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Genconnex-incredible customer service
A few days before our first long trip, I purchased a Honda 2000 propane conversion from Genconnex. I tested it for literally two minutes, it worked fine, and off we went.
At our first stop in Shanendoah NP, the generator started sputtering and dying. I contacted Gary at Genconnex and he told me about the issue with the spark plug connection and how to fix it.
I tried it, and although it worked better, It continued to act up. Lucky for us, we were passing through the Boston area on our way to Maine. I contacted Gary, and he graciously met us at an I-95 rest stop and exchanged our generator.
Trip saved by his awesome customer service!
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