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Old 10-12-2008, 05:33 PM   #1
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Your card has been restricted

We returned today from a week-long, 1300 mile round-trip to Disney World in Florida. Great fun was had by all in what is our fourth trip to where "Dreams come true" in my '67 Overlander towed by the mighty '84 Suburban with it's carbureted 454.

Checking email after we got home, there was a note from our credit card's fraud division, "Your credit card has been restricted. Call [BR-549]...

Apparently, that last $100 fuel stop was too much for them to handle on top of everything else we had charged at the Magic Kingdom.

Although we had backup credit cards with us, I'm glad we had no credit problems on the road. Everything's okay now - Kim called the number & explained that the Burb's 40 gallon tank gets pretty thirsty on the open road...

Tom
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Old 10-12-2008, 05:52 PM   #2
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We had the identical problem with our card--the very first time we filled the truck and van's tanks. They couldn't seem to grasp the concept of traveling, and the vehicle(s) you are driving requiring the occasional fuel stop...
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Old 10-12-2008, 05:58 PM   #3
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Same thing happened to us the first time we took the trailer to CA. On the third day of our trip we went to breakfast and our card was rejected. We used the backup card and when we got home we called the CC company and sure enough they had locked it down because of suspicious activity. It's not suspicious, it's called a vacation! Is that really that unusual?
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Old 10-12-2008, 06:01 PM   #4
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Same thing happened to us the first time we took the trailer to CA. On the third day of our trip we went to breakfast and our card was rejected. We used the backup card and when we got home we called the CC company and sure enough they had locked it down because of suspicious activity. It's not suspicious, it's called a vacation! Is that really that unusual?
It is to the people in third-world countries that never get one. They also seem to be the ones you talk to when you try to get your card use back again.
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Old 10-12-2008, 06:08 PM   #5
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When I first started driving a big truck, I used my oil company credit card to charge diesel fuel on and they immediately stopped honoring it when I charged over $1000 for diesel in a month's time, even though I was never late with a single payment for the 10 years previous that I held that card. I cancelled it immediately and got a competitor's card and used it for years afterward, and I bought my diesel from them too. I guess some people just don't really understand the concept of a business.
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Old 10-12-2008, 07:13 PM   #6
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Here's what to do

I had a similar thing happen to me when I started driving over the road. I had to call the 800 number on my card to get it reactivated. The operator told me in the future I should call before leaving to let them know it's me using the card all over. Now that I full time, there's one card I use just for traveling around the USA. This card has a low available limit incase it gets lost or stolen. I keep the 800 numbers to my other 2 cards handy should I need to make a large purchase or (gasp) need repairs.
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Old 10-12-2008, 07:35 PM   #7
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I always call my credit card company and tell them when and were I would be traveling and using their card. They'll make a note on your account. If you have to make a large purchase while away call them before you make it (if you can). They have some good advice to protect your card, just give them a call.
They told me to write 'Check for I.D.' next to my signature on the back.
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Old 10-12-2008, 07:51 PM   #8
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I guess some people just don't really understand the concept of a business.
We have had our card locked down for buying toys from our overseas suppliers also. Although we do this regularly, and we have asked them to put a note on our account that that is a normal activity, they did it everytime for a long time. I don't know if Dave finally switched to another card or if he just got used to dealing with it and calling the CC company every time!

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They told me to write 'Check for I.D.' next to my signature on the back.
We recently opened a retail outlet for our store and I see quite a bit of this. Some people thank me when I ask for ID, some just sigh and get in a huff, and I'm like - well you're the one who wrote it on the back of your card
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Old 10-12-2008, 08:04 PM   #9
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This reminds me of the time when one of our tugs, enroute from Puerto Rico back to the States, ran low on fuel due to a heavier than planned tow. The skipper pulled in to a dock in the Bahamas and used his company credit card to purchase 15,000 gallons of fuel. All it took was a call from the credit card company to our office! That was in the '70's when credit card companys still had operators in the U. S.!
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Old 10-12-2008, 08:07 PM   #10
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We use a Discover for our primary purchase card, and Discover has an itchy finger when it comes to "suspicious activity".

We had our card number stolen at food place by the server. 3 hours after we ate, we got a call about several attempted cash withdrawls against the account at Wal-Mart, Target, or someplace like that. Obviously, a well-organized outfit.

We don't mind the inconvenience since we have alternatives to Discover. If it *really* bothered us, we'd simply carry cash... and firearms.

Tim
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Old 10-12-2008, 09:44 PM   #11
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I always try to remember to call them when we are to be traveling. It only makes sense - we want them to help detect fraud, and out-of-area purchases should be a red flag.

Pat
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Old 10-12-2008, 10:00 PM   #12
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Quote:
Originally Posted by Ike T View Post
We use a Discover for our primary purchase card, and Discover has an itchy finger when it comes to "suspicious activity".

We had our card number stolen at food place by the server. 3 hours after we ate, we got a call about several attempted cash withdrawls against the account at Wal-Mart, Target, or someplace like that. Obviously, a well-organized outfit.

We don't mind the inconvenience since we have alternatives to Discover. If it *really* bothered us, we'd simply carry cash... and firearms.
Tim

Funny how far cash,gold and a firearms will get you in this world.
When they take away our guns,there will be peace on earth.....
THEIR big piece and the TINY piece they leave us.
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Old 10-12-2008, 10:22 PM   #13
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I've led group trips to Hawaii and, believe me, it is necessary to phone in advance when traveling 7000 miles away and expecting to rent 4-5 minivans. Okay, bad example...

Another thing I've heard is that hotels will lock up a damage deposit on your card and not necessarily release that from your credit limit after you've checked out. Did you stay at any megalomaniacal mouse campgrounds who might subscribe to big bidness? (sorry Minnie's Mate if I'm stepping on any toes ... but those feet have to have five toes to really, really be sensitive to these issues)
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Old 10-12-2008, 10:41 PM   #14
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Quote:
Originally Posted by halimer View Post
I always call my credit card company and tell them when and were I would be traveling and using their card. They'll make a note on your account. If you have to make a large purchase while away call them before you make it (if you can). They have some good advice to protect your card, just give them a call.
They told me to write 'Check for I.D.' next to my signature on the back.
When I was in business, we ALWAYS looked at the back of the card and checked for ID unless it was a regular customer whose card and face we were familiar with....most customers appreciated it, especially if they had "check ID" on the back of it. But unfortunately, even tho my own card says that, I have found that there are few places that even look at it. And after having had my card flagged more than once when I was traveling, we now notify the card companies that we will be on a trip before we leave. Saves a lot of hassle. But you know,I would rather have them flag it and go thru the hassle of get it reactivated than to just let large out of town charges go thru. At least I know then that the company is alert and watching for fraud.
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