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Old 03-17-2009, 02:20 PM   #1
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Stranded in Tyler, TX

I left Texarkana Monday morning working my way home, San Antonio, after a nice week's stay in Memphis. I got off of I-30 onto US 271 driving towards Tyler, and then beyond. The sun was out for the first time in a week, and I had the windows down just enjoying the drive.

I was just outside of Tyler approaching their Loop road when the Excursion kind of paused. No bangs, pows, or hisses; not even a little smoke. I pushed down on the peddle, nothing there. Jest nothing. I looked around hoping for a driveway or something I could coast into. Nothing, the highway didn't even have a shoulder. I stayed in the right hand lane and coasted to a stop at the light. I tried to start it, it turned over, but still nothing. I just sat there watching the light change from red to green; over and over.

I have Good Sam Emergency Road Service, and called them on my cell. I explained the problem, and after answering numerous questions about the trailer and the Excursions asked me to hold. When she came back on she said that I was less than 9 miles from the local Ford dealer, and there was a Good Sam rv park close by. She said that she had talked with the Ford service guy, and he was expecting me. Then she told me that she'd made a reservation for me at the rv park, but that I should call to confirm when I had the chance. She also had called the Tyler police to notify them that I was disabled on the road. About 5 minutes later I saw the police car behind me with lights flasching. Thirty minutes later two tow trucks arrived for the Excursion and the trailer. The Ex went to Ford, and the trailer and I went to the Whispering Pines RV Park. I took care of the paper work, and the tow truck driver backed the trailer into it's slot.

I noticed that I felt calm, and was amazed because I generally I'm not more often I'm tense and on edge. I had had time to realize just how much worse it could have been. It could have died where there was no cell service, or it could have died in the middle of one of the small towns I had driven through - two lanes and a curb. At the RV park a guy had even walked up, after the trailer was parked, and offered to take me to get groceries if I needed. Wow. I took him up on it because since I had no idea how long I'd be staying here I would need to get a few things.

I talked with the Service guy, and he said he understood my plot and would get to the Ex as soon as he could. He already had all of my warranty data, and said that when they could get a diagnostic run he would be able to give me a time line. This morning he called and said they had the Ex in a service bay, and would call with the results when he had them.

So here I am in the trailer, clueless for now. Grateful as well, for a lot of things, but a lot of it goes to my spending the 100 or so bucks for the road service. I know a lot of people don't like ERS policies in general, and some may not like Good Sam in particular - and that's just fine with me. All I know is that, for me, Good Sam got me out of a crack in a very professional and courteous manner. Everything they did cost me zilch over the cost of the contract. Now, I just need some not so bad news from the Ford dealer.


__________Tom
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Old 03-17-2009, 02:28 PM   #2
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What is a magnaflow? Adios John
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Old 03-17-2009, 02:29 PM   #3
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Sorry to hear about your problems on the road...but Good Sam came through...that's great! Good luck with getting everything figured out...keep us posted!
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Old 03-17-2009, 02:32 PM   #4
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Mine, 2004 Excursion 6.0, did the exact same thing Friday. The ABS light came on then the gauges went to zero and then it stopped. After 10 mins. it restarted ans I drove 1 mile and it died again.

The alternator had died and once the batteries dropped below the min. for the computer the truck stopped.

The shop fixed it without calling me before proceeding and installed a stock 110 amp alternator. Had I had a chance I would have had them install a 190 amp alternator since this is the second one in less than 25,000 miles.
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Old 03-17-2009, 03:57 PM   #5
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What is a magnaflow? Adios John

John, magnaflow is an exhaust system. It could cause a discussion with the dealership. A forum member has reminded me that there is a federal court case that dealt with an after market product, and it's impact on a warranty. I found the case and it states that only that part of the warranty that directly ties to the change may be voided. So, I'll address that when the time arrives.

_______Tom
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Old 03-17-2009, 04:04 PM   #6
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Glad you are safe and not sitting beside the road. Hope it is something simple and you can get back on the road soon.
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Old 03-17-2009, 04:18 PM   #7
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Glad things went smoothly in spite of your dilemma. It is nice to hear that!

I hope the Ford dealer can get you on your way without a major cost setback.
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Old 03-17-2009, 09:11 PM   #8
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Good ending

The ford dealer called & the Ex is ready to go. It seems that an oil pressure something, something went out. They had the part, and I'm good to go. The part's covered under my warranty, so I'm out the door for $100.

I should be able to leave tomorrow sometime. Glad this experience is just about over.


__________Tom
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Old 03-17-2009, 09:26 PM   #9
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Tom,

Sorry you had problems... glad it is working out OK. Hope the rest of your stay in Memphis with your son went well.

I too have had good experiences with Good Sam ERS the one time I have needed them...
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Old 03-17-2009, 09:35 PM   #10
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Tom,

Sorry you had problems... glad it is working out OK. Hope the rest of your stay in Memphis with your son went well.

I too have had good experiences with Good Sam ERS the one time I have needed them...
Reday, The rest of the stay in Memphis was nice. Cold, gray & wet, but nice. I'm glad my stay in Tyler didn't linger any longer. I was having a hard time ignoring that rack of Central's ribs in the freezer. Now there's a good chance my DW will get a taste.

__________Tom
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'04 34' Classic S/O lounge, dome king, twin a/c, faux fireplace to keep the wife warm , equa-li-zer, prodigy, 4 birds, dog - no kids allowed!

'05 Excursion 4x4, 6.0 PSD, magnaflow, helwig anti-sway, air lift springs.
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Old 03-17-2009, 09:53 PM   #11
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Quote:
Originally Posted by Stream 1529 View Post
The ford dealer called & the Ex is ready to go. It seems that an oil pressure something, something went out. They had the part, and I'm good to go. The part's covered under my warranty, so I'm out the door for $100.

I should be able to leave tomorrow sometime. Glad this experience is just about over.


__________Tom
The oil pressure sender (sensor) lets the computer know if there is no oil pressure. The computer then shuts off the fuel pump to minimize engine damage. Obviously when it fails, the computer thinks there is no oil pressure, with predictable results.
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Old 03-17-2009, 10:40 PM   #12
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Stream 1529,
I have the exact model Excursion. I was wandering what mileage you get while towing?
Glad everything turned out OK!
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Old 03-17-2009, 10:58 PM   #13
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Tom - Sorry to hear about your problem, but glad to know that Good Sam was there for you. I like Tyler and spend time there now & then. But under your circumstances, I'd guess your glad to be heading home.
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Old 03-18-2009, 07:57 AM   #14
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Tom - Sorry to hear about your problem, but glad to know that Good Sam was there for you. I like Tyler and spend time there now & then. But under your circumstances, I'd guess your glad to be heading home.
Jim
Jim, my wife grew up here in Tyler. She was telling me of places I should go, until she remembered I didn't have any transportation. Ford picks me up this morning, and I'm on my way home.

It's funny, I have been planning trips for ever, and a part of the plan is the return home. So the plan is in my mind, and until I reach that part of the plan I don't even think of home. When I get to that point to return, something clicks in my mind and I'm ready to get home. I've had a great trip, but I am ready to get home.


__________Tom
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'05 Excursion 4x4, 6.0 PSD, magnaflow, helwig anti-sway, air lift springs.
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