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Old 03-12-2012, 04:07 PM   #15
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Reading this me makes me feel weak.

My thoughts, exactly. A 2011 trailer.



Maggie
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Old 03-12-2012, 04:20 PM   #16
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Good spot at the terra port

Hope you got a good spot at the terraport.....it was pretty confusing if I remember correctly......wish you good luck on your repairs......good to have things fixed correctly. paula
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Old 03-12-2012, 05:29 PM   #17
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Thanks!

We had dinner at the Heidout, great bar food...

Stacey even got some takeout from there
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Old 03-12-2012, 05:44 PM   #18
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Thumbs up

Good idea to combine the warranty, and extra work with a trip. From what I've heard, and read here, they do top notch repairs and modifications at Jackson Center. I've found the people of JC to be wonderful, and nearly everyone I met has, or had, some connection to Airstream.
Best of luck.
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Old 03-12-2012, 05:57 PM   #19
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JC is definitely the place to get work done if you live close or are "passing thru".

We live about 100 miles away and we have used JC three times for warranty work and modifications.
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Old 03-12-2012, 06:54 PM   #20
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How can I be positive about a nearly new trailer with soft floors that sound like they need replacement? Oh, the service center does good work; my lips are sealed about the factory.

Sounds like there are a lot of leaks to find. Looks like you be there a while and I hope you leave as happy as Shane.

Since you live in a much colder climate than Shane, if you have vinyl sheeting, it will probably develop humps in it over time since they do not provide for expansion and contraction when they install it. Ask about tiles or planks and suggest they leave expansion space around the edges and put in trim to cover that space.

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Old 03-12-2012, 08:11 PM   #21
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I had our floor replaced at JC two years ago. We thoroughly enjoyed the experience. It was expensive, but we were glad to have the floor fixed.

http://www.airforums.com/forums/f456...ter-59831.html

What I never found out, though, was what did the seal around bottom seam look like that would have allowed the water to intrude and cause such damage. If you have a chance, and are staying in the local area, visit the repair job frequently. Ask questions about why things happpened. Take pictures. Report back. Many of us would like to learn about what things we should look for.
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Old 03-12-2012, 08:39 PM   #22
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We are staying for a couple days, then have to leave it.. Will do my best to get in there as much as possible

Mine is warranty, but can you give us an idea what a floor replacement will cost in the future?
Was it a full shell off floor replacement btw?
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Old 03-12-2012, 08:46 PM   #23
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All furniture has to be removed from the trailer. All of the lower aluminum panels in the interior have to be removed. Then the floor is cut out. and new wood put in. I think ours required 52 labor hours. The trailer was in the repair bay for 6 days. They can tell you what the current labor rate is currently and you can do the math. Additionally, we had to buy new floor covering since we had carpet....much of it stained and damaged, especially the portions hidden under the furniture with no chance to dry out. We replaced with vinyl.

And...no, it was not a complete floor replacement. Just bad spots. I would guess about 1/4 to less than 1/3 of the floor.
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Old 03-12-2012, 09:35 PM   #24
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How can I be positive about a nearly new trailer with soft floors that sound like they need replacement? Oh, the service center does good work; my lips are sealed about the factory.

Gene
It's difficult Gene, but we can try.

It's hard to believe just how different the two sides of the factory are.

I'm just happy I was able to repair all our leaks before they did any serious damage.

The rest of our substantial warranty list was taken care of right here on the pad with parts supplied by JC. (no dealer in NYS)

It's unfortunate that the concerns you listed were not taken care of before the coach left the Factory or at the dealer PDI.

Hope all goes well for you Andrew, post progress and take pic's.


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Old 03-12-2012, 09:35 PM   #25
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Thanks a ton for the info TankerIP.
Helps with future planning...
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Old 03-12-2012, 09:37 PM   #26
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Thanks Bob, I hope I get mine all taken care of too!

Hopeful tomorrow will go well...

Hoping they don't just say the floor moving is normal and refuse to fix it ;(
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Old 03-12-2012, 09:44 PM   #27
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Thanks Bob, I hope I get mine all taken care of too!

Hopeful tomorrow will go well...

Hoping they don't just say the floor moving is normal and refuse to fix it ;(
Just put your foot down....hard. sorry couldn't resist.

Really, be firm but do it softly!

Bob


'ya know maybe these Fourm work orders can make a difference....let's hope.
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Old 03-12-2012, 09:48 PM   #28
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Lol, thanks made me laugh!
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