Road side assistance

[mwilliamsmd]

Coach-net vs Goodsam..... AND GO!!!!

[AWCHIEF]

5 years with GoodSam. No complaints.

[SteveSueMac]

Originally Posted by AWCHIEF

5 years with GoodSam. No complaints.

Have you had the need to use them? I have them too but hard for me to judge since (knock on wood) I haven't needed them.

[mwilliamsmd]

I've had Goodsam, never used them. Getting new AS comes with Coach-net for 2 years

[Ted S.]

The Coachnet coverage that comes with a new Airstream is pretty bare bones. I upgraded to the top level Plan which meant I had to cancel the free service and pay for the new on which was somewhere south of $150.

Never used it, not sure why I chose Coachnet but I think I read some good things about them. My plan covers the TV which is important to me.

[Mrjkq]

Used both over the last 10 years. Both are good but I found coach net is more efficient with diagnostic advise.

[Airtandem]

I had a flat in downtown Houston on my truck. I called GS and they said that help would be there in 30 minutes. In the meantime I got the spare on and cancelled the call.
Mike

[Rocinante]

We use AAA Premier RV. After they helped us out quickly with a trailer issue early on, even before we upgraded to the RV coverage, we became customers for life. Coach Net was completely uninterested in helping us in that instance, even though we allegedly had coverage.

So, we use the plastic Coach Net card to help pry open the occasional sticky window and subscribe to AAA Premier RV.

[mwilliamsmd]

anyone know what the additional cost to add RV&camper coverage to AAA is?

[Protagonist]

In Louisiana at least, Good Sam is AAA. Good Sam doesn't provide their own service, they subcontract it out, and AAA Roadside Assistance is the sub.

The one time I had to call Good Sam Roadside Assistance when my Interstate's starter failed, the call was answered by a AAA dispatcher, and the truck sent out was a AAA-affiliated tow truck. In fact, when I first called and the dispatcher answered "AAA roadside assistance, how may I help you?" I thought I had a wrong number programmed into my smart-phone. I pulled out the GS card and manually dialed the number on the card, and got the same dispatcher.

Good thing I was home at the time, because the tow truck arrived two hours later than promised. Since I was having the Interstate towed to the Mercedes dealer in Baton Rouge, they got a tow truck from Baton Rouge to come to New Orleans to get it, rather than getting a New Orleans truck to go to Baton Rouge and come back empty. Since the tow truck had to either come empty and go back loaded, or go loaded and come back empty, it would have been the same round trip distance either way. But I guess the dispatcher didn't realize that.

[Rocinante]

Originally Posted by mwilliamsmd

anyone know what the additional cost to add RV&camper coverage to AAA is?

For AAA WA it costs $36 to add RV to AAA Premier. https://www.aaawa.com/membership/?tag=banner

The cost may vary by state, I guess.

[ROBERTSUNRUS]

Hi, I have had AAA for many years and haven't called them for about ten years and it wasn't for my car when I did. I had Ford for my Lincoln while under warranty, I had BMW for my wife's car, and I have Ford again for my new truck. I have never used any of these yet. I thought it was a good idea to have Good Sam road side assistance for my Alaska trip and it was at a good price at the time. My Lincoln and trailer were getting older so Good Sam seemed like a good idea. I never needed it either.


My brother had Good Sam for his older motorhome and a one time tow was well worth it for him.

[AWCHIEF]

Originally Posted by SteveSueMac

Have you had the need to use them? I have them too but hard for me to judge since (knock on wood) I haven't needed them.

Not for the trailers. Used their no extra cost lock out service for the Jeep. Took about 30 minutes to get someone to me. I just renewed. We have a new Camping World so decide to give them a shot at the renewal. I was their first in house renewal. Sort of confused them so we got on the phone to Good Sam. I ended up getting a two year renewal for less than the asking cost of one year.
It is like any insurance, you hope you never have to use it but nice to know you have it just in case you do.