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Old 05-05-2018, 01:07 PM   #1
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2018 Basecamp
Mariposa , California
Join Date: Dec 2017
Posts: 16
2018 Basecamp screens and blackout curtains.

Iím very disappointed in the Basecamp. The blackout shade in the kitchen window pulled away from the plastic pillar its glued onto. Yesterday when I started to zip closed the blackout shade behind the bathroom, I noticed the window screen was pulled away from the side at the hinged end of the window. You canít put your arm into that skinny, narrow area to push the screen back on! Itís just GLUED on! Obviously this glue Airstream uses isnít worth itís price. Itís not even summer yet. Whatís the glue going to do when it gets hot??? Iím begining to feel like Iíve been taken for a ride with all the issues itís had in the 5 months Iíve owned it, the dealer had it more than I have. Two leaks, shitty refrigerator, screen door failure, rivets pulled out of the tank cover, leaking water tank, .....The trailer should have only cost $10,000, and Iím being generous. For a company with decades of experience, there seems to be a lack of tested design and a use of the cheapest materials possible. Iím not a person to complain, I donít even generally return faulty items but Iím angry and disapointed. If I were offered a full refund Iíd take it!
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Old 05-06-2018, 06:13 AM   #2
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2017 Basecamp
Kings Park , New York
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I believe the curtains are glued to the backside of the black plastic window trims / frames. Although I have not done so myself, I think you would need to remove the trim to reattach the curtain.
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Old 05-07-2018, 09:09 AM   #3
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Mariposa , California
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On the front windows, if you unzip the curtain, you can reach behind the pillar and press the fabric back on the pillar. It's futile since it won't stay, but you can reach it. On the pop out window there's no way to reach the screen when it comes unstuck from the hinged area of the window since it's a tiny space. The screen can only be pressed back on from the outside.
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Old 05-07-2018, 10:53 AM   #4
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Hi Capastel,

We're very sorry to learn about the issues you described in your 2018 Basecamp. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team.

Thank you.
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Old 05-08-2018, 12:46 AM   #5
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2018 Basecamp
Mariposa , California
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Posts: 16
Your representative, Jon Puckett, has information on our Basecamp due to the second water leak that was fixed. I spoke with him at that time, providing the information you're requesting. He provided his contact information/email and never replied to an email I sent.
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Old 05-08-2018, 12:12 PM   #6
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2018 Basecamp
Toronto , Ontario
Join Date: May 2018
Posts: 17
screens

We just picked up our BC and I too have noticed our screen are peeling off. Also I am not happy with the screen door.the bottom keeps popping out and there is no latch so far no problem with the front window curtains but I put pull tabs on the zippers so they donít disappear behind the plastic frame.
LS
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Old 05-08-2018, 11:09 PM   #7
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Mariposa , California
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I also put pull tabs on all the zippers. What a difference! No more fishing the zippers from inside behind the frame. We had to have our screen door adjusted as well.
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Old 05-10-2018, 05:41 AM   #8
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2018 Basecamp
Toronto , Ontario
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Posts: 17
Did you have any problem with the propane detector? Ours kept going off even with the doors open and plugged in. Finally on advice of Airstream I cut the wires. It will be replaced when we go back in a couple of weeks to have a second battery (which was on recall). Installed.
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Old 05-10-2018, 03:23 PM   #9
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Mariposa , California
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So far, that's one issue we haven't had. I'm sorry you have a problem your propane detector.
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Old 05-25-2018, 11:53 AM   #10
DBW
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2018 Basecamp
Charleston , South Carolina
Join Date: May 2018
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I just purchased my Basecamp 2 weeks ago and have already seen the problems you are discussing. Glue just does not hold and my wife thought she damage the screen door when she saw the screen pop out. Unfortunate.
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Old 05-26-2018, 07:11 AM   #11
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2018 Basecamp
Toronto , Ontario
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Screen door loose at bottom

The door has to be made loose at the bottom as itís like a blind that you would put on a window only mounted sideways so it rolls up into the holder. Just the way they are made.
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Old 05-27-2018, 08:47 AM   #12
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2018 Basecamp
Mariposa , California
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The screen door problem was the door not wanting to open once the door was closed. The door was caught at the top so that the screen door tilted at the bottom as you pulled to open, while the top corner stayed put. If you were inside you could push on the top edge of the door. If you were outside there was nowhere to get purchase to help the door open. It was binding on the rail so the dealer adjusted the rail on the floor, I assume, since the rail is now loose.
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Old 05-28-2018, 04:30 AM   #13
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2018 Basecamp
Charleston , South Carolina
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Black rivet pops on LPG Lid

I have a new basecamp that already has 2 black rivets lose on both sides of the hinge that attaches the lid that covers the LPG tanks. Has anyone had this problem?
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Old 05-28-2018, 05:38 AM   #14
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Seattle , Washington
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Yes, everyone that bought a Basecamp. There are a zillion threads about this gem.
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