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Old 12-12-2007, 01:20 PM   #1
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Thanks, OnStar

We had travelled close to 20,000 miles in 2007 with out a serious problem. Yesterday, we were 90 miles from home when the power to our wheels quit. We have OnStar, mainly because of health and age reasons, and yesterday it all paid off!

We were able to get well off of I-75 on the edge, thought a minute, then called OnStar. Less than one hour later we were being towed to a Chevy dealer.

The tow truck was enormus! When I went to climb in, I think my nose was level with the seat. He put a carrier under the front tires of our Avalanche, did some other things, and took off towing our Avalanche and Airstream. When we arrived at the Chevy dealer's lot, the tow truck BACKED the Airstream into a parking space. I had no idea that you could back a double tow. I know that I can't even back a single tow.

My husband rented a car and continued on to Jacksonville while I rented another car and returned home with our two Yorkies. The Av and AS are in Sarasota for now.


I know that we could have made the same arrangements without OnStar, but it was certainly worth it to us to have OnStar take care of it. We would have had to find a towing service and a place to take the Av and AS. The towing service was going to come back with a different tow truck if we weren't able to leave the AS at the Chevy place. We have a Hensley hitch so that could have been a problem but was not to the towing company.

We feel very lucky to have travelled so many miles this year trouble free.

Pat
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Old 12-12-2007, 02:18 PM   #2
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Hi Starflyte1,

Do you know yet what exactly went wrong with your truck?

Glad your experience wasn't all that bad.
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Old 12-12-2007, 03:58 PM   #3
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My husband just called and said what it was, but only the $3000 part stuck in my mind! I'll ask when he calls again.
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Old 12-12-2007, 04:18 PM   #4
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Quote:
Originally Posted by starflyte1
My husband just called and said what it was, but only the $3000 part stuck in my mind! I'll ask when he calls again.
G.M. Serta Transmission I'll bet....

Quite a story, glad all worked out well for you.

Sounds like you didn't have the GMPP extended warranty.
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Old 12-12-2007, 06:36 PM   #5
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I had no idea that you could back a double tow.
Very few folks can...and I'm not one of them!
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Old 12-13-2007, 06:15 AM   #6
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The repair man said the 4 wheel drive transfer box was shot. And we don't have an extended warranty. It would have been a good thing in this case, but average out all the years we have not had one, we are probably coming out ahead.
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