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Old 05-29-2018, 06:11 AM   #15
1 Rivet Member
2018 Basecamp
Toronto , Ontario
Join Date: May 2018
Posts: 17
Warping of bathroom door

Our bathroom door is warped. Those little tabs to tighten the door top and bottom are only good if you can pull the door in to use them. We spent two nights camping in our Airstream dealers parking lot get things fixed. But the bathroom door is not one of them. Finally I installed a drawer handle to the door inside, to be able to pull it in and latch the door.
The screens on the side windows were sowed up by hand to stop them from pulling off the glue.
The propane detector was replaced that was good for two days had to get out of bed one night pull the wires again. Gas was off and the windows open and it just kept going off.

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Old 05-31-2018, 11:56 PM   #16
1 Rivet Member
2018 Basecamp
Mariposa , California
Join Date: Dec 2017
Posts: 16
DBW “I have a new basecamp that already has 2 black rivets lose on both sides of the hinge that attaches the lid that covers the LPG tanks. Has anyone had this problem?”. The dealer replaced our stripped rivets with screws.

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Old 06-01-2018, 10:19 AM   #17
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Jackson Center , Ohio
Join Date: Feb 2017
Posts: 459
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Hi hawksbil and Capastel ,

We are sorry about the issues that you mentioned in your 2018 Basecamp. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team.

You can also reach Airstream Customer Service and Technical Support at

We look forward to helping you get this resolved. Thanks!

Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
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