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07-24-2012, 08:36 PM
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#21
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Rivet Master
1988 25' Excella
1987 32' Excella
Knoxville
, Tennessee
Join Date: Oct 2010
Posts: 5,118
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Thanks for posting this. A little wake up call to pay attention. Utterly silly of CW to add that in. I was going to go to CW to get my axles lubed, but when my wife called them they were already adding a brake job on to the advertised price for doing the axle lube without even looking at the trailer. I ended up just doing them myself. Messy day.
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07-24-2012, 10:53 PM
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#22
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1 Rivet Member
Vintage Kin Owner
Noxon
, Montana
Join Date: Jan 2012
Posts: 11
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Thank you all, even those who missed my reason for posting: The mano y mano "I check my own tires" nohoper, for example...
At the time of payment, I objected to the charge and, after a brief but firm discussion (while one employee was rolling his eyes and another was attempting to convince me that the charge was reasonable notwithstanding the necessity for them to ensure the implied idea that the unit, under their care for related issues, was fit to travel in a safe and efficient manner with respect to the work performed, "they" removed the charge...I posted the invoice and discussion only as a warning for fellow moseyers...
I have found that I agree with Altenberg and believe there are only two things that can destroy a healthy man: love trouble, anger, ambition and financial catastrophe. And that's already four things, and there are a lot more...So, travel and enjoy...
Pecos
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07-25-2012, 07:02 AM
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#23
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Rivet Master
2006 23' Safari SE
Biloxi
, Mississippi
Join Date: Nov 2011
Posts: 8,278
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It was good that the charge was removed at the time, but maybe you should have reported that in your original post. It might have prevented the negative comments, etc. Your Camping World did do the right thing after you brought it to their attention.
__________________
MICHAEL
Do you know what a learning experience is? A learning experience is one of those things that says "You know that thing that you just did? Don't do that."
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07-25-2012, 07:09 AM
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#24
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Rivet Master
Currently Looking...
Mantua
, Ohio
Join Date: Jul 2005
Posts: 7,062
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AHH, the rest of the story! Jim
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07-25-2012, 09:13 AM
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#25
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Rivet Master
1978 31' Sovereign
Tampa
, Florida
Join Date: Mar 2012
Posts: 790
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Quote:
Originally Posted by AWCHIEF
Your Camping World did do the right thing after you brought it to their attention.
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Just my opinion, but the RIGHT thing to do would have been never to have attempted to gouge their customer in the first place.
It's not like every mechanic doesn't try to upsell you when you take your car in for an oil change, but to charge $45 to CHECK air pressure is absolutely absurd. I'm afraid I would have come over the counter upon seeing that charge.
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07-25-2012, 02:11 PM
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#26
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3 Rivet Member
1976 31' Sovereign
Bothell
, Washington
Join Date: Jul 2011
Posts: 176
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Note to self.... Bring taylormade with me when I buy my next car.
__________________
Did you want fries with that?
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07-25-2012, 02:37 PM
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#27
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Rivet Master
2015 25' FB Eddie Bauer
2013 25' FB Eddie Bauer
2012 20' Flying Cloud
Small Town
, *** Big Sky Country ***Western Montana
Join Date: Feb 2010
Posts: 2,860
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Quote:
Originally Posted by murreywalker
That was an unfortunate statement.
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Agreed ... it was a rip ... but they did the right thing in the end.
__________________
2015 25' Eddie Bauer Int'l FBQ / 2023 Ford Lightning ER
2022 Ford F350 6.2 V-8; equalizer hitch + Shocker air hitch
Honda Eu3200; AIR# 44105; formerly WBCCI 2015.1
Terminal Aluminitis; 2-people w/ 3+ dogs
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07-25-2012, 04:09 PM
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#28
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Rivet Master
2002 19' Bambi
Northwestern Ontario
, - on the backside of the map and just above the big green spot
Join Date: Nov 2003
Posts: 819
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Quote:
Originally Posted by Taylormade
Just my opinion, but the RIGHT thing to do would have been never to have attempted to gouge their customer in the first place.
It's not like every mechanic doesn't try to upsell you when you take your car in for an oil change, but to charge $45 to CHECK air pressure is absolutely absurd. I'm afraid I would have come over the counter upon seeing that charge.
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If they had found the air pressure low I wonder if there would have been a second additional charge to actually put air into the tire ....... .........
Jay
__________________
Bambi - 2002 (The Toaster)
Pathfinder - 2009 (The Buggy)
"I'm not young enough to know everything ....."
(Oscar Wilde)
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07-25-2012, 04:12 PM
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#29
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Rivet Master
1961 24' Tradewind
1969 29' Ambassador
1970 21' Globetrotter
Jamestown
, Tennessee
Join Date: Jul 2008
Posts: 1,783
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Camping World has certainly come along way since the days of $5.00 installation and ten cent a night camping at Beech Bend Park. Or maybe I'm just getting old
__________________
Rick Davis 1602 K8DOC
61 tradewind, plus a few others
13 Ram 2500 TD
99 Dodge TD 577K miles
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07-25-2012, 04:38 PM
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#30
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Rivet Master
Vintage Kin Owner
Lin
, Ne
Join Date: Dec 2009
Posts: 2,430
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Quote:
Originally Posted by RangerJay
If they had found the air pressure low I wonder if there would have been a second additional charge to actually put air into the tire ....... .........
Jay
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I wonder what they charge per cubic foot of air?
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07-25-2012, 05:31 PM
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#31
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2 Rivet Member
2002 30' Classic
East Central
, Alabama
Join Date: Aug 2006
Posts: 68
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Ridiculous - I'll never have them to check my tire pressure!
__________________
Curt, Joan and "BonJovi"
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07-26-2012, 08:42 AM
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#32
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Rivet Master
2023 16' Basecamp
Currently Looking...
Chgo. N.W. Burb's
, Illinois
Join Date: Nov 2006
Posts: 628
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Check Air ???
I remember when Gas Station's checked Air, Oil & cleaned Windows .then you got Green Stamps or Silverware etc. for 18.9-28.9 Better stop showing my age
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07-26-2012, 10:10 AM
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#33
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Master of Universe
2008 25' Safari FB SE
Grand Junction
, Colorado
Join Date: Sep 2007
Posts: 12,711
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I have gotten bitten by outfits like that CW when I was in rush to get out of the place and didn't notice some unauthorized or excessive charge like that (Big O, can you hear me now?), but I never go back when I discover it. Some people would not realize they were being overcharged—not everyone has a tire gauge or knows how to use it and what to do about low or high pressure. My father was a very smart man, but it took him a long time to realize you have to add oil to the car engine sometimes—that was back in the 40's and 50's when all cars needed to have oil added between oil changes (he didn't know about those either). Companies that take advantage of the mechanically distressed count on many people not asking about excessive charges.
Over the past 5 years, there have been examples posted on the Forum of problems with CW. I am forewarned and grateful to those who have taken the time to alert us.
I have bought products at CW because it is hard to get them elsewhere, but always look for alternatives first. I have no need to reward them for bad practices in the shop.
Gene
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07-26-2012, 10:24 AM
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#34
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Rivet Master
Currently Looking...
1984 31' Airstream310
Ajo
, Arizona
Join Date: Mar 2007
Posts: 7,649
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Quote:
Originally Posted by CrawfordGene
Over the past 5 years, there have been examples posted on the Forum of problems with CW. I am forewarned and grateful to those who have taken the time to alert us.
I have bought products at CW because it is hard to get them elsewhere, but always look for alternatives first. I have no need to reward them for bad practices in the shop.
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Well said, Gene. Hopefully, CW keeps an eye on this site and fires some beancounters.
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07-26-2012, 10:28 AM
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#35
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4 Rivet Member
2004 28' International CCD
Birmingham
, Alabama
Join Date: Sep 2007
Posts: 323
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Quote:
Originally Posted by Al - K4GLU
He got exactly what anybody who is too lazy to check their own tire pressure deserved.
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Just curious, are you a mechanic at Camping World? =D
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07-26-2012, 11:16 AM
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#36
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Master of Universe
2008 25' Safari FB SE
Grand Junction
, Colorado
Join Date: Sep 2007
Posts: 12,711
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Quote:
Originally Posted by Al - K4GLU
He got exactly what anybody who is too lazy to check their own tire pressure deserved.
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I agree it was a dumb thing to say, but we have all said dumb things, perhaps trying to be funny.
No need to pile on.
Gene
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07-26-2012, 11:20 AM
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#37
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4 Rivet Member
2004 28' International CCD
Birmingham
, Alabama
Join Date: Sep 2007
Posts: 323
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see =D
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07-26-2012, 12:45 PM
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#38
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Rivet Master
1991 34' Excella
Princeton
, New Jersey
Join Date: Aug 2003
Posts: 7,070
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CW has taken a page from the boating industry thinking that they can charge double or triple for anything as long as it is RV.
That is a misguided idea. Most can't haul your boat around to look for a better price but we can and should.
The last Chinese product, a water fill cap, I bought in Texas from CW did not fit and I returned it on the way home from Az
__________________
WBCCI 12156 AIR 3144 WACHUNG TAC NJ6
2004 Excursion 4x4
1991 34 ft. Excella +220,000 miles, new laminated flooring, new upholstery, new 3200 lbs axles
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07-26-2012, 03:40 PM
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#39
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2 Rivet Member
2003 30' Classic S/O
Battle Lake
, Minnesota
Join Date: Aug 2010
Posts: 41
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I am not a fan of Good Sam Enterprises or any of their brands (Camping World, Trailer Life, etc.). However, keep in mind that with any big company the level of service you receive at one location may not be the same at another. That store might have a short-sighted GM that pushed short term revenue over long term customers, a new tech trying to make his numbers, etc. Or, maybe this is standard operating procedure.
With that said, I no longer subscribe to Trailer Life, shop at Camping World or use the Good Sam roadside assistance. Ever since they started going over the top with their scare tactic advertising and fear mongering, I just couldn't continue to support their company. Weekly or more mail describing, in full color, all the misfortune that would befall me without their warranties, emergency assistance, etc. was just too much. /rant
-DK
__________________
AIR: 48965
TAC: MN-7
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07-26-2012, 03:55 PM
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#40
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Rivet Master
Port Orchard
, Washington
Join Date: May 2009
Posts: 4,463
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I belong to Good Sam, subscribe to Trailer Life, buy Trailer Life Campground directories, and have never had a problem with Camping World and buy most of my stuff from them, because they are close by. Their prices are far more resonable than any of the parts counters at the local RV dealers and the selection is extremely better. So I guess I'm just plain stupid.
Why does bashing different businesses seem to be so popular on the forums these day. This one started out with one bad experience, and now people are chiming in with things like, "I just don't like them because they are big" or words to that effect.
Do we need a separate thread to post positive experiences with them? I'm sure I'm not the only one.
Ken
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