My original 20 year Dometic refrigerator died. Knowing I could replace it myself, I ordered what I thought was a new dometic model RM2820RX from the place that could get it to me the quickest which happened to be Amazon.
Received the replacement on time for my vacation, my wife helped me lift the new unit into the motorhome. Once it was inside I started to unpack the shipping wrapping. Once unwrapped I noticed some weird foil tape. Curiosity got the best of me, and I peeled back some of the tape to reveal the work "issue" in black marker.
After removing all of the foil tape I noticed the words “Scrap Line 3 9-12-11 Foaming Issues”
After sharing the pictures with Dometic they agreed to replace it under warranty.
Yeah, amazon was willing to ship out a replacement but i wasn't will to risk getting another scrap yard model when dometic was willing to replace it with legit new stock and do the replacement for me.
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