left wall.

Quote:

Originally Posted by BillTex

yikes...we're leaving tomorrow!

I'll check first thing when I get home tonight!

Update; I do know it is a RM2620 installed 7/2007...looks like it is NOT on the list?

Can anyone confirm?

Bill

You are safe for now Bill, RM2620 is not on the list. Enjoy your trip!