Reply
 
Thread Tools Search this Thread Display Modes
 
Old 02-26-2012, 07:27 PM   #43
2 Rivet Member
 
HankO's Avatar
 
1997 28' Excella
Eden , Utah
Join Date: Apr 2008
Posts: 70
Glad you made to JC ok. I also need to make a pilgrimage there to fix 15 yrs use and apparently a design flaw with my Excella.

One thing that bothers me that I see owners complaining about repeatedly in these forums is that the leakage problems with Airstreams continues to plague owners, especially floor rot for one reason or another, what is going on here? I would think JC would know exactly what is going on with these leakage issues and would stop it from the beginning. I mean after all, how many trailers does JC need to fix that have the same problems over and over again in order to stop it from ever happening to begin with. Even my unit that is 15yrs old has had leakage issues somewhere along the way (before I purchased it), that has virtually destroyed my drapes on the roadside of the living room and caused some bulging in the interior ceiling. I don't know why they can't put some kind of rubberized membrane over the framing to seal out moisture. I have a rubberized membrane on a 20 year old camper I own (Western Wilderness), and It has never leaked and I have never covered it.

Sorry about the ranting, but it just continues to amaze me after all these years of manufacturing a great product that we are still addressing the same issues with the Airstream, and it contiunes to plague us owners. It makes wonder whether it isn't a "Grand Design" in the first place.

Also you might want Airstream to look at your TV / Trailer setup, it does look like it is leaning a little low on the back. If they can't level it out, I'm sure they will give you some great suggestions.

I hope your issues are resolved completely and have safe journey home.

Hank
__________________

__________________
HankO is offline   Reply With Quote
Old 02-26-2012, 08:02 PM   #44
Rivet Master
 
Gene's Avatar
 
2008 25' Safari FB SE
Grand Junction , Colorado
Join Date: Sep 2007
Posts: 10,842
I looked some things up. The "classy" restaurant in JC is the Cafe Verandah. It is in a Victorian house on the south side of the highway. It is walking distance.

I could not find the place we ate at in Sidney. I recall coming into town on state highway 47 and going to the town square. It was just before it. There is a restaurant there called the Spot. It has been there for many, many years and looks interesting; I don't know anything about the food.

Gene
__________________

__________________
Gene is offline   Reply With Quote
Old 02-27-2012, 10:54 AM   #45
A.K.A "THE STREAM"
 
THEPILL's Avatar
 
2010 25' FB International
Arlington , Texas
Join Date: Dec 2009
Posts: 1,285
Images: 4
Well woke up extra early this morning and wanted to be on time. Was sitting in my truck waiting for the service doors to open at 6:15....even though I knew they opened at 7. I walk in at 7:00 and meet Paul, my tech. Spoke with Jim and Rick...super great guys. I mean really do treat you well. I was grinning ear to ear just to be inside such a magical place. You guys know that's where magic happens right? I believe it does.
So I hung around the lobby and kept peeking by out the window towards the service bays and Paul was working away.....here is a picture I took.



Then I talked ore with Paul as he was working. Very nice man. So I snapped a picture of the front side of my Airstream ..among others...




So I went and waited again in the waiting room,....but the next time I came out I was there for the "unveiling"

Warning! Graphic pictures ahead. If you are in least bit queezy, do not continue reading this thread.......

YOU HAVE BEEN WARNED,,,







Can you handle it?.....more.?

Ok one more."......



I could smell the musty odor. Not too strong though.

The end result is...wood is salvageable. Not going to replace. BUT, they are going to replace the floor covering. Which is going to require a full gut. Everything is going to be removed and a new floor will be laid. Bad news is maybe Monday or Tuesday next week....slim hope for Friday.

So I'm in a hotel, for the next 5 days..or until they can get my bed out and then back .

I'm not unhappy. I feel honored to have been to Airstream, always wanted to go, and meet some of the magicians that work there. Great people who treat you friendly and like you really matter. First Class all the way.

next posts will be about the progress and someof the interesting things in the lobby,..aka ,..waiting area.

Be patient,....LIFE IS GOOD!


Shane
__________________
http://i52.photobucket.com/albums/g2...h_postcard.jpg

"Stay Thirsty My Friends"

Tow Vehicle" 2011 Superduty Diesel!!"

TAC ID TX-1432
THEPILL is offline   Reply With Quote
Old 02-27-2012, 11:16 AM   #46
Rivet Master
 
Silver Otter's Avatar

 
2011 31' Classic
Nellysford , Virginia
Join Date: Mar 2011
Posts: 979
Images: 6
Blog Entries: 1
Shane,
Nice post! Paul was the tech for us last Spring. He did a great job on all our little things, and stayed in touch with us during the process via cell phone and in person. Glad to hear you're getting it done right the first time. Get out and enjoy the history in the area.
__________________
Greg and Linda Heuer
2011 31' Classic Ltd. - The Silver Otter III
2013 GMC Denali 2500HD 6.6 DuraMax
TAC VA-18 | WBAC 1927 - Shen. Valley Unit 149 | AIR 53869
https://www.linkedin.com/in/gheuer
Silver Otter is offline   Reply With Quote
Old 02-27-2012, 11:17 AM   #47
Rivet Master
 
clancy_boy's Avatar
 
2003 22' International CCD
Kiln , Mississippi
Join Date: Dec 2005
Posts: 2,780
Images: 8
NOT going to replace the wood? Really? You are a much better person than I - I hope it all works out for you in the future.

Mold inside the walls? Insulation wet?
__________________
Michael & Tina with Layla and Preston BZ
The family has grown.
2003 22' INTERNATIONAL CCD
clancy_boy is offline   Reply With Quote
Old 02-27-2012, 11:25 AM   #48
Rivet Master
 
Gene's Avatar
 
2008 25' Safari FB SE
Grand Junction , Colorado
Join Date: Sep 2007
Posts: 10,842
That is gross Shane. It is a lot worse than my floor. I am taking up the vinyl to replace with a new floor.

First of all, there are leaks that have to be fixed or this will happen again. One place to check is the awning mounts—I have a leak showing up just below that. But, the windows and around the doors are also likely culprits. Front and rear panos are a frequent problem.

Second, I am not taking out the cabinets. I did remove the dinette seat next to the door. If they put down a new sheet of vinyl with the cabinets and partitions on it, the expansion/contraction cycle may cause the vinyl to develop humps. The vinyl or other flooring will do that when the trailer contracts during a cold winter. I don't know the lowest temps seen in the Dallas area, but this can happen when temps go below zero. Maybe it will not be a problem for you. But if you put in planks or tiles, they can be lifted up easier so you can look at the subfloor. I am using "loose lay" planks by Karndean and leaving about a quarter inch expansion/contraction zone around the edges. I will secure the planks with Velcro and removable spray glue. I will put trim over the expansion spaces. I know Airstream has installed laminates in trailers at the service center and that may be a reasonable alternative.

Third, are they sealing the plywood to reduce future damage? Some people use epoxy paint especially if there are any weak spots. Then exterior polyurethane on top of that. I will be using just polyurethane.

Fourth, are you sure there is no rot where the subfloor goes under the inner skin?

Fifth, looks like that black stuff is mold. How are they going to get rid of that?

Now you can wonder what is under the carpet in the front. I have a water stain to the immediate rear of the door and one near the sink, apparently from a leak from the sink drain. I am afraid to look under the carpet.

While your trailer is out of warranty, no trailer should have leaked like yours has. It is not that far out of warranty and seeing all those water stains and the possible mold, this has been going on for a long time. Talk to the customer relations people, ask for the boss, and suggest that if the trailer had been sealed properly this should not have happened. You live in drought country; imagine how bad it would have been had you lived somewhere else. Ask for some consideration or that they cover the whole thing. They have done it before for individuals.

Gene
__________________
Gene is offline   Reply With Quote
Old 02-27-2012, 11:51 AM   #49
Rivet Master
 
Florida 55's Avatar

 
2008 27' Safari FB SE
Pfafftown , North Carolina
Join Date: Jul 2010
Posts: 821
Images: 38
Blog Entries: 4
Jackson Center Service

Shane,

Looking at your photos, I believe my trailer is in the bay next to yours (I can tell by the spare tire with the green tape on top). It is a 27FB Safari with Kiwi interior. My floor did not look quite as bad as your in terms of the size of the area affected by water intrusion, although the rot had progressed to the point where the table leg punched through the vinyl into the plywood. When I left they were planning to replace the plywood as well as the vinyl floor. If you have a chance, take a look at mine and let me know how it is progressing. Jim is the technician working on it.
__________________
Chuck
Airstream - 2008 Safari 27FB SE (Sweet Pea)
TV - 2011 Ford F250 Lariat, 6.7 Diesel, 4X4 (Brutus)
TAC FL-55 | WBCCI 3823 - Unit 12 | AIR 48265
Florida 55 is offline   Reply With Quote
Old 02-27-2012, 11:51 AM   #50
CLOUDSPLITTER "Tahawas"
 
ROBERT CROSS's Avatar

 
2003 25' Classic
Zanadude Nebula , WNY
Join Date: Jun 2007
Posts: 11,153
Images: 1
Thumbs up

Quote:
Originally Posted by clancy_boy View Post
NOT going to replace the wood? Really? You are a much better person than I - I hope it all works out for you in the future.

Mold inside the walls? Insulation wet?

Shane,

Glad your trip went well.

Maybe it's just the photo's but the floor,(wood) does look a little iffy. On edit...A LOT iffy!!!!

Our trunk floor took three days to dry enough to install the modular plastic flooring.




It really should be thoroughly dried and hopefully sealed before the new topping is applied.

Are you comfortable that all the leaks have been addressed properly?

I just read Gene's post and he has expressed some of my concerns and did a much better job doing so.

Please be firm but agreeable, (maybe even as a last resort), offering a 50/50 split on any work you feel is needed but not included.

All the AS World is watching, use this thread to your advantage.

Good Luck!!

Bob
__________________
PFC.....

“After all these years the reason I continue to love Thanksgiving.....I still sit at the kids table.”
RLC

Sandra wanted to go to Cleveland on vacation,
but I’m the Husband, so we went to Cleveland.
RLC
ROBERT CROSS is offline   Reply With Quote
Old 02-27-2012, 12:02 PM   #51
Rivet Master
 
Lily&Me's Avatar

 
2006 22' Interstate
Normal , Illinois
Join Date: Jan 2009
Posts: 13,569
You know, your friends here are steering you correctly.

Even to me, the near-unknowing, there was a lot of moisture seeping into your very new trailer. You can't be out of warranty that long and this cannot be chalked up to normal wear and tear.

Our seriously annoying and prolonged leaks around the vent fan and black tank vent were from bad initial installs. There are perhaps hundreds of complaints on this forum from others about the same thing. These are design flaws or flaws by design, which they are not remedying over time.

Put your foot down and insist they deal with this properly.


Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚❤️
Lily&Me is offline   Reply With Quote
Old 02-27-2012, 12:11 PM   #52
CLOUDSPLITTER "Tahawas"
 
ROBERT CROSS's Avatar

 
2003 25' Classic
Zanadude Nebula , WNY
Join Date: Jun 2007
Posts: 11,153
Images: 1
Thumbs up

Quote:
Originally Posted by doug&maggie View Post
You know, your friends here are steering you correctly.

Put your foot down and insist they deal with this properly.
Maggie
What Maggie said times 10.

This thread has the potential to be one of the best things thats happened for current and future AS owners in a very long while.

15 members and 25 guests!!!!

Bob
__________________
PFC.....

“After all these years the reason I continue to love Thanksgiving.....I still sit at the kids table.”
RLC

Sandra wanted to go to Cleveland on vacation,
but I’m the Husband, so we went to Cleveland.
RLC
ROBERT CROSS is offline   Reply With Quote
Old 02-27-2012, 02:02 PM   #53
A.K.A "THE STREAM"
 
THEPILL's Avatar
 
2010 25' FB International
Arlington , Texas
Join Date: Dec 2009
Posts: 1,285
Images: 4
I'm going back in the morning...to check the progress. I want to see the whole floor with furniture removed. I'm already out fuel,now 5-8 nights of hotel fees...close to 1500.00 bucks....not to mention food,time lost from work,,etc...I'm not halving anything.

I'm just going slow and gonna think before things get put back together.

Thank you for all the advice....I have been told by several people in my life I take things too relaxed sometimes.

I might need a advisor representative standing next to me when I get back there....


Shane
__________________
http://i52.photobucket.com/albums/g2...h_postcard.jpg

"Stay Thirsty My Friends"

Tow Vehicle" 2011 Superduty Diesel!!"

TAC ID TX-1432
THEPILL is offline   Reply With Quote
Old 02-27-2012, 02:15 PM   #54
CLOUDSPLITTER "Tahawas"
 
ROBERT CROSS's Avatar

 
2003 25' Classic
Zanadude Nebula , WNY
Join Date: Jun 2007
Posts: 11,153
Images: 1
Thumbs up

Quote:
Originally Posted by THEPILL View Post
.......etc...I'm not halving anything.
I might need a advisor representative standing next to me when I get back there....
Shane
Just take your laptop with you, open on the Forums.

Feel your pain Shane.

Best of luck..

Bob
__________________
PFC.....

“After all these years the reason I continue to love Thanksgiving.....I still sit at the kids table.”
RLC

Sandra wanted to go to Cleveland on vacation,
but I’m the Husband, so we went to Cleveland.
RLC
ROBERT CROSS is offline   Reply With Quote
Old 02-27-2012, 02:28 PM   #55
Rivet Master
 
wheel interested's Avatar
 
2007 23' International CCD
Lapeer , Michigan
Join Date: Oct 2003
Posts: 7,039
Interesting thread and useful for newbies to see the service bays and hear first hand of your impressions and experience. Glad you made it to the mothership. You are in good hands. Keep the pictures coming. Did you go on the factory tour yet? You know you can ask whatever questions or spend extra time in the manufacturing area of your interest? Each day (tour) can be different. Have you seen the new models? Are there any of the European units (those not available for US purchase,) those always interest me, those and the really BIG DAWGS (30-34') ?! Meet anyone from AIR in the terraport?
__________________
Caroljb



photography
wheel interested is offline   Reply With Quote
Old 02-27-2012, 04:38 PM   #56
A.K.A "THE STREAM"
 
THEPILL's Avatar
 
2010 25' FB International
Arlington , Texas
Join Date: Dec 2009
Posts: 1,285
Images: 4
Here is an interesting thing in the waiting room....A Motorcycle, made by Jesse James, from wet coast choppers...along with the story,,,







Just awesomeness!!

I really do love this place.

Shane
__________________

__________________
http://i52.photobucket.com/albums/g2...h_postcard.jpg

"Stay Thirsty My Friends"

Tow Vehicle" 2011 Superduty Diesel!!"

TAC ID TX-1432
THEPILL is offline   Reply With Quote
Reply

Tags
floor, jackson center, rot


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
My journey to Airstream 'Mothership' THEPILL On The Road... 189 08-02-2017 08:04 PM
Airstream / Hensley / Tundra? davidmenges Towing, Tow Vehicles & Hitches 52 04-27-2015 01:12 AM
1965 Airstream Safari 22 Restored eBay Watch Airstreams on eBay 1 09-10-2012 08:54 PM
Cost to go from copper to PEX? CarrieSue Trailer Values 15 02-25-2012 09:19 PM
six wires in furnace location...what to do? pablobagus Electrical - Systems, Generators, Batteries & Solar 9 02-24-2012 08:17 PM


Virginia Campgrounds

Reviews provided by




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 05:46 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.