Reply
 
Thread Tools Search this Thread Display Modes
 
Old 07-11-2013, 03:04 PM   #15
cwf
Rivet Master
 
cwf's Avatar
 
1999 34' Excella
Currently Looking...
Hillsboro , Texas
Join Date: Feb 2013
Posts: 5,936
Images: 2
What was fix?
__________________

__________________
Peace and Blessings..
Channing
WBCCI# 30676
cwf is offline   Reply With Quote
Old 07-11-2013, 03:20 PM   #16
4 Rivet Member
 
mgriffrus's Avatar
 
1974 29' Ambassador
Ruston , Louisiana
Join Date: Jan 2012
Posts: 320
Quote:
Originally Posted by cwf View Post
What was fix?
Nothing yet, as far as I know they haven't even pulled it into the shop.

I got upset all over again when I realized my grill/smoker is still in my parent's backyard. Ugh
__________________

__________________
mgriffrus is offline   Reply With Quote
Old 07-11-2013, 03:40 PM   #17
4 Rivet Member
 
Flying Gypsies's Avatar
 
2006 31' Classic
Archer , Florida
Join Date: Jan 2011
Posts: 292
Images: 7
We were on our way back from Niagara Falls for the 4th when our engine light came on- (2010 Dodge 2500 diesel)-the manual said that it may clear itself after a few cycles, and if it didn't, to have it checked. It also said that if it flashes, we needed to stop and get it checked immediately. It didn't reset itself after several start cycles, but it wasn't flashing. The light that was on looked like an engine. Anyway, we went on down the road to Staunton, VA, and called the dealership to say we would be visiting them the following day and they made an appointment to come in. It turned out to be the O2 sensor and was covered under warranty. I hope that yours is an easy fix too...
__________________
Flying Gypsies is offline   Reply With Quote
Old 07-17-2013, 05:39 PM   #18
4 Rivet Member
 
mgriffrus's Avatar
 
1974 29' Ambassador
Ruston , Louisiana
Join Date: Jan 2012
Posts: 320
Update!


Well, they finally rolled my truck into the shop today!

Yay!

Five minutes later they drove it out and had someone drive it around for fifty minutes. Told my wife "an hours worth of labor and its ready to be picked up"

The manually put the truck in regen mode (no cause as to why it wouldn't do it on its own) and cleared the codes and considered it fixed.

No sir.

Why is it broken? What caused the issue? I've still got questions.

Now, after a couple of hours they've decided to see why it's producing twice as much soot as its supposed to. They told us they're putting it on a rack and pulling exhaust off from turbo back. Then they would look at the turbo, and then they would start with injectors.

We'll call back tomorrow and see what the story is then.
__________________
mgriffrus is offline   Reply With Quote
Old 07-17-2013, 05:49 PM   #19
Rivet Master
 
Lily&Me's Avatar

 
2006 22' Interstate
Normal , Illinois
Join Date: Jan 2009
Posts: 13,573
Wow.

Have you thought about bringing it home, to a mechanic/garage you know and trust?


Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚❤️
Lily&Me is offline   Reply With Quote
Old 07-17-2013, 06:00 PM   #20
cwf
Rivet Master
 
cwf's Avatar
 
1999 34' Excella
Currently Looking...
Hillsboro , Texas
Join Date: Feb 2013
Posts: 5,936
Images: 2
I would insist they extend warranty if there is one.
__________________
Peace and Blessings..
Channing
WBCCI# 30676
cwf is offline   Reply With Quote
Old 07-17-2013, 07:01 PM   #21
4 Rivet Member
 
mgriffrus's Avatar
 
1974 29' Ambassador
Ruston , Louisiana
Join Date: Jan 2012
Posts: 320
Quote:
Originally Posted by doug&maggie View Post
Wow.

Have you thought about bringing it home, to a mechanic/garage you know and trust?

Maggie
Well, it's still under warranty, so Dodge has to do it for now. If they replace anything, they tell us there's a 12 month 12,000 mile warranty on that. If they don't replace parts, but just do labor (cleaning, reprogramming, etc) there's no warranty in place.

Have no fear, if I'm not happy when I leave said dealership, it will go to mine when I get home. When it's there I can really get some pressure on someone and visit it often. I've spent WAY too much money with them to get brushed off, and I'm pretty sure they want my repeat business.

We're also happy to work our way UP the food chain over the phone.
__________________
mgriffrus is offline   Reply With Quote
Old 07-17-2013, 07:36 PM   #22
Rivet Master
 
Lily&Me's Avatar

 
2006 22' Interstate
Normal , Illinois
Join Date: Jan 2009
Posts: 13,573
Quote:
Originally Posted by mgriffrus View Post
Well, it's still under warranty, so Dodge has to do it for now. If they replace anything, they tell us there's a 12 month 12,000 mile warranty on that. If they don't replace parts, but just do labor (cleaning, reprogramming, etc) there's no warranty in place.

Have no fear, if I'm not happy when I leave said dealership, it will go to mine when I get home. When it's there I can really get some pressure on someone and visit it often. I've spent WAY too much money with them to get brushed off, and I'm pretty sure they want my repeat business.

We're also happy to work our way UP the food chain over the phone.
Good.


Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚❤️
Lily&Me is offline   Reply With Quote
Old 07-17-2013, 07:36 PM   #23
Rivet Master
 
dznf0g's Avatar

 
2007 30' Classic
Oswego , Illinois
Join Date: Jul 2010
Posts: 9,411
Images: 5
I can only speak from my GM experience and do not know if Ram's system is exactly the same, but...There are two exhaust pressure sensors; one upstream of the particulate filter and one after. When the pressure differential reaches a pre-programmed level, a regen will occur. The only three scenarios I can think of which would prevent a successful regen would be:

1) If a vehicle sees a lot of idle or low speed time during a commanded regen, it cannot complete and will turn on a light. If it is still ignored after some time it will exhibit reduced power and eventually will only go 5mph (anti-tennis shoe mode). This is a Federally mandated mode of operation, forcing action. I usually only see this in Ambulance or police, or fire vehicles. Feds have given an exemption to Ambulances only.

2) Engine produces so much soot that a regen cannot completely clean the filter. Look for bad injectors, turbo, etc.

3) a defective particulate filter which has come apart internally and needs to be replaced.

All I can think of right now. Dodge may be different, somewhat.
__________________
-Rich-

"If the women don't find you handsome, they should at least find you handy." - Red Green
dznf0g is offline   Reply With Quote
Old 07-17-2013, 07:45 PM   #24
4 Rivet Member
 
mgriffrus's Avatar
 
1974 29' Ambassador
Ruston , Louisiana
Join Date: Jan 2012
Posts: 320
It's my understanding that they're now searching for the cause of excessive soot. They mentioned turbo (which was replaced somewhere around 50,000 miles) and then going to injectors and checking there.
__________________
mgriffrus is offline   Reply With Quote
Old 07-20-2013, 09:25 AM   #25
4 Rivet Member
 
mgriffrus's Avatar
 
1974 29' Ambassador
Ruston , Louisiana
Join Date: Jan 2012
Posts: 320
If I was to write a song about how I feel, especially about Chrysler warranty and customer support the FCC wouldn't let me sing it on the radio!

Long story short. Dodge denying extended warranty because they don't cover emissions.....no, wait its a maintenance item.....no wait we do cover selective emissions items. My Chrysler whiz bang 2 yr unlimited mile advantage pro 5000+ component warranty doesn't cover dpf filter unless their inspector proves something upstream caused it.

And....

Dealer tells me he needs new dpf filter before he can proceed with more tests. ($2100+ out of pocket)

Meanwhile....

There's a Class Action Lawsuit about the Egr and dpf system and no one on the phone knows anything about it, especially when I ask if this pending litigation has any bearing on my flat out denial.
__________________
mgriffrus is offline   Reply With Quote
Old 07-26-2013, 01:55 PM   #26
4 Rivet Member
 
mgriffrus's Avatar
 
1974 29' Ambassador
Ruston , Louisiana
Join Date: Jan 2012
Posts: 320
Okay, latest update.

Fought with Chrysler last weekend and never got anyone to call me back. I wasn't working out of town on Monday, so DW and I camped out with my salesman (who had just returned from the Happiest Place on Earth) and the shop manager for our local dealer where I bought the truck and have the service done on it. We hashed out a plan to get the truck down where we could see it, touch it, kick it, or cuss it depending on our mood and shop manager promised to work with us and help us out.

While there, the wife finally gets a case worker and a case number with Chrysler, who promised to call back within one business day (which he did) and we tell him of our plan to get down to our local dealer shop.

The hot-shot duo of my parents go get my truck out of hock in Arkansas and load it up and drop it off Wednesday morning here in Ruston.

I get back into town and head over Thursday morning to make sure our guys found all the parts, etc that they just loaded in the bed of the truck and to make sure they know the complete history of the incident.

My truck is put together and running.

They have already looked it over, couldn't find anything wrong with any of the parts, including dpf filter, and were about to go on a test run....

Hmm....

So, here's what we believe went down.

I got an engine code relating to the Egr system on the truck. This we believe has been traced back to the 67,500 mile Egr service that wasn't done on my truck causing issues 25,000 miles later. Because I had an engine code, the truck wouldn't go into regen mode, in fact it's programmed not to. It doesn't want to damage anything further. Why first dealer didn't tell me that, I don't know.

As far as them telling me I needed to drop $2100 on replacing dpf filter before they could perform more diagnostics? That's another mystery. I'd hate to assume they might've been trying to take advantage of a traveler with car troubles, but with the way it all played out....

Also, my Chrysler caseworker is supposed to call back today for a follow up conversation. That could get interesting.
__________________
mgriffrus is offline   Reply With Quote
Old 07-26-2013, 03:05 PM   #27
Rivet Master
 
RamblinManGa's Avatar

 
2016 28' Pendleton
Currently Looking...
Scottsdale , Arizona
Join Date: Jul 2009
Posts: 840
Images: 2
Hi from AZ. . . thanks for sharing all your trials & tribulations with this. Sure hope you get it resolved soon ! I may be stating the obvious, but not too interested in buying a Dodge truck anytime soon ! As I found out some years ago with a class C mh on a Dodge chassis, the dodge was fine, but those dealerships (imo) not fun. Good luck & thanks, Craig
__________________
WBCCI 2851,4CU
RamblinManGa is offline   Reply With Quote
Old 07-27-2013, 02:33 PM   #28
Rivet Master
 
Lily&Me's Avatar

 
2006 22' Interstate
Normal , Illinois
Join Date: Jan 2009
Posts: 13,573
Yikes!

Good for you guys for perseverance,


Maggie
__________________

__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚❤️
Lily&Me is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Virginia Campgrounds

Reviews provided by




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 03:14 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.