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Old 01-21-2019, 09:08 AM   #1
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Traded my Basecamp in for a RV

Well folks … the reports of the door window flying off was the final blow for me. That's just a lawsuit waiting to happen. Basecamp just had too many issues for me, the refrigerator was the most frustrating. I traded my Basecamp for a Winnebago 4 x 4 Revel RV. I got $32,000 trade in for the Basecamp. On the coldest setting my Revel refrigerator was 0° before I turned it down. I loved everything about the Basecamp … just not the lack of quality control.
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Old 01-21-2019, 06:10 PM   #2
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Hi Gail, so sorry to hear that your bad experience with the Basecamp continued all the way to you bailing. While you and others were going through your sagas, my wife and I had a deposit on a Basecamp. It was your thoughtful and thorough description of your troubles that gave us cold feet on what was to be our first RV. We decided to change our order to the 22’ Sport and we’ve been super happy with the decision. It’s a shame Airstream couldn’t resolve your issues, or the issues with the Basecamp. There seem to be some design problems that should have been worked out before it went public. The Bambi Sport has been around a long time and has had most of its problems solved. I wish you well in your travels and again, thanks for making your experience (good and bad) known. It helped us for sure!
Rich
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Old 01-21-2019, 10:19 PM   #3
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Thank you for your many posts in the Simple Survey thread attempting to solve the fridge problem:

Link
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Old 01-21-2019, 10:52 PM   #4
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Sorry about your Basecamp.

Hi, "RV" means Recreational Vehicle; Did you buy a MOTORHOME?
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Old 01-22-2019, 02:08 AM   #5
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Ooops . . .

Quote:
Originally Posted by OTRA15 View Post
Thank you for your many posts in the Simple Survey thread attempting to solve the fridge problem . . .
http://www.airforums.com/forums/f404...ne-169937.html
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Old 01-22-2019, 09:42 AM   #6
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Quote:
Originally Posted by ROBERTSUNRUS View Post
Hi, "RV" means Recreational Vehicle; Did you buy a MOTORHOME?
The term "RV", happens to include all, including, travel trailers, 5th wheels, fold downs, truck campers, and yes motorhomes......motorhomes can be
Classes A, B, B+, and C, and sometimes includes converted vans....not trying to be a smart ass, but after 20+ years in that industry, those are the terms that are used.
For what it's worth
Larry
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Old 01-22-2019, 10:39 AM   #7
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First off, a Base Camp is an RV, all travel trailers, 5th wheels, and motor homes are Recreation Vehicles.
I also need to inform that most RV’s, including Winnebago are not built as well as Airstreams.
I think your in for a rude awakening.
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Old 01-22-2019, 10:43 AM   #8
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Quote:
Originally Posted by Scott59 View Post
I think your in for a rude awakening.
You're kidding...right?😂

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Old 01-22-2019, 12:54 PM   #9
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Quote:
Originally Posted by Scott59 View Post
I also need to inform that most RV’s, including Winnebago are not built as well as Airstreams. I think your in for a rude awakening.
How more rude can an awakening be than to have the Basecamp problems Gail Miller experienced?

We have a friend who purchased a 23 ft. Flying Cloud and sold it 9 months later because of the many poor quality issues. They are happy with their Hymer Touring GT trailer.

Quote:
Originally Posted by Gail Miller View Post
Basecamp just had too many issues for me, the refrigerator was the most frustrating. I traded my Basecamp for a Winnebago 4 x 4 Revel RV. I got $32,000 trade in for the Basecamp. I loved everything about the Basecamp … just not the lack of quality control.
Gail, thank you for your posts. Wish you the very best with your new Revel. Hope you have many happy miles and interesting destinations ahead.

73/gus
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Old 01-22-2019, 01:11 PM   #10
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Quote:
Originally Posted by ROBERTSUNRUS View Post
Hi, "RV" means Recreational Vehicle; Did you buy a MOTORHOME?
From NFPA-1192, "Standard on Recreational Vehicles", 2018 edition:
"3.3.52* Recreational Vehicle (RV). A vehicle or slide-in camper that is primarily designed as temporary living quarters for recreational, camping, or seasonal use; has its own motive power or is mounted on or towed by another vehicle; is regulated by the National Highway Traffic Safety Administration as a
vehicle or vehicle equipment; does not require a special highway use permit for operation on the highways; and can be easily transported and set up on a daily basis by an individual."

Gail had a recreation vehicle trailer. From 49 CFR 571.3 - Definitions:
"Recreation vehicle trailer means a trailer, except a trailer designed primarily to transport cargo, designed to be drawn by a vehicle with motive power by means of a bumper, frame or fifth wheel hitch and designed to provide temporary residential accommodations, as evidenced by the presence of at least four of the following facilities: cooking; refrigeration or ice box; self-contained toilet; heating and/or air conditioning; a potable water supply system including a faucet and a sink; and a separate 110-125 volt electrical power supply and/or propane. “Recreation vehicle trailer” includes trailers used for personal purposes, commonly known as “sport utility RVs” or “toy haulers,” which usually have spacious rather than incidental living quarters and provide a cargo area for smaller items for personal use such as motorcycles, mountain bikes, all terrain vehicles (ATVs), snowmobiles, canoes or other types of recreational gear."

She now has a motor home. From 49 CFR 571.3 - Definitions:
"Motor home means a multipurpose passenger vehicle with motive power that is designed to provide temporary residential accommodations, as evidenced by the presence of at least four of the following facilities: Cooking; refrigeration or ice box; self-contained toilet; heating and/or air conditioning; a potable water supply system including a faucet and a sink; and a separate 110-125 volt electrical power supply and/or propane."

73/gus
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Old 01-22-2019, 03:14 PM   #11
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Interestingly, the refrigerator is the one complaint Gail had (frustrated her the most) that wasn't totally AS's fault. Maybe they chose the wrong unit for the Basecamp or maybe they should/could have been more aggressive in solving the problem. Unfortunately, she may see a better level of quality control with her new choice. IMO, where AS surpasses others is not in their QC, but in the selection of materials that survive the passing of decades. (which also accounts for most of the price premium)
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Old 01-22-2019, 03:45 PM   #12
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Language changes and popular usage sometimes varies from legal terminology.
ASPIRIN used to be a trademarked brand name. In spite of Bayers best attempts, it became generic. KLEENIX hasn't quite lost its brand, everything else is still "tissue" or "facial tissue" (or snot rag for the crude).

RV is generically used for trailers and motorized vehicles, even if legally there is a difference. I, too, have a few pet peeves with common usages in the language. I know the difference between speculation, hypothesis, and theory.... and it just irks me when people state their opinions as "theories" when at best they are intelligent guesses. The Vatican actually took over 400 years to admit that Galileo was right, and that the earth orbits the sun rather than the other way around. I lack the institutional inertia AND the gravitas to be that dedicated to technicalities. I am sometimes SO clueless. I was friends with a married couple who constantly and viciously fought over the proper way to put toilet paper in the dispenser. One day I saw a T-shaped, two roll dispenser which I gave them as a mildly humorous gift to make peace. One roll each way. The smashed dispenser was thrown in my yard that night, and they refused to speak to me forever after. I wonder if they are still married. Don't really care, but if they are, they have each saved a normal person from their crazed extremes.

If RV is a term that gets used a bit too loosely (according to one institution) is it worth going on a crusade to change it?

Now, getting people to spell through as THRU? THAT'S worthwhile, simply because it is phonetic and makes it easier to correctly read THOROUGH and not mistake it for THROUGH.

A good question courtesy of Seal Team: "Is this the hill you want to die on?"
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Old 01-22-2019, 05:22 PM   #13
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Not a QC issue, much worse

Best of luck to you, Gail, may you have smooth roads and fair skies from here on.

If I may point out to the community here that what seems to be at the heart of the issue with the BC is not QC, strictly and narrowly defined, but with something much worse, engineering and design, with is both far more egregious and harder to fix.

If it were merely a series of flaws in assembly, then that is a problem with a relatively quick and easy remedy.

Rather the whole BC fiasco shines a harsh and unforgiving light on the engineering and/or management teams at Jackson Center. When giving birth to a new product, the mantra in engineering circles is "Design, Build, TEST" It seems the unfortunate BC customers were the unwitting test program, only they had to pay an exorbitant and un-reimbursed fee in order to participate.

Shame on AS engineering for failing to design a trailer that would handle the off-road conditions for which is was (CLEARLY NOT) designed.

Shame on AS engineering for designing the fridge to be installed in a location which would not provide adequate ventilation and in the IR heat of the sun.

Shame on AS engineering for selection of materials and inadequate assembly techniques that do not hold up even on highways, much less off-road.

Shame on AS engineering for designing doors and windows (both interior and exterior) that bow, flex and fail after a few trips.

Shame on AS management for deciding to put out such a pile of crap (and that is, admittedly, an insult to perfectly good crap which can serve a useful purpose as fertilizer, at least) without more rigorous and complete testing first.

Shame on AS management for continuing to market, promote and sell to unsuspecting customers a vehicle with KNOWN, but UNDISCLOSED issues for which you still lack a working remedy.

Shame on AS management for doing everything necessary and sufficient to tarnish the brand name of Airstream and putting the company itself at risk of alienating an entire generation (or two) of customers, AND PERHAPS even bring down the whole company.

At least the new facilities currently under construction include a product testing lab, something that should have been there lo these past decades. Will it be enough, or too little, too late?

You folks may disagree, but I must admit it felt good to get that off my chest.
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Old 01-22-2019, 05:50 PM   #14
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Quote:
Originally Posted by Gail Miller View Post
Well folks … the reports of the door window flying off was the final blow for me. That's just a lawsuit waiting to happen. Basecamp just had too many issues for me, the refrigerator was the most frustrating. I traded my Basecamp for a Winnebago 4 x 4 Revel RV. I got $32,000 trade in for the Basecamp. On the coldest setting my Revel refrigerator was 0° before I turned it down. I loved everything about the Basecamp … just not the lack of quality control.
Wow, good for you! I remember your posting as a follow Basecamper that suffered months with the 2017- the list was long but I enjoyed it when I could use it and everything worked (including 8200 miles to OR from GA)
My trade in occurred 10/18 and was not as fortunate as you with your tradings $$. Am enjoying my Sport 22 though (the hot water panel went out on my first trip- AS is still the same!) Hope your Winnie treats you well.
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